Demographic changes (e.g. address name email authorized to speak with)Answering collection calls originated by customer (Inbound) and originating phone calls to borrowers residence and place of business on LiveVox software (Outbound) for the purpose of using real time payment methods

Demographic changes (e.g. address name email authorized to speak with)Answering collection calls originated by customer (Inbound) and originating phone calls to borrowers residence and place of business on LiveVox software (Outbound) for the purpose of using real time payment methods

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Respond to customer inquiries via phone and internal systems in a professional and timely mannerDocument all customer interactions accurately within tracking systemsResearch and resolve inquiries related to accounts services eligibility claims billing and general supportStrive to achi

Respond to customer inquiries via phone and internal systems in a professional and timely mannerDocument all customer interactions accurately within tracking systemsResearch and resolve inquiries related to accounts services eligibility claims billing and general supportStrive to achi

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This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

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Full Time

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

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Sutherland

Remote

Deep-dive analysis of TechLive platform devices ScanLink workflows WatchRTC telemetry and NinjaOne diagnostics. Troubleshoot workflow imaging and device-level issues beyond L1 scope. Validate network/firewall prerequisites connectivity and data flows. Perform diagnostics: log analysi

Deep-dive analysis of TechLive platform devices ScanLink workflows WatchRTC telemetry and NinjaOne diagnostics. Troubleshoot workflow imaging and device-level issues beyond L1 scope. Validate network/firewall prerequisites connectivity and data flows. Perform diagnostics: log analysi

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Sutherland

Full Time

Strong hands-on experience in AWS Data Engineering - S3 Lambda Athena S3 API Gateway CloudFront ECS and GlueSolid understanding of data modeling partitioning strategies and performance tuning in large datasetsFamiliarity with tools like CloudFormation for infrastructure automationProf

Strong hands-on experience in AWS Data Engineering - S3 Lambda Athena S3 API Gateway CloudFront ECS and GlueSolid understanding of data modeling partitioning strategies and performance tuning in large datasetsFamiliarity with tools like CloudFormation for infrastructure automationProf

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Sutherland

Full Time

We are seeking candidates with relevant US mortgage underwriting experience to join us.if youre a graduate and carry relevant experience you can apply.Job Description:Meet training requirements (New hire refresher update and remedial training)Review the mortgage documents and complete

We are seeking candidates with relevant US mortgage underwriting experience to join us.if youre a graduate and carry relevant experience you can apply.Job Description:Meet training requirements (New hire refresher update and remedial training)Review the mortgage documents and complete

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Sutherland

Full Time

Key Responsibilities:Design build and maintain CI/CD pipelines on using Azure DevOpsImplement and manage Infrastructure as Code (IaC) using Azure CLI Kafka ZooKeeper Terraform Ansible or CloudFormationMonitor and optimize system performance availability and scalabilityLead incident re

Key Responsibilities:Design build and maintain CI/CD pipelines on using Azure DevOpsImplement and manage Infrastructure as Code (IaC) using Azure CLI Kafka ZooKeeper Terraform Ansible or CloudFormationMonitor and optimize system performance availability and scalabilityLead incident re

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Sutherland

Full Time

Job description :      Manage day-to-day lab activities by working closely with Engineers lab technicians Facilities and external suppliers.      Assure equipment calibration and maintenance is performed on time to support program commitments by interfacing with approved NABL Calibrat

Job description :      Manage day-to-day lab activities by working closely with Engineers lab technicians Facilities and external suppliers.      Assure equipment calibration and maintenance is performed on time to support program commitments by interfacing with approved NABL Calibrat

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Sutherland Mortgage Services Inc. is seeking an experienced and motivated Team Manager to join our Mortgage Servicing & Collections Team in Tulsa OK! The ideal candidate will possess exceptional management mortgage servicing & collections skills along with excellent communication abil

Sutherland Mortgage Services Inc. is seeking an experienced and motivated Team Manager to join our Mortgage Servicing & Collections Team in Tulsa OK! The ideal candidate will possess exceptional management mortgage servicing & collections skills along with excellent communication abil

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In this position you will use your strong interpersonal and problem-solving abilities to respond to incoming calls texts and emails; answer questions; build rapport; and resolve issues in a timely manner.  What we offer:Hourly rate and paid trainingMedical dental and vision benefits p

In this position you will use your strong interpersonal and problem-solving abilities to respond to incoming calls texts and emails; answer questions; build rapport; and resolve issues in a timely manner.  What we offer:Hourly rate and paid trainingMedical dental and vision benefits p

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In this position you will use your strong interpersonal and problem-solving abilities to respond to incoming calls texts and emails; answer questions; build rapport; and resolve issues in a timely manner for a streaming account. What we offer:Hourly rate $25/hr  and paid trainingMedic

In this position you will use your strong interpersonal and problem-solving abilities to respond to incoming calls texts and emails; answer questions; build rapport; and resolve issues in a timely manner for a streaming account. What we offer:Hourly rate $25/hr  and paid trainingMedic

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Tus responsabilidades incluyen: Manejo de candidatos dentro de nuestros portales Contratacion de candidatos seleccionados Auditacion de documentos Revision y envio de contratos Dar la mejor experiencia de bienvenida para los nuevos empleadosQualifications : Nuestro candidato ideal se

Tus responsabilidades incluyen: Manejo de candidatos dentro de nuestros portales Contratacion de candidatos seleccionados Auditacion de documentos Revision y envio de contratos Dar la mejor experiencia de bienvenida para los nuevos empleadosQualifications : Nuestro candidato ideal se

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Full Time

Tus responsabilidades incluyen:  Auditoria de llamadas y entrevistas Procesamiento de reportes y bases de datos Participacion en procesos de induccion y entrenamiento Colaboracion logistica en actividades periodicas del equipoQualifications : Nuestro candidato ideal sera: Estudiante

Tus responsabilidades incluyen:  Auditoria de llamadas y entrevistas Procesamiento de reportes y bases de datos Participacion en procesos de induccion y entrenamiento Colaboracion logistica en actividades periodicas del equipoQualifications : Nuestro candidato ideal sera: Estudiante

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Full Time

Responsibilities:Showcase strong process-based culture. To lead develop and motivate a high-performance team of support professionals to deliver excellent support and customer service in an accurate and timely manner.Builds and manages a team of Team leader associates with a high leve

Responsibilities:Showcase strong process-based culture. To lead develop and motivate a high-performance team of support professionals to deliver excellent support and customer service in an accurate and timely manner.Builds and manages a team of Team leader associates with a high leve

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This is a full-time on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries resolve issues and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls offering solutio

This is a full-time on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries resolve issues and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls offering solutio

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Full Time

Tus responsabilidades incluyen Monitoreo de inventarios Despliegues de pisos de operaciones Instalacion de equipos y software Mantenimiento preventivo y correctivo a equiposQualifications : Nuestro candidato ideal sera Estudiante de ingenieria de sistemas comunicaciones electronica o

Tus responsabilidades incluyen Monitoreo de inventarios Despliegues de pisos de operaciones Instalacion de equipos y software Mantenimiento preventivo y correctivo a equiposQualifications : Nuestro candidato ideal sera Estudiante de ingenieria de sistemas comunicaciones electronica o

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Sutherland

Full Time

Sutherland is looking for a 3 years experienced Performance Test Engineer who will be responsible for assessing the performance scalability and reliability of software applications by designing and executing performance tests. Roles and ResponsibilitiesDesign and Develop Jmeter script

Sutherland is looking for a 3 years experienced Performance Test Engineer who will be responsible for assessing the performance scalability and reliability of software applications by designing and executing performance tests. Roles and ResponsibilitiesDesign and Develop Jmeter script

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Full Time

Are you a seasoned HR professional seeking a challenging and rewarding role Sutherland is actively searching for a dynamic and experienced individual to join our team as an Assistant Manager - Business HR. This critical position is based at our Shaw site overseeing our HR Business Par

Are you a seasoned HR professional seeking a challenging and rewarding role Sutherland is actively searching for a dynamic and experienced individual to join our team as an Assistant Manager - Business HR. This critical position is based at our Shaw site overseeing our HR Business Par

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Prepare weekly Sampling Plan and share with the CE team.Ensure that all types of transactions are monitored.Ensure that all the three types of audits are done as recommended by COPC - Live Recorded and Side-by-Side.Ensure Sampling Adherence is met MIPs are implemented if required.Trac

Prepare weekly Sampling Plan and share with the CE team.Ensure that all types of transactions are monitored.Ensure that all the three types of audits are done as recommended by COPC - Live Recorded and Side-by-Side.Ensure Sampling Adherence is met MIPs are implemented if required.Trac

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