Sutherland

Sutherland is now hiring individuals who are passionate to start/ build their career in the BPO Industry. Job Title: Sr AssociateRole & Responsibilities:1. Reviewing and analyzing claim form 1500 to ensure accurate billing information2. Utilizing coding tools like CCI and McKesson to

Sutherland is now hiring individuals who are passionate to start/ build their career in the BPO Industry. Job Title: Sr AssociateRole & Responsibilities:1. Reviewing and analyzing claim form 1500 to ensure accurate billing information2. Utilizing coding tools like CCI and McKesson to

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

Sutherland is seeking a talented onsite IT Help Desk Specialist to join our growing team in Cairo! If you have the skills and experience needed to succeed in this role we want to hear from you! As an IT Help Desk Specialist youll be responsible for the following:Technical Support:Prov

Sutherland is seeking a talented onsite IT Help Desk Specialist to join our growing team in Cairo! If you have the skills and experience needed to succeed in this role we want to hear from you! As an IT Help Desk Specialist youll be responsible for the following:Technical Support:Prov

Technical Expertise & Guidance: Provide deep technical expertise in backend development code reviews and architectural discussions ensuring best practices are followed.System Development & Implementation: Design develop test and deploy backend software solutions using and Java adheri

Technical Expertise & Guidance: Provide deep technical expertise in backend development code reviews and architectural discussions ensuring best practices are followed.System Development & Implementation: Design develop test and deploy backend software solutions using and Java adheri

This is a full-time on-site role for a Customer Service Agent located in New Cairo. The Customer Service Agent will manage daily interactions with customers addressing inquiries resolving concerns and ensuring customer satisfaction. Responsibilities include managing customer accounts

This is a full-time on-site role for a Customer Service Agent located in New Cairo. The Customer Service Agent will manage daily interactions with customers addressing inquiries resolving concerns and ensuring customer satisfaction. Responsibilities include managing customer accounts

Sutherland is seeking a Sr. Associate Manager Analyst Relations. This position will lead day-to-day engagement with the analyst community across the Americas translating influencer strategy into disciplined execution. This role is accountable for managing analyst interactions that str

Sutherland is seeking a Sr. Associate Manager Analyst Relations. This position will lead day-to-day engagement with the analyst community across the Americas translating influencer strategy into disciplined execution. This role is accountable for managing analyst interactions that str

 Build good working relationships and establish rapport with customers to gain trust and understandingComplete all business functions within turnaround objectives at a high level of accuracyComplete special projects/other administrative duties as requestedConvey actions taken on insur

 Build good working relationships and establish rapport with customers to gain trust and understandingComplete all business functions within turnaround objectives at a high level of accuracyComplete special projects/other administrative duties as requestedConvey actions taken on insur

Greetings from Sutherland for Freshers and Experienced Folks!!!We are hiring candidates for International Voice Process.Job Criteria:1) Excellent verbal communication skills.2) Minimum 1 Year of experience in an International BPO.3) Freshers with Excellent communication skills.4) Shou

Greetings from Sutherland for Freshers and Experienced Folks!!!We are hiring candidates for International Voice Process.Job Criteria:1) Excellent verbal communication skills.2) Minimum 1 Year of experience in an International BPO.3) Freshers with Excellent communication skills.4) Shou

Act as a front-line interface with US customersRole involves responding to customers over the phone and resolving their inquiries.Work remote from anywhere inside Egypt after 6 MonthsMaintaining the customer experience and providing the best image to the company.Provide excellent cust

Act as a front-line interface with US customersRole involves responding to customers over the phone and resolving their inquiries.Work remote from anywhere inside Egypt after 6 MonthsMaintaining the customer experience and providing the best image to the company.Provide excellent cust

 About the Role:Were looking for friendly confident and customer-focused people to join our team as Customer Service this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer questions and pr

 About the Role:Were looking for friendly confident and customer-focused people to join our team as Customer Service this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer questions and pr

Answering customer questions and providing supportResolving issues in a calm professional and friendly wayCommunicating clearly and confidently over the phoneMaking customers feel heard valued and supportedWorking closely with your team to deliver great serviceQualifications : Fresh

Answering customer questions and providing supportResolving issues in a calm professional and friendly wayCommunicating clearly and confidently over the phoneMaking customers feel heard valued and supportedWorking closely with your team to deliver great serviceQualifications : Fresh

Responsibilities:  Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and build n

Responsibilities:  Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and build n

Key Responsibilities:Monitor real-time call volumes agent availability and adherence to schedules.Analyze and respond to deviations in performance metrics such as service levels occupancy and average handle time (AHT).Collaborate with team leaders and supervisors to address staffing g

Key Responsibilities:Monitor real-time call volumes agent availability and adherence to schedules.Analyze and respond to deviations in performance metrics such as service levels occupancy and average handle time (AHT).Collaborate with team leaders and supervisors to address staffing g

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

In this role you will handle maintenance collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries analyzing payment history/notes and communicating statuses to customers. Our hours of operation are Monday-F

In this role you will handle maintenance collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries analyzing payment history/notes and communicating statuses to customers. Our hours of operation are Monday-F

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Cairo for a Customer Service this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction. Your day-to-d

This is a full-time on-site role located in Cairo for a Customer Service this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction. Your day-to-d

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

About the RoleWere looking for friendly confident and customer-focused people to join our team as Customer Service Specialists. In this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer qu

About the RoleWere looking for friendly confident and customer-focused people to join our team as Customer Service Specialists. In this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer qu

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome