RayaCX

Position: Head of IT Infrastructure Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses deliver exceptional customer service. With a global presence and a strong focus on technology RayaCX is committed to p

Position: Head of IT Infrastructure Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses deliver exceptional customer service. With a global presence and a strong focus on technology RayaCX is committed to p

Job Responsibilities: Ensure the effective delivery of training courses programs and sessionsResponsible for controlling all training performance targets and for improving failed metrics if any.Responsible for the technical development for all training executives and senior executive

Job Responsibilities: Ensure the effective delivery of training courses programs and sessionsResponsible for controlling all training performance targets and for improving failed metrics if any.Responsible for the technical development for all training executives and senior executive

KEY RESPONSIBILITIES Track projects adherence to target and process; escalate gaps as needed.Review all related metrics to enhance results and recommend solutions.Ensure all targets are being followed and evaluate the performance accordingly.Ensure failures and potential failures are

KEY RESPONSIBILITIES Track projects adherence to target and process; escalate gaps as needed.Review all related metrics to enhance results and recommend solutions.Ensure all targets are being followed and evaluate the performance accordingly.Ensure failures and potential failures are

What will you do Accountable for managing the delivery of contracted outsourced services for HROs accounts including facility updates information technology infrastructure recruitment and payroll.Primary point of contact regarding overall and day to day service delivery acting as refe

What will you do Accountable for managing the delivery of contracted outsourced services for HROs accounts including facility updates information technology infrastructure recruitment and payroll.Primary point of contact regarding overall and day to day service delivery acting as refe

Are you a results-driven operations leader with a passion for driving performance profitability and operational excellence at scale We are looking for an experienced Head of Operations to lead large-scale customer experience operations overseeing multiple programs and a workforce of u

Are you a results-driven operations leader with a passion for driving performance profitability and operational excellence at scale We are looking for an experienced Head of Operations to lead large-scale customer experience operations overseeing multiple programs and a workforce of u

Position: Data Entry Operator Company Overview: RayaCX is a leading customer experience management company based in Nasr City Egypt. We provide innovative solutions to help businesses enhance their customer interactions and improve overall satisfaction. Our team is dedicated to delive

Position: Data Entry Operator Company Overview: RayaCX is a leading customer experience management company based in Nasr City Egypt. We provide innovative solutions to help businesses enhance their customer interactions and improve overall satisfaction. Our team is dedicated to delive

Job Title: Call Center Team Leader (Banking) Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer interactions and overall satisfaction. Our team of experts is dedic

Job Title: Call Center Team Leader (Banking) Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer interactions and overall satisfaction. Our team of experts is dedic

Job Title: IT Service Desk Support Technician Company: RayaCX Location: 6th of October City Egypt Contract Details: Full-time RayaCX is a leading customer experience management company that provides innovative solutions to businesses worldwide. We are currently seeking a highly motiva

Job Title: IT Service Desk Support Technician Company: RayaCX Location: 6th of October City Egypt Contract Details: Full-time RayaCX is a leading customer experience management company that provides innovative solutions to businesses worldwide. We are currently seeking a highly motiva

KEY RESPONSIBILITIES Presales & Customer Engagement Collaborate with sales and business development teams to understand customer business objectives technical requirements and operational challenges.Act as a key technical advisor during the presales cycle supporting customer

KEY RESPONSIBILITIES Presales & Customer Engagement Collaborate with sales and business development teams to understand customer business objectives technical requirements and operational challenges.Act as a key technical advisor during the presales cycle supporting customer

Job Title: C1 English Speaker Customer Service Agent Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide a wide range of services to our clients including customer service technical support and sales support. Our goal is to he

Job Title: C1 English Speaker Customer Service Agent Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide a wide range of services to our clients including customer service technical support and sales support. Our goal is to he

Permanent Position: Operations Team Leader Company Overview: RayaCX is a leading customer experience management company based in Alexandria Egypt. We provide innovative solutions and services to help our clients deliver exceptional customer experiences and drive business growth. Job O

Permanent Position: Operations Team Leader Company Overview: RayaCX is a leading customer experience management company based in Alexandria Egypt. We provide innovative solutions and services to help our clients deliver exceptional customer experiences and drive business growth. Job O

Were looking for an experienced *Genesys Cloud CX Specialist* (57 years) with strong *vendor or system integrator background* to join our delivery team. This is a hands-on technical role focused on designing configuring and deploying real-world CX solutions across multiple business un

Were looking for an experienced *Genesys Cloud CX Specialist* (57 years) with strong *vendor or system integrator background* to join our delivery team. This is a hands-on technical role focused on designing configuring and deploying real-world CX solutions across multiple business un

Job Title: Banking Operations Supervisor Company: RayaCX Location: Alexandria Egypt Contract Details: Full-time Are you a highly motivated and experienced banking professional looking for a new challenge RayaCX a leading BPO company in Alexandria Egypt is seeking a Banking Operations

Job Title: Banking Operations Supervisor Company: RayaCX Location: Alexandria Egypt Contract Details: Full-time Are you a highly motivated and experienced banking professional looking for a new challenge RayaCX a leading BPO company in Alexandria Egypt is seeking a Banking Operations

Position: Banking Team Leader Company Overview: RayaCX is a leading customer experience management company based in Alexandria Egypt. We provide a range of services to help businesses deliver exceptional customer experiences including call center operations technical support and custo

Position: Banking Team Leader Company Overview: RayaCX is a leading customer experience management company based in Alexandria Egypt. We provide a range of services to help businesses deliver exceptional customer experiences including call center operations technical support and custo

Key Responsibilities: Ensure an accurate and timely month end close by providing leadership and support to the accounting close process.Establish and enforce proper accounting policies and principles.Assist in development and implementation of new procedures to enhance the workflow of

Key Responsibilities: Ensure an accurate and timely month end close by providing leadership and support to the accounting close process.Establish and enforce proper accounting policies and principles.Assist in development and implementation of new procedures to enhance the workflow of

Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to deliver

Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to deliver

Job Title: Personnel Specialist Company: RayaCX Location: Cairo Egypt Contract Details: Full-time RayaCX is a leading customer experience management company based in Cairo Egypt. We are seeking a highly motivated and organized Personnel Specialist to join our team on a full-time basis

Job Title: Personnel Specialist Company: RayaCX Location: Cairo Egypt Contract Details: Full-time RayaCX is a leading customer experience management company based in Cairo Egypt. We are seeking a highly motivated and organized Personnel Specialist to join our team on a full-time basis

What will you do 1. Contract Management & Governance Manage the end-to-end contract lifecycle including drafting review negotiation execution amendment renewal and termination of contracts. Ensure all contracts comply with applicable laws regulatory requirements and internal policies

What will you do 1. Contract Management & Governance Manage the end-to-end contract lifecycle including drafting review negotiation execution amendment renewal and termination of contracts. Ensure all contracts comply with applicable laws regulatory requirements and internal policies

Permanent Position: Voice Engineer Company Overview: RayaCX is a leading BPO company based in Cairo Egypt. We provide comprehensive customer experience solutions to global clients across various industries. Our team of experts is dedicated to delivering exceptional services and drivin

Permanent Position: Voice Engineer Company Overview: RayaCX is a leading BPO company based in Cairo Egypt. We provide comprehensive customer experience solutions to global clients across various industries. Our team of experts is dedicated to delivering exceptional services and drivin

Key Responsibilities: Ensure an accurate and timely month end close by providing leadership and support to the accounting close process.Establish and enforce proper accounting policies and principles.Assist in development and implementation of new procedures to enhance the workflow of

Key Responsibilities: Ensure an accurate and timely month end close by providing leadership and support to the accounting close process.Establish and enforce proper accounting policies and principles.Assist in development and implementation of new procedures to enhance the workflow of