Sutherland

Key Responsibilities:Oversee daily operations ensuring SLA productivity and quality targets are consistently metSupervise coach and develop a team of agents; manage rostering and shift planningMonitor trends in spam phishing spoofing and abuse; drive proactive mitigation strategiesCon

Key Responsibilities:Oversee daily operations ensuring SLA productivity and quality targets are consistently metSupervise coach and develop a team of agents; manage rostering and shift planningMonitor trends in spam phishing spoofing and abuse; drive proactive mitigation strategiesCon

For our successful client in Sofia  a globally recognized leader in the confectionery and food industry we are looking for a Customer Consultant with German and English to join their team. Your RoleAs a Customer Consultant you will be responsible for providing excellent customer serv

For our successful client in Sofia  a globally recognized leader in the confectionery and food industry we are looking for a Customer Consultant with German and English to join their team. Your RoleAs a Customer Consultant you will be responsible for providing excellent customer serv

Algunas de las tareas a realizar incluyen: Mantenimiento general de las instalaciones Reparaciones a puestos de trabajo Monitoreo y cambios de iluminacion Verificacion de las instalacionesQualifications : Nuestro candidato ideal tendra: 3-5 años de experiencia en mantenimiento Experi

Algunas de las tareas a realizar incluyen: Mantenimiento general de las instalaciones Reparaciones a puestos de trabajo Monitoreo y cambios de iluminacion Verificacion de las instalacionesQualifications : Nuestro candidato ideal tendra: 3-5 años de experiencia en mantenimiento Experi

We are seeking a highly skilled and motivated Training Manager to join our team - supporting our retail vertical! In this role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.As a Trainin

We are seeking a highly skilled and motivated Training Manager to join our team - supporting our retail vertical! In this role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.As a Trainin

 Key Responsibilities:Monitor and investigate inbound/outbound email traffic for spam phishing spoofing and abuse patternsPerform log analysis using Splunk to identify anomalies suspicious behavior and emerging threatsExecute mitigation actions (blocking quarantining escalation) in li

 Key Responsibilities:Monitor and investigate inbound/outbound email traffic for spam phishing spoofing and abuse patternsPerform log analysis using Splunk to identify anomalies suspicious behavior and emerging threatsExecute mitigation actions (blocking quarantining escalation) in li

 Provide first-line technical support to customers via phone.Troubleshoot and resolve hardware and software issuesGuide users through troubleshooting stepsAnalyze technical problems and ensure timely resolutionDocument incidents troubleshooting steps and resolutions in support systems

 Provide first-line technical support to customers via phone.Troubleshoot and resolve hardware and software issuesGuide users through troubleshooting stepsAnalyze technical problems and ensure timely resolutionDocument incidents troubleshooting steps and resolutions in support systems

Requirements: Graduates only - B2&C1 EnglishWe Offer: Up to EGP 300K/year Transportation provided Medical insurance - 200k annually Apply now by filling the form.Remote Work : NoEmployment Type : Full-time

Requirements: Graduates only - B2&C1 EnglishWe Offer: Up to EGP 300K/year Transportation provided Medical insurance - 200k annually Apply now by filling the form.Remote Work : NoEmployment Type : Full-time

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

Salary: Up to 300K EGP annually Graduates only C1 English level required Medical insurance: Up to 200K EGP annually Transportation provided Apply now! Text us on or fill out the application form.Remote Work : NoEmployment Type : Full-time

Salary: Up to 300K EGP annually Graduates only C1 English level required Medical insurance: Up to 200K EGP annually Transportation provided Apply now! Text us on or fill out the application form.Remote Work : NoEmployment Type : Full-time

WERE HIRING ENGLISH SPEAKERS! Salary: Up to 300K EGP annually Graduates only C1 English level required Medical insurance: Up to 200K EGP annually Transportation provided Apply now! Text us on or fill out the application form.Dont miss out apply now!Remote Work : NoEmployment Typ

WERE HIRING ENGLISH SPEAKERS! Salary: Up to 300K EGP annually Graduates only C1 English level required Medical insurance: Up to 200K EGP annually Transportation provided Apply now! Text us on or fill out the application form.Dont miss out apply now!Remote Work : NoEmployment Typ

WERE HIRING ENGLISH SPEAKERS! Salary: Up to 300K EGP annually Graduates only C1 English level required Medical insurance: Up to 200K EGP annually Transportation provided Apply now! Text us on or fill out the application form.Dont miss out apply now!Remote Work : NoEmployment Typ

WERE HIRING ENGLISH SPEAKERS! Salary: Up to 300K EGP annually Graduates only C1 English level required Medical insurance: Up to 200K EGP annually Transportation provided Apply now! Text us on or fill out the application form.Dont miss out apply now!Remote Work : NoEmployment Typ

Sutherland is seeking an experienced Legal Counsel / Attorney / Legal Manager with 5 years of post-qualification experience preferably within BPO outsourcing consulting technology or service-industry organizations (similarly situated as Sutherland). The role will provide legal support

Sutherland is seeking an experienced Legal Counsel / Attorney / Legal Manager with 5 years of post-qualification experience preferably within BPO outsourcing consulting technology or service-industry organizations (similarly situated as Sutherland). The role will provide legal support

Tus responsabilidades incluyen: Apoyo en la respuesta de: derechos de petición; requerimientos del Ministerio del Trabajo; solicitudes de EPS ARL y fondos de pensión Investigación jurídica y elaboración de conceptos básicos sobre: legislación laboral colombiana jurisprudencia reformas

Tus responsabilidades incluyen: Apoyo en la respuesta de: derechos de petición; requerimientos del Ministerio del Trabajo; solicitudes de EPS ARL y fondos de pensión Investigación jurídica y elaboración de conceptos básicos sobre: legislación laboral colombiana jurisprudencia reformas

Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. This role requires a Microsoft expert with the ability to train support and confidently answer user questions in real time. Ideal candidates will have in-depth knowledge of SharePoint P

Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. This role requires a Microsoft expert with the ability to train support and confidently answer user questions in real time. Ideal candidates will have in-depth knowledge of SharePoint P

We are seeking a highly skilled and motivated Training Manager & Quality Manager to join our this dual role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.Design develop and implement c

We are seeking a highly skilled and motivated Training Manager & Quality Manager to join our this dual role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.Design develop and implement c

Customer Service RepresentativeSutherland Global is hiring Customer Service Representatives in New Cairo! What We Offer: Competitive salary starting from 15.6k up to 22K KPIs Guaranteed for the first three months Fully Paid training Transportation Provided pickup and drop off (Door to

Customer Service RepresentativeSutherland Global is hiring Customer Service Representatives in New Cairo! What We Offer: Competitive salary starting from 15.6k up to 22K KPIs Guaranteed for the first three months Fully Paid training Transportation Provided pickup and drop off (Door to

 If you have C1 English and youre a graduate this could be your next big move! Salary up to 300K annually Transportation provided Medical & Social InsuranceApply now and start the journey!Remote Work : NoEmployment Type : Full-time

 If you have C1 English and youre a graduate this could be your next big move! Salary up to 300K annually Transportation provided Medical & Social InsuranceApply now and start the journey!Remote Work : NoEmployment Type : Full-time

Requirements: Graduates only C1 English level Strong verbal & written communicationBenefits: Up to EGP 300K/year Company transportation Medical insurance  New Cairo On-site Interested Apply now Remote Work : NoEmployment Type : Full-time

Requirements: Graduates only C1 English level Strong verbal & written communicationBenefits: Up to EGP 300K/year Company transportation Medical insurance  New Cairo On-site Interested Apply now Remote Work : NoEmployment Type : Full-time

The Medical Coding Auditor is responsible for keeping Sutherland coders in compliance by reviewing medical records and coding practices to ensure accurate assignment of ICD-10-CM CPT and HCPCS Level II codes in compliance with federal state payer and organizational guidelines. This ro

The Medical Coding Auditor is responsible for keeping Sutherland coders in compliance by reviewing medical records and coding practices to ensure accurate assignment of ICD-10-CM CPT and HCPCS Level II codes in compliance with federal state payer and organizational guidelines. This ro

The Medical Coding Team Lead supports the day-to-day operations of the Medical Coding Department by serving as a resource to coding staff and partnering closely with Coding Managers to ensure operational efficiency coding quality productivity and compliance. This position provides tec

The Medical Coding Team Lead supports the day-to-day operations of the Medical Coding Department by serving as a resource to coding staff and partnering closely with Coding Managers to ensure operational efficiency coding quality productivity and compliance. This position provides tec