Contact Center Jobs in USA

Gather analyze and document business requirements for Outbound and Inbound Calls.Design configure develop and maintain Amazon Connect contact center solutions.Configure customize and support Amazon Connect contact flows including inbound flows outbound flows customer queue flows transfer flows callb...

Sutherland is searching for a skilled Voice Backend Software Engineer ( and Java) fully remote in the US. If you have extensive experience developing backend services and APIs using and have strong Java & Linux proficiency we want to connect with you today! Major advantage if you have experience de...

Role SummaryThe Associate Director Medical Information and Review works closely with the Head of Global Medical Affairs Excellence to lead a high performing team responsible for medical information and medical review activities across Decipheras portfolio. This individual is responsible for providin...

Job DescriptionAt Guidehealth we are committed to creating a positive and supportive work environment where our employees can THRIVE. We value teamwork innovation technical aptitude and a dedication to providing exceptional service to our Customers. Join our team and make a difference in the lives o...

Position: Customer Care Workforce Manager Work Location: LA County CA (Hybrid) Department: Customer Care Reports to: VP of Customer Experience Compensation: up to $112320 What Were Looking For: The Customer Care Call Center Workforce Manager is responsible for optimizing workforce planning schedul...

POSITION Change Management IT Project Manager Start date & Location Onsite Miramar 4 days a week and remote Fridays (there is flexibility to be onsite 2-3 days a week) REQUIRED SKILLS Needs to have change management but its a person should be able to work on delivering IT Project...

Onsite in Charlotte NCMax Bill Rate: $85Job Title: GAI Expert / Software Engineer - AI Specialist IIDescriptionAt Duke Energy we are at the forefront of technological innovation dedicated to creating cutting-edge solutions that transform industries. We are seeking a highly skilled and motivated GAI...

Role: IVR Software Developer Location: Onsite in Cleveland OH W2 Position Top Skill(s): 1. Java/J2EE strong expertise in backend development. 2. Spring MVC & Spring Boot Micro Services 3. REST & SOAP Web Services Name Required Experience Voice XML Yes 6 Years...

The Senior Outbound Sales Manager provides strategic leadership for Public Storages outbound sales function overseeing multiple campaigns and teams to drive revenue growth conversion improvement and customer experience excellence. Reporting to the Vice President of Sales this role leads the Outbound...

THE POSITION:The Reimbursement Specialist primarily responsible is to interface with Patients HCPs and Payers by providing reimbursement support for activities related to benefit coverage prior authorization claim denials appeals triage to third party support centers and general inquiry.ESSENTIAL DU...

Customer Service Representative Top 3 Skills High-volume inbound call center experience with strong order management skills CRM proficiency - Salesforce case management or a comparable platform Accurate fast-paced order entry with strong attention to detail across multiple systems Shift Monday...

Job Title: HR/Benefits Specialist - Hybrid Duration (Contract): 12 Months Client Location: Denver CO Location Preference: Hybrid Job Description: As an HR/Benefits Specialist you will focus on providing support for the leave of absence accommodations and disability plans and programs that are man...

HealthBay is a leading healthcare provider in the region dedicated to providing high-quality medical services to our patients. We are currently seeking a Contact Center Operations Manager to join our team and oversee the operations of our busy contact center. As the Contact Center Operations Manager...

Position: Python Technical Lead - DevOps Location: Phoenix AZ***HYBRID*** Duration: 1 Year Job Description: 4 years of commercial software development experience. Proficient in developing and hosting solutions using Java and Python on cloud platforms preferably GCP. Design and implement...

Job Details Must have Tech Good to have Tech GCP; CI/CD; Maven; Jenkins; Git (GitHub GitLab Bit Bucket SVN); SQL; RDBMS; Java; API; AWS 1.8 years of commercial software development experience. in developing and hosting solutions using Java Python in cloud platforms preferably GCP...

Trupanion is seeking a dedicated and customer-focused Partner Support Coordinator to join our Partner Support this role you will provide real-time multi-channel support to our key partners veterinary hospitals breeders shelters Territory Partners (our field sales representatives) State Farm and pa...

Thank you for considering a career at Roper St. Francis Healthcare!Scheduled Weekly Hours:40Work Shift:Days/Afternoons (United States of America)Job Summary:An individual who is responsible for maintaining accurate on-call scheduling for all RSFPP physicians serve as primary point of contact for RSF...

This position is part of the Applied AI Solutions (AAIS) Organization. Specialists own the end-to-end go-to-market strategy for their respective technology domains providing the business and technical expertise to help our customers succeed. Partner teams own the strategy recruiting development and...

Meet SienaSiena is the Agent of Record for consumer brands. One agent that owns the entire customer journey running on a shared intelligence layer no point tool can replicate.Consumer brands run ten or more disconnected tools to manage their customers. We collapse that stack into a single agent. It...

Hi Greetings from Conch Technologies Position: Contact Center Engineer ( AI/ML ) Location: Phoenix AZ Charlotte NC and Sunrise FL (On-site 5 days a week ) Duration: 12 Months Contract Required Skills We are seeking experienced Software Engineers with strong expertise in Pyth...