Sutherland

Job DescriptionThe Floor Support Specialist provides real-time operational support to frontline agents across multiple channels by assisting with process questions system navigation customer interactions escalation management and documentation requirements. The role serves as an immed

Job DescriptionThe Floor Support Specialist provides real-time operational support to frontline agents across multiple channels by assisting with process questions system navigation customer interactions escalation management and documentation requirements. The role serves as an immed

Job DescriptionThe Senior Team Leader is responsible for driving operational performance leadership effectiveness and consistent execution across multiple teams queues and service channels. This role provides direction coaching and support to Team Leaders while ensuring service qualit

Job DescriptionThe Senior Team Leader is responsible for driving operational performance leadership effectiveness and consistent execution across multiple teams queues and service channels. This role provides direction coaching and support to Team Leaders while ensuring service qualit

Role OverviewWe are seeking an experienced ICM COE Head to lead the offshore Practice and Delivery capability engine for Infrastructure & Cloud Management.This role will be accountable for solutioning strategic pursuits capability development offerings engineering assets accelerators

Role OverviewWe are seeking an experienced ICM COE Head to lead the offshore Practice and Delivery capability engine for Infrastructure & Cloud Management.This role will be accountable for solutioning strategic pursuits capability development offerings engineering assets accelerators

Job SummaryWe are looking for a highly motivated and results-driven Team Manager to lead and develop a team of Customer Support Consultants supporting a Streaming this role you will be responsible for driving operational excellence achieving key business metrics fostering employee en

Job SummaryWe are looking for a highly motivated and results-driven Team Manager to lead and develop a team of Customer Support Consultants supporting a Streaming this role you will be responsible for driving operational excellence achieving key business metrics fostering employee en

Responsibilities:Observe and review training delivery and coach and develop trainers on the same/ Supervise delivery of training & nesting operations manage and supervise a team of 6-10 trainers/Training Specialists (T-Specs) train classes as and when requiredProvide technical/soft-sk

Responsibilities:Observe and review training delivery and coach and develop trainers on the same/ Supervise delivery of training & nesting operations manage and supervise a team of 6-10 trainers/Training Specialists (T-Specs) train classes as and when requiredProvide technical/soft-sk

**Responsabilités :** - Traiter les demandes de la clientèle et résoudre leurs problèmes en leur apportant une assistance rapide et professionnelle - Prendre en charge les problèmes de la clientèle et transmettre les cas complexes à un niveau hiérarchique supérieur si nécessaire - Con

**Responsabilités :** - Traiter les demandes de la clientèle et résoudre leurs problèmes en leur apportant une assistance rapide et professionnelle - Prendre en charge les problèmes de la clientèle et transmettre les cas complexes à un niveau hiérarchique supérieur si nécessaire - Con

Role OverviewWe are seeking an experienced Infrastructure & Cloud Management Practice Head to lead market growth strategic account development and opportunity creation for the ICM business.The role will be the senior market-facing leader for ICM and will work closely with Client Partn

Role OverviewWe are seeking an experienced Infrastructure & Cloud Management Practice Head to lead market growth strategic account development and opportunity creation for the ICM business.The role will be the senior market-facing leader for ICM and will work closely with Client Partn

The IT Support Specialist (Tier 1) is the first point of contact for end-users seeking technical assistance. This role will monitor operate troubleshoot and resolve Level 1 technical issues remotely ensuring staff and scholars have the tools they need to succeed. Utilizing ServiceNow

The IT Support Specialist (Tier 1) is the first point of contact for end-users seeking technical assistance. This role will monitor operate troubleshoot and resolve Level 1 technical issues remotely ensuring staff and scholars have the tools they need to succeed. Utilizing ServiceNow

We are seeking a highly skilled and 3 plus years of experienced Senior C# .NET WPF Developer on  development and maintenance of robust and scalable Windows desktop applications. The ideal candidate will leverage deep expertise in framework C# and the Windows Presentation Foundation (

We are seeking a highly skilled and 3 plus years of experienced Senior C# .NET WPF Developer on  development and maintenance of robust and scalable Windows desktop applications. The ideal candidate will leverage deep expertise in framework C# and the Windows Presentation Foundation (

Position: Customer Care Looking for a great career opportunity Join Sutherland and become part of a professional and supportive team with excellent benefits and growth opportunities!Requirements: Graduates onlyC1 English levelWe Offer: Salary up to EGP 300K annually Medical insurance

Position: Customer Care Looking for a great career opportunity Join Sutherland and become part of a professional and supportive team with excellent benefits and growth opportunities!Requirements: Graduates onlyC1 English levelWe Offer: Salary up to EGP 300K annually Medical insurance

We are looking for a Senior DevOps Engineer to join our team and support the design deployment and operation of secure scalable cloud infrastructure. This role combines expertise in AWS networking Infrastructure as Code (Terraform) Kubernetes and DevOps practices to ensure the reliabi

We are looking for a Senior DevOps Engineer to join our team and support the design deployment and operation of secure scalable cloud infrastructure. This role combines expertise in AWS networking Infrastructure as Code (Terraform) Kubernetes and DevOps practices to ensure the reliabi

We are seeking a highly organized and efficient Manager for Facility Facilities & Property Management to join our team in Bogota this role you will be responsible for overseeing all aspects of our facility operations ensuring a safe functional and cost-effective environment for our e

We are seeking a highly organized and efficient Manager for Facility Facilities & Property Management to join our team in Bogota this role you will be responsible for overseeing all aspects of our facility operations ensuring a safe functional and cost-effective environment for our e

Requirements: Graduates onlyC1 English levelNo previous experience requiredWhat We Offer: Salary up to EGP 300K annually Transportation provided Medical insurance Career growth opportunities Apply now by filling out the form and start your journey with Sutherland!Remote Work : NoEmpl

Requirements: Graduates onlyC1 English levelNo previous experience requiredWhat We Offer: Salary up to EGP 300K annually Transportation provided Medical insurance Career growth opportunities Apply now by filling out the form and start your journey with Sutherland!Remote Work : NoEmpl

Strong experience in various Cisco network devices (Routers switches)Installation configuration and very strong troubleshooting experience in Cisco devicesMonitor performance and ensure system availability and reliabilityShould be willing to work on shifts (both day and night) and sh

Strong experience in various Cisco network devices (Routers switches)Installation configuration and very strong troubleshooting experience in Cisco devicesMonitor performance and ensure system availability and reliabilityShould be willing to work on shifts (both day and night) and sh

**CANADA BASED**(remote)As a Senior BI & Data Analyst youll be a key driver of insight and innovation within our Enterprise Data and Analytics team. Were looking for a curious detail-oriented professional who thrives on turning complex scientific and operational data into clear action

**CANADA BASED**(remote)As a Senior BI & Data Analyst youll be a key driver of insight and innovation within our Enterprise Data and Analytics team. Were looking for a curious detail-oriented professional who thrives on turning complex scientific and operational data into clear action

We are looking for experienced professionals to support a leading logistics technology platform serving large U.S. companies . This role focuses on providing operational and client support within a high-volume production environmentManage outbound calls and emails with U.S.-based corp

We are looking for experienced professionals to support a leading logistics technology platform serving large U.S. companies . This role focuses on providing operational and client support within a high-volume production environmentManage outbound calls and emails with U.S.-based corp

Cloud Security PrimaryOwn cloud security posture management (CSPM) across GCP and AWS continuous assessment misconfiguration detection and remediation tracking.Design and enforce IAM policies service account hygiene least-privilege access controls and workload identity across multi-

Cloud Security PrimaryOwn cloud security posture management (CSPM) across GCP and AWS continuous assessment misconfiguration detection and remediation tracking.Design and enforce IAM policies service account hygiene least-privilege access controls and workload identity across multi-

Roles & Responsibilities:Lead the architecture and implementation of complex cloud solutions.Drive automation optimization and best practices across cloud environments.Mentor junior engineers and provide technical leadership.Collaborate with cross-functional teams to deliver scalable

Roles & Responsibilities:Lead the architecture and implementation of complex cloud solutions.Drive automation optimization and best practices across cloud environments.Mentor junior engineers and provide technical leadership.Collaborate with cross-functional teams to deliver scalable

Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective delive

Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective delive

Sutherland is seeking a strategic-thinking and dynamic person to join us as a Legal Manager overseeing the Saudi Arabia Dubai & Egypt regions for the organization. This position will manage legal affairs for the company in contract drafting review and negotiation general legal support

Sutherland is seeking a strategic-thinking and dynamic person to join us as a Legal Manager overseeing the Saudi Arabia Dubai & Egypt regions for the organization. This position will manage legal affairs for the company in contract drafting review and negotiation general legal support