As a Customer Service Representative youll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers t
As a Customer Service Representative youll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers t
Sutherland
Additional Information : All your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or hand
Additional Information : All your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or hand
Sutherland
The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure the proper operational staffing of the Call Center. As a Scheduler you will determine appropriate staffing levels adjust schedules allocate activities on specific times and dates take act
The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure the proper operational staffing of the Call Center. As a Scheduler you will determine appropriate staffing levels adjust schedules allocate activities on specific times and dates take act
We are looking for a skilled and dedicated Customer Support Specialist to join our Antivirus Software Customer Support Project. This remote voice-only position focuses on providing technical support guidance and assistance to our German-speaking customers with English proficiency (Lev
We are looking for a skilled and dedicated Customer Support Specialist to join our Antivirus Software Customer Support Project. This remote voice-only position focuses on providing technical support guidance and assistance to our German-speaking customers with English proficiency (Lev
Sutherland
As a Dialer Associate Manager you are expected to:KEY RESPONSIBILITIES:Perform daily uploads downloads and importing of dialer schedules;Document activities for outbound dialer;Analyze dialer-output data to identify potential problems/issues;Run payment reports regularly;Create and up
As a Dialer Associate Manager you are expected to:KEY RESPONSIBILITIES:Perform daily uploads downloads and importing of dialer schedules;Document activities for outbound dialer;Analyze dialer-output data to identify potential problems/issues;Run payment reports regularly;Create and up
Sutherland
Role OverviewWe are seeking a highly driven and experienced Team Manager for Email Security & Abuse to lead a specialized team responsible for safeguarding our email ecosystem against threats abuse and malicious activities. This role combines technical expertise operational leadership
Role OverviewWe are seeking a highly driven and experienced Team Manager for Email Security & Abuse to lead a specialized team responsible for safeguarding our email ecosystem against threats abuse and malicious activities. This role combines technical expertise operational leadership
What Youll Do (Non-Voice Support Only):Provide email and chat support (no phone calls!) to Spotify usersAnswer common how-to and FAQ-type questionsAssist with account management and payment-related issuesGuide users through troubleshooting steps with patience and clarityQualifications
What Youll Do (Non-Voice Support Only):Provide email and chat support (no phone calls!) to Spotify usersAnswer common how-to and FAQ-type questionsAssist with account management and payment-related issuesGuide users through troubleshooting steps with patience and clarityQualifications
Sutherland
KEY RESPONSIBILITIES:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations.Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would
KEY RESPONSIBILITIES:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations.Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would
Sutherland
KEY RESPONSIBILITIES:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations.Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would
KEY RESPONSIBILITIES:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations.Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would
For those of you who are interested in tourism and travel we offer you to get closer and work with the know-how of the global leader in the hospitality industry.Qualifications : You love to travel and want to pursue a career in the hospitality industryYou speak fluently Polish and En
For those of you who are interested in tourism and travel we offer you to get closer and work with the know-how of the global leader in the hospitality industry.Qualifications : You love to travel and want to pursue a career in the hospitality industryYou speak fluently Polish and En
The Law Enforcement Response (LER) Advisor role is a specialized external vendor position focused on managing legal requests from law enforcement agencies worldwide. Shifts: 1pm 10pm Sofia TimeWork location: 100% remote Function:Dedicated specialist responsible for managing Law Enfor
The Law Enforcement Response (LER) Advisor role is a specialized external vendor position focused on managing legal requests from law enforcement agencies worldwide. Shifts: 1pm 10pm Sofia TimeWork location: 100% remote Function:Dedicated specialist responsible for managing Law Enfor
Sutherland
Position SummaryThe client Support Specialist is responsible for assisting healthcare providers with issues related to mobile application including troubleshooting technical difficulties guiding doctors through the login or setup process and ensuring a smooth and positive telehealth e
Position SummaryThe client Support Specialist is responsible for assisting healthcare providers with issues related to mobile application including troubleshooting technical difficulties guiding doctors through the login or setup process and ensuring a smooth and positive telehealth e
Sutherland
Be the primary point of contact for our Business-to-Business customers through voice email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent cus
Be the primary point of contact for our Business-to-Business customers through voice email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent cus
Core Duties:Triage and review incoming LER requests including legal documentation.Assess requests against internal LER guidelines policies and playbooks.Initiate and validate data retrieval packages through internal systems ensuring critical accuracy and quality control before deliver
Core Duties:Triage and review incoming LER requests including legal documentation.Assess requests against internal LER guidelines policies and playbooks.Initiate and validate data retrieval packages through internal systems ensuring critical accuracy and quality control before deliver
Core Duties:Triage and review incoming LER requests including legal documentation.Assess requests against internal LER guidelines policies and playbooks.Initiate and validate data retrieval packages through internal systems ensuring critical accuracy and quality control before deliver
Core Duties:Triage and review incoming LER requests including legal documentation.Assess requests against internal LER guidelines policies and playbooks.Initiate and validate data retrieval packages through internal systems ensuring critical accuracy and quality control before deliver
In this role we will look to you to analyze and interpret complex records in order to identify and accurately bill for Trauma 1 facility Inpatient services. Specifically you will assign and sequence correct diagnostic and procedure codes in compliance with third party payor requiremen
In this role we will look to you to analyze and interpret complex records in order to identify and accurately bill for Trauma 1 facility Inpatient services. Specifically you will assign and sequence correct diagnostic and procedure codes in compliance with third party payor requiremen
Sutherland
Ramadan KareemRole Description:We are hiring a Sales Representatives to handle customer inquiries and provide exceptional service.Work Schedule:5 working days and 2 days offRotational shifts (Morning Night and Overnight) and Rotational days offWhat We Offer:Salary starting 28k includi
Ramadan KareemRole Description:We are hiring a Sales Representatives to handle customer inquiries and provide exceptional service.Work Schedule:5 working days and 2 days offRotational shifts (Morning Night and Overnight) and Rotational days offWhat We Offer:Salary starting 28k includi
We are seeking a motivated Junior Full-Stack Java Developer with a foundational understanding of contact center technologies to join our engineering team. This role involves the development maintenance and Level 3 support of enterprise applications that power our contact center operat
We are seeking a motivated Junior Full-Stack Java Developer with a foundational understanding of contact center technologies to join our engineering team. This role involves the development maintenance and Level 3 support of enterprise applications that power our contact center operat
Job Description: Will be primary interface for our Business-to-Business customers.Responsible for timely and accurate support to our customers with a strong focus on high standard for the role.Contribute to a team environment while adhering to service level agreements for Verificatio
Job Description: Will be primary interface for our Business-to-Business customers.Responsible for timely and accurate support to our customers with a strong focus on high standard for the role.Contribute to a team environment while adhering to service level agreements for Verificatio
Sutherland
Job SummaryWe are looking for a highly motivated and detail-oriented Senior Test Engineer with strong expertise in Manual and Automation Testing. The ideal candidate should possess hands-on experience in Python Selenium WebDriver API Testing Agile methodologies and HealthcareThe cand
Job SummaryWe are looking for a highly motivated and detail-oriented Senior Test Engineer with strong expertise in Manual and Automation Testing. The ideal candidate should possess hands-on experience in Python Selenium WebDriver API Testing Agile methodologies and HealthcareThe cand