Sutherland

Sutherland is seeking an air travel industry-savvy Quality Analyst to join one of our growing travel programs in Cairo. The Quality Analyst will have a passion for air travel along with working knowledge of airline products and GDS tools while ensuring the highest level of customer ex

Sutherland is seeking an air travel industry-savvy Quality Analyst to join one of our growing travel programs in Cairo. The Quality Analyst will have a passion for air travel along with working knowledge of airline products and GDS tools while ensuring the highest level of customer ex

About the RoleAs an Insurance Team Manager (Life & Disability) you will be responsible for leading a team of insurance professionals supporting Life and Disability Insurance programs. You will drive performance ensure service excellence promote compliance and foster a culture of conti

About the RoleAs an Insurance Team Manager (Life & Disability) you will be responsible for leading a team of insurance professionals supporting Life and Disability Insurance programs. You will drive performance ensure service excellence promote compliance and foster a culture of conti

Sutherland is looking for a high-impact Team Manager to lead a team of sales professionals supporting a global cybersecurity client. This role is ideal for a sales leader who is passionate about coaching talent driving pipeline growth leveraging data and delivering outstanding busines

Sutherland is looking for a high-impact Team Manager to lead a team of sales professionals supporting a global cybersecurity client. This role is ideal for a sales leader who is passionate about coaching talent driving pipeline growth leveraging data and delivering outstanding busines

Role SummaryAs an Account Manager you will lead a team manage client relationships and ensure operational excellence for a Travel program. You will play a key role in driving performance improving processes and delivering outstanding customer experiences.Key ResponsibilitiesClient & T

Role SummaryAs an Account Manager you will lead a team manage client relationships and ensure operational excellence for a Travel program. You will play a key role in driving performance improving processes and delivering outstanding customer experiences.Key ResponsibilitiesClient & T

 Provide support in negotiations and purchasing of goods & services as per business requirements for transactions up to USD 25K. For higher values work as per the direction of senior procurement leadership and provide necessary local support.Coordinate with the suppliers for timely de

 Provide support in negotiations and purchasing of goods & services as per business requirements for transactions up to USD 25K. For higher values work as per the direction of senior procurement leadership and provide necessary local support.Coordinate with the suppliers for timely de

We are seeking a highly motivated Senior Associate - Quality Assurance to join our this role you will be responsible for enhancing our customer experience initiatives analyzing customer feedback and implementing strategies to improve overall customer satisfaction.Your main tasks:Moni

We are seeking a highly motivated Senior Associate - Quality Assurance to join our this role you will be responsible for enhancing our customer experience initiatives analyzing customer feedback and implementing strategies to improve overall customer satisfaction.Your main tasks:Moni

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

Sutherland is seeking an experienced Team Manager to join one of our growing Travel programs based onsite in Cairo. Were looking for a leader with a passion for travel along with strong sales leadership experience! What Youll Do:Lead a team of full-cycle consultative luxury sales cons

Sutherland is seeking an experienced Team Manager to join one of our growing Travel programs based onsite in Cairo. Were looking for a leader with a passion for travel along with strong sales leadership experience! What Youll Do:Lead a team of full-cycle consultative luxury sales cons

CyberArk EngineerExperience: 58 YearsJob SummaryResponsible for deployment administration configuration maintenance and support of CyberArk PAM infrastructure.Key ResponsibilitiesInstall and configure CyberArk components.Configure Vault CPM PSM PVWA PTA.Onboard privileged accounts and

CyberArk EngineerExperience: 58 YearsJob SummaryResponsible for deployment administration configuration maintenance and support of CyberArk PAM infrastructure.Key ResponsibilitiesInstall and configure CyberArk components.Configure Vault CPM PSM PVWA PTA.Onboard privileged accounts and

CyberArk Integration EngineerExperience: 610 YearsJob SummaryDesign and implement integrations between CyberArk and enterprise applications identity platforms cloud services and DevSecOps tools.Key ResponsibilitiesDevelop API-based integrations.Implement AAM CCP and Conjur.Integrate w

CyberArk Integration EngineerExperience: 610 YearsJob SummaryDesign and implement integrations between CyberArk and enterprise applications identity platforms cloud services and DevSecOps tools.Key ResponsibilitiesDevelop API-based integrations.Implement AAM CCP and Conjur.Integrate w

We are seeking a highly motivated Senior Associate - Quality Assurance to join our this role you will be responsible for enhancing our customer experience initiatives analyzing customer feedback and implementing strategies to improve overall customer satisfaction.Your main tasks:Moni

We are seeking a highly motivated Senior Associate - Quality Assurance to join our this role you will be responsible for enhancing our customer experience initiatives analyzing customer feedback and implementing strategies to improve overall customer satisfaction.Your main tasks:Moni

This is a full-time on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries resolve issues and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls offering solutio

This is a full-time on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries resolve issues and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls offering solutio

The Senior Team Leader is responsible for leading multiple Content Protection Operations (CPro) teams ensuring the accurate timely and compliant processing of copyright infringement and legal claims. This role provides strategic and operational leadership to consistently achieve Servi

The Senior Team Leader is responsible for leading multiple Content Protection Operations (CPro) teams ensuring the accurate timely and compliant processing of copyright infringement and legal claims. This role provides strategic and operational leadership to consistently achieve Servi

The Manager - Coupa Administration and Governance has the responsibility of the day-to-day administration configuration maintenance and support of the Coupa platform. This role ensures the integrity of master data manages user access and approval workflows supports supplier enablement

The Manager - Coupa Administration and Governance has the responsibility of the day-to-day administration configuration maintenance and support of the Coupa platform. This role ensures the integrity of master data manages user access and approval workflows supports supplier enablement

Handle flight reservations ticket issuance reissuance cancellations and refunds using Amadeus GDS.Manage fare rules schedule changes name corrections MCOs residuals and manual fare calculations.Process complex itineraries including international multi-city and multi-currency bookings.

Handle flight reservations ticket issuance reissuance cancellations and refunds using Amadeus GDS.Manage fare rules schedule changes name corrections MCOs residuals and manual fare calculations.Process complex itineraries including international multi-city and multi-currency bookings.

This is a full-time on-site role for a Customer Service Representative English Account at Sutherlands location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction managing customer accounts providing excellent customer service and effective communica

This is a full-time on-site role for a Customer Service Representative English Account at Sutherlands location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction managing customer accounts providing excellent customer service and effective communica

Respond to customer inquiries via phone and email in a professional and timely manner.Assist users with account management contest participation and technical troubleshooting.Provide clear and accurate explanations of fantasy sports rules scoring systems and gameplay mechanics.Resolve

Respond to customer inquiries via phone and email in a professional and timely manner.Assist users with account management contest participation and technical troubleshooting.Provide clear and accurate explanations of fantasy sports rules scoring systems and gameplay mechanics.Resolve

As an Associate Manager - Training you will support the success of training and performance initiatives by assisting in the coordination and delivery of high-quality training programs. Your role helps ensure service excellence and customer satisfaction by working closely with training

As an Associate Manager - Training you will support the success of training and performance initiatives by assisting in the coordination and delivery of high-quality training programs. Your role helps ensure service excellence and customer satisfaction by working closely with training

 This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfa

 This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfa

1. POSITION SUMMARYWhat is the main purpose of this position Why does it exist The CLS program training Leader role partners with the business & functional owners to establish and execute strategic training methodologies that drive business performance. The role is responsible for the

1. POSITION SUMMARYWhat is the main purpose of this position Why does it exist The CLS program training Leader role partners with the business & functional owners to establish and execute strategic training methodologies that drive business performance. The role is responsible for the