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customer service representative- tech support

Sutherland


Job Location:

Cairo - Egypt

Monthly Salary: Not provided by the employer
Posted: 15 September 2026 (16 hours ago)
Application Deadline: 13 December 2026
Vacancies: 1 Vacancy

Job Summary

  • Provide professional technical support and troubleshooting to customers.
  • Identify and resolve technical issues efficiently.
  • Guide customers through solutions in a clear and friendly manner.
  • Document customer interactions and reported issues accurately.
  • Deliver an excellent customer experience while meeting performance standards.
  • Work effectively in a fast-paced team-oriented environment.

Qualifications :

  • Excellent English communication skills.
  • Strong problem-solving and troubleshooting abilities.
  • Good computer and technical skills.
  • Customer-focused with a professional attitude.
  • Ability to multitask and work under pressure.
  • Willingness to work rotational shifts including overnight shifts.
  • Previous technical support or customer service experience is a plus but not mandatory.

Additional Information :

salary is 20800 Net 1100 overnight allowance 


Remote Work :

No


Employment Type :

Full-time


About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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