Sutherland

Full Time

Experienced Agile Scrum Master will facilitate and coordinate processes within our organization ensuring the company can work collaboratively and efficiently to deliver high-quality solutions.Objectives of this roleFacilitate and coordinate Agile Scrum processes within the company.Gui

Experienced Agile Scrum Master will facilitate and coordinate processes within our organization ensuring the company can work collaboratively and efficiently to deliver high-quality solutions.Objectives of this roleFacilitate and coordinate Agile Scrum processes within the company.Gui

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Experience: 8 yearsLocation: Hyderabad / RemoteKey ResponsibilitiesArchitect and lead Azurebased Disaster Recovery (DR) and Business Continuity Planning (BCP) solutionsDesign and maintain Azure DR architectures using Azure Site Recovery Azure Backup and multiregion strategiesDefine RT

Experience: 8 yearsLocation: Hyderabad / RemoteKey ResponsibilitiesArchitect and lead Azurebased Disaster Recovery (DR) and Business Continuity Planning (BCP) solutionsDesign and maintain Azure DR architectures using Azure Site Recovery Azure Backup and multiregion strategiesDefine RT

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Full Time

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

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Full Time

This is a full-time on-site role for a Customer Service Representative French Account at Sutherlands location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction managing customer accounts providing excellent customer service and effective communicat

This is a full-time on-site role for a Customer Service Representative French Account at Sutherlands location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction managing customer accounts providing excellent customer service and effective communicat

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Hourly wage$17.50 English$18.50 Bilingual  (Spanish/English)Department is open 9am-9pm ESTUnderstand payer contracts rules and regulations.Understanding of insurance eligibility requirementsUnderstanding of insurance billing priorityReview claim denials rejections and underpayments.Co

Hourly wage$17.50 English$18.50 Bilingual  (Spanish/English)Department is open 9am-9pm ESTUnderstand payer contracts rules and regulations.Understanding of insurance eligibility requirementsUnderstanding of insurance billing priorityReview claim denials rejections and underpayments.Co

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We are now hiring a Mortgage Underwriter to work from home with Sutherland equipment provided. We are seeking top notch attentive and goal-oriented underwriters who have experience in retail or correspondent frontline mortgage underwriting. If you are looking to build a fulfilling car

We are now hiring a Mortgage Underwriter to work from home with Sutherland equipment provided. We are seeking top notch attentive and goal-oriented underwriters who have experience in retail or correspondent frontline mortgage underwriting. If you are looking to build a fulfilling car

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Full Time

We are looking for candidates with direct exposure to credit products ideally credit cards consumer lending or loan operations. The candidate should understand how a credit account works end to end. The ideal candidate would have experience in the backend of credit or lending operatio

We are looking for candidates with direct exposure to credit products ideally credit cards consumer lending or loan operations. The candidate should understand how a credit account works end to end. The ideal candidate would have experience in the backend of credit or lending operatio

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Full Time

Role & responsibilitiesConduct investigations and reviews related to financial crime fraud sanctions anti-money laundering (AML) and compliance-related activities.Analyze customer transactions alerts and account activities to identify potential fraud and financial crime risks.Perform

Role & responsibilitiesConduct investigations and reviews related to financial crime fraud sanctions anti-money laundering (AML) and compliance-related activities.Analyze customer transactions alerts and account activities to identify potential fraud and financial crime risks.Perform

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Sutherland is seeking a talented Team Manager to support one of our growing Telecom programs! If you have strong customer service leadership experience in the telecom domain and can speak French Spanish or Dutch fluently we want to hear from you! As a Team Manager you will:Set the pat

Sutherland is seeking a talented Team Manager to support one of our growing Telecom programs! If you have strong customer service leadership experience in the telecom domain and can speak French Spanish or Dutch fluently we want to hear from you! As a Team Manager you will:Set the pat

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Sutherland is seeking a dedicated SME to support a new program launching in Alexandria! The SME is the first line of process and productivity support for agents. If youre ready for the next step in your career can speak GERMAN or FRENCH English we want to hear from you! As an SME you

Sutherland is seeking a dedicated SME to support a new program launching in Alexandria! The SME is the first line of process and productivity support for agents. If youre ready for the next step in your career can speak GERMAN or FRENCH English we want to hear from you! As an SME you

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Sutherland is seeking a dedicated SME to support a new program launching in Alexandria! The SME is the first line of process and productivity support for agents. If youre ready for the next step in your career can speak SPANISH or ITALIAN  English we want to hear from you! As an SME

Sutherland is seeking a dedicated SME to support a new program launching in Alexandria! The SME is the first line of process and productivity support for agents. If youre ready for the next step in your career can speak SPANISH or ITALIAN  English we want to hear from you! As an SME

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A supportive team environment- All efforts are collective so you are never aloneTop-notch paid training- A chance to learn and earnUnlimited advancement opportunities- Your career development is never-endingRewarding benefits package- Your well-being is top priorityYour new Career wil

A supportive team environment- All efforts are collective so you are never aloneTop-notch paid training- A chance to learn and earnUnlimited advancement opportunities- Your career development is never-endingRewarding benefits package- Your well-being is top priorityYour new Career wil

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The New Hire Compliance Manager is responsible for overseeing executing and auditing the continuous identity and physical location verification processes across the remote employee life cycle. Grounded in the corporate Identity & Location Verification SOP this role ensures strict adhe

The New Hire Compliance Manager is responsible for overseeing executing and auditing the continuous identity and physical location verification processes across the remote employee life cycle. Grounded in the corporate Identity & Location Verification SOP this role ensures strict adhe

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As a Customer Service Representative you will provide inbound customer care primarily over the phone and email. Youll bring your expertise in streaming support to deliver exceptional customer service and solutions to resolve billing issues troubleshoot errors and concerns and guide cu

As a Customer Service Representative you will provide inbound customer care primarily over the phone and email. Youll bring your expertise in streaming support to deliver exceptional customer service and solutions to resolve billing issues troubleshoot errors and concerns and guide cu

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We are seeking a highly motivated Senior Associate - Quality Assurance to join our this role you will be responsible for enhancing our customer experience initiatives analyzing customer feedback and implementing strategies to improve overall customer satisfaction.Your main tasks:Moni

We are seeking a highly motivated Senior Associate - Quality Assurance to join our this role you will be responsible for enhancing our customer experience initiatives analyzing customer feedback and implementing strategies to improve overall customer satisfaction.Your main tasks:Moni

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Sutherland is seeking a Senior QA Engineer to join our team in Bucharest Romania!This is what you will be contributing to: Develop execute and maintain test plans and test cases to validate softwarefunctionality performance and scalability autonomously. Conduct thorough functional reg

Sutherland is seeking a Senior QA Engineer to join our team in Bucharest Romania!This is what you will be contributing to: Develop execute and maintain test plans and test cases to validate softwarefunctionality performance and scalability autonomously. Conduct thorough functional reg

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Full Time

Empower the Work: Create and facilitate Huddle Sessions to equip staff with fundamental skills and knowledge.Impact the bottom line: Monitoring Associates and providing real-time feedback.Strengthen relationships: Establish and maintain communication with clients and/or team members;

Empower the Work: Create and facilitate Huddle Sessions to equip staff with fundamental skills and knowledge.Impact the bottom line: Monitoring Associates and providing real-time feedback.Strengthen relationships: Establish and maintain communication with clients and/or team members;

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Full Time

Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Team Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to

Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Team Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to

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Sutherland

Full Time

Sutherland is seeking a leadership-oriented and self-motivated person to join us as Lead-Customer Experience/Quality Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to

Sutherland is seeking a leadership-oriented and self-motivated person to join us as Lead-Customer Experience/Quality Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to

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Full Time

Role OverviewWe are seeking an experienced Infrastructure & Cloud Management Practice Head to lead market growth strategic account development and opportunity creation for the ICM business.The role will be the senior market-facing leader for ICM and will work closely with Client Partn

Role OverviewWe are seeking an experienced Infrastructure & Cloud Management Practice Head to lead market growth strategic account development and opportunity creation for the ICM business.The role will be the senior market-facing leader for ICM and will work closely with Client Partn

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