Sutherland

Handles inbound sales inquiries from small business owners seeking commercial insurance solutions with one of the nations leading small business insurers. Engages prospects through consultative selling techniques to assess business needs recommend appropriate insurance products explai

Handles inbound sales inquiries from small business owners seeking commercial insurance solutions with one of the nations leading small business insurers. Engages prospects through consultative selling techniques to assess business needs recommend appropriate insurance products explai

As a Sales/Telesales Associate youll work with existing clients to provide expert support while identifying opportunities to offer additional products or services that meet their needs. Youll be part of a professional performance-driven environment that values ownership service and co

As a Sales/Telesales Associate youll work with existing clients to provide expert support while identifying opportunities to offer additional products or services that meet their needs. Youll be part of a professional performance-driven environment that values ownership service and co

Claims: Status denial rationales appeals medical records research/routing EOB/EOP requests.Authorizations & UM: Status denial rationales utilization management appeals prior auth verification.Eligibility & Benefits: Status benefit grid interpretation provider participation credentiali

Claims: Status denial rationales appeals medical records research/routing EOB/EOP requests.Authorizations & UM: Status denial rationales utilization management appeals prior auth verification.Eligibility & Benefits: Status benefit grid interpretation provider participation credentiali

Hourly wage$17.50 English$18.50 BilingualDepartment is open 9am-9pm ESTUnderstand payer contracts rules and regulations.Understanding of insurance eligibility requirementsUnderstanding of insurance billing priorityReview claim denials rejections and underpayments.Communicate issues an

Hourly wage$17.50 English$18.50 BilingualDepartment is open 9am-9pm ESTUnderstand payer contracts rules and regulations.Understanding of insurance eligibility requirementsUnderstanding of insurance billing priorityReview claim denials rejections and underpayments.Communicate issues an

We are seeking a detail-oriented and analytical Quality Analyst to join our team in the travel industry. The Quality Analyst will be responsible for monitoring and evaluating customer interactions across various channels (voice chat email) to ensure compliance with company standards p

We are seeking a detail-oriented and analytical Quality Analyst to join our team in the travel industry. The Quality Analyst will be responsible for monitoring and evaluating customer interactions across various channels (voice chat email) to ensure compliance with company standards p

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly

Sutherland is seeking a Quality Analyst to support a new program launching in Alexandria!Quality Analysts ensure consistent customer experience sales execution process adherence and compliance through structured audits calibration feedback and reporting.As a QA youll get to own:Audit

Sutherland is seeking a Quality Analyst to support a new program launching in Alexandria!Quality Analysts ensure consistent customer experience sales execution process adherence and compliance through structured audits calibration feedback and reporting.As a QA youll get to own:Audit

Sutherland is seeking a Quality Analyst to support a new program launching in Alexandria!Quality Analysts ensure consistent customer experience sales execution process adherence and compliance through structured audits calibration feedback and reporting.As a QA youll get to own:Audit

Sutherland is seeking a Quality Analyst to support a new program launching in Alexandria!Quality Analysts ensure consistent customer experience sales execution process adherence and compliance through structured audits calibration feedback and reporting.As a QA youll get to own:Audit

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

Responsible for maintaining and auditing site physical security controls including access control CCTV alarms key management Server room security security training and compliance audits. Investigates security failures manages remediation and testing and ensures adherence to physical s

Responsible for maintaining and auditing site physical security controls including access control CCTV alarms key management Server room security security training and compliance audits. Investigates security failures manages remediation and testing and ensures adherence to physical s

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Cons

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Cons

The Benefits Support Specialist - Independently manages benefit administration activities including provider outreach claim support processes documentation review and workflow management. This role handles more complex scenarios supports process improvement efforts and serves as a res

The Benefits Support Specialist - Independently manages benefit administration activities including provider outreach claim support processes documentation review and workflow management. This role handles more complex scenarios supports process improvement efforts and serves as a res

Sutherland is seeking an experienced Italian OR Spanish-Speaking Team Manager to support one of our growing programs in Alexandria! The Team Manager will own day-to-day team performance and sales validation with excellent coaching communication and people leadership skills! Core Respo

Sutherland is seeking an experienced Italian OR Spanish-Speaking Team Manager to support one of our growing programs in Alexandria! The Team Manager will own day-to-day team performance and sales validation with excellent coaching communication and people leadership skills! Core Respo

Sutherland is seeking an experienced FRENCH-SPEAKING Team Manager to support one of our growing programs in Alexandria! The Team Manager will own day-to-day team performance and sales validation with excellent coaching communication and people leadership skills! Core ResponsibilitiesV

Sutherland is seeking an experienced FRENCH-SPEAKING Team Manager to support one of our growing programs in Alexandria! The Team Manager will own day-to-day team performance and sales validation with excellent coaching communication and people leadership skills! Core ResponsibilitiesV

Sutherland is seeking an experienced GERMAN-SPEAKING Team Manager to support one of our growing programs in Alexandria! The Team Manager will own day-to-day team performance and sales validation with excellent coaching communication and people leadership skills! Core ResponsibilitiesV

Sutherland is seeking an experienced GERMAN-SPEAKING Team Manager to support one of our growing programs in Alexandria! The Team Manager will own day-to-day team performance and sales validation with excellent coaching communication and people leadership skills! Core ResponsibilitiesV

Your main tasks:Trainer PreparationsBehavioral focusesRCA and development soft skills for new hires according to our business needsCheck classroom materials tools equipment and suppliesReview content for updates and which continuing education courses (CEs) to includeSupport helpWeekly

Your main tasks:Trainer PreparationsBehavioral focusesRCA and development soft skills for new hires according to our business needsCheck classroom materials tools equipment and suppliesReview content for updates and which continuing education courses (CEs) to includeSupport helpWeekly

Managers in this role get to: Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations. Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data re

Managers in this role get to: Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations. Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data re

Job SummaryThe Subject Matter Expert (SME) serves as the clinical and operational resource for the AO Clinical Claims Program. This role provides expertise on clinical claims processes medical documentation review disability management guidelines quality standards and client-specific

Job SummaryThe Subject Matter Expert (SME) serves as the clinical and operational resource for the AO Clinical Claims Program. This role provides expertise on clinical claims processes medical documentation review disability management guidelines quality standards and client-specific

Facilities Operations & MaintenanceManage day-to-day facilities operations including leasehold improvements equipment upkeep and site maintenanceEnsure functionality and readiness of all office equipment and physical workspaceConduct regular facility inspections and implement preventi

Facilities Operations & MaintenanceManage day-to-day facilities operations including leasehold improvements equipment upkeep and site maintenanceEnsure functionality and readiness of all office equipment and physical workspaceConduct regular facility inspections and implement preventi

Temporary position- 6 month contract$19/hourIn this work from home role you will have the opportunity to work with and directly assist both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as

Temporary position- 6 month contract$19/hourIn this work from home role you will have the opportunity to work with and directly assist both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as