RayaCX

What will you doTeam Leadership & Supervision Lead and oversee the day-to-day operations of the Digital Support Specialists team. Serve as the primary escalation point for complex incidents and major service disruptions across digital platforms. Conduct performance evaluations regu

What will you doTeam Leadership & Supervision Lead and oversee the day-to-day operations of the Digital Support Specialists team. Serve as the primary escalation point for complex incidents and major service disruptions across digital platforms. Conduct performance evaluations regu

What will you doProvide frequent CSAT-related analysis including CSAT drivers and end-user feedback and work on improvement projects for performance metrics (Six Sigma) according to the prioritization approach or red flags.Analyze and provide recommended improvement actions for operat

What will you doProvide frequent CSAT-related analysis including CSAT drivers and end-user feedback and work on improvement projects for performance metrics (Six Sigma) according to the prioritization approach or red flags.Analyze and provide recommended improvement actions for operat

What will you do 1. Develop digital transformation strategies: Assess the organizations current digital capabilities and identify areas for improvement and transformation. Develop and implement comprehensive strategies to drive digital transformation aligned with business goals. 2. Id

What will you do 1. Develop digital transformation strategies: Assess the organizations current digital capabilities and identify areas for improvement and transformation. Develop and implement comprehensive strategies to drive digital transformation aligned with business goals. 2. Id

Job Summary The Senior Systems Administrator is responsible for designing implementing managing and optimizing the organizations IT infrastructure. This role ensures high availability security and performance of servers networks and core systems while providing advanced technical supp

Job Summary The Senior Systems Administrator is responsible for designing implementing managing and optimizing the organizations IT infrastructure. This role ensures high availability security and performance of servers networks and core systems while providing advanced technical supp

What will you do Partner with sales and account teams to lead technical discovery engagements analyze customer requirements and translate them into strategic solution designs.Serve as the senior technical lead during customer engagements by delivering high-impact demonstrations presen

What will you do Partner with sales and account teams to lead technical discovery engagements analyze customer requirements and translate them into strategic solution designs.Serve as the senior technical lead during customer engagements by delivering high-impact demonstrations presen

What will you do Responsible for the successful planning execution and completion of projects related to contact center operations technology and customer experience.Develop comprehensive project plans identify required tasks define client requirements establish the authority matrix a

What will you do Responsible for the successful planning execution and completion of projects related to contact center operations technology and customer experience.Develop comprehensive project plans identify required tasks define client requirements establish the authority matrix a

3 months Position: Recruitment Internship Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. Our mission is to help businesses deliver exceptional customer experiences through innovative solutions and cutting-edge technology. We work wit

3 months Position: Recruitment Internship Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. Our mission is to help businesses deliver exceptional customer experiences through innovative solutions and cutting-edge technology. We work wit

Permanent Position: Trainer Executive Company Overview: RayaCX is a leading customer experience management company based in October Gardens Egypt. We provide innovative solutions and services to help businesses improve their customer experience and achieve their goals. Job Descriptio

Permanent Position: Trainer Executive Company Overview: RayaCX is a leading customer experience management company based in October Gardens Egypt. We provide innovative solutions and services to help businesses improve their customer experience and achieve their goals. Job Descriptio

Position: Spanish Customer Service Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative and customized solutions to help businesses improve their customer interactions and enhance their overall cus

Position: Spanish Customer Service Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative and customized solutions to help businesses improve their customer interactions and enhance their overall cus

Position: Customer Support Specialist Entertainment Platform Company Overview: RayaCX is a leading customer experience management company that helps businesses of all sizes improve their customer support and satisfaction. With a team of experienced professionals and cutting-edge techn

Position: Customer Support Specialist Entertainment Platform Company Overview: RayaCX is a leading customer experience management company that helps businesses of all sizes improve their customer support and satisfaction. With a team of experienced professionals and cutting-edge techn

Key Responsibilities Requisition/PO Creation Day to Day operations related 1. Basis approved workflow create PR in local tool 2. Requestor will raise request over tool /workflow/mail and after due approvals will reach to buyer for adequate action 3. Send the PO Pdf copy to requestor

Key Responsibilities Requisition/PO Creation Day to Day operations related 1. Basis approved workflow create PR in local tool 2. Requestor will raise request over tool /workflow/mail and after due approvals will reach to buyer for adequate action 3. Send the PO Pdf copy to requestor

Key Responsibilities Requisition/PO Creation Day to Day operations related 1. Basis approved workflow create PR in local tool 2. Requestor will raise request over tool /workflow/mail and after due approvals will reach to buyer for adequate action 3. Send the PO Pdf copy to request

Key Responsibilities Requisition/PO Creation Day to Day operations related 1. Basis approved workflow create PR in local tool 2. Requestor will raise request over tool /workflow/mail and after due approvals will reach to buyer for adequate action 3. Send the PO Pdf copy to request

Job Description: We are looking for a motivated Real Estate Advisor to join our growing team in the 6th of October. Youll be responsible for helping clients buy sell or rent properties while providing expert advice and exceptional service. Key Responsibilities: Present available prop

Job Description: We are looking for a motivated Real Estate Advisor to join our growing team in the 6th of October. Youll be responsible for helping clients buy sell or rent properties while providing expert advice and exceptional service. Key Responsibilities: Present available prop

requirements : English Level (A2 Presentable and communicativeDuties and Responsibilities:Answering all the existing clients inquiriesSkills:Problem SolvingDecision MakingCommunication skillsListing and handling skillsDetails:Rotational shift 9 working hours including 1 hour break)2 d

requirements : English Level (A2 Presentable and communicativeDuties and Responsibilities:Answering all the existing clients inquiriesSkills:Problem SolvingDecision MakingCommunication skillsListing and handling skillsDetails:Rotational shift 9 working hours including 1 hour break)2 d

Banking Call CenterOnsite (Inside the Bank)Job Location: inside the bank) Requirements:English Level (B1 Presentable and communicativeDuties and Responsibilities:Answering all the existing clients inquiries that related toAnswer enquires about accountsExplain the products of the bank

Banking Call CenterOnsite (Inside the Bank)Job Location: inside the bank) Requirements:English Level (B1 Presentable and communicativeDuties and Responsibilities:Answering all the existing clients inquiries that related toAnswer enquires about accountsExplain the products of the bank

RAYA Customer Experience (RAYA CX) has provided nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa since 2001. Located in Qesm 1st 6 October RAYA CX offers integrated business process outsour

RAYA Customer Experience (RAYA CX) has provided nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa since 2001. Located in Qesm 1st 6 October RAYA CX offers integrated business process outsour

Job Summary: The Medical Laboratory Customer Service Representative is responsible for providing excellent customer service to patients physicians and other healthcare professionals. They will handle inquiries schedule appointments process orders and ensure the laboratorys efficiency.

Job Summary: The Medical Laboratory Customer Service Representative is responsible for providing excellent customer service to patients physicians and other healthcare professionals. They will handle inquiries schedule appointments process orders and ensure the laboratorys efficiency.

Job Description: We are looking for a motivated Real Estate Advisor Team Lead to join our growing team in the 6th of October. Youll be responsible for helping clients buy sell or rent properties while providing expert advice and exceptional service. Key Responsibilities: Present avai

Job Description: We are looking for a motivated Real Estate Advisor Team Lead to join our growing team in the 6th of October. Youll be responsible for helping clients buy sell or rent properties while providing expert advice and exceptional service. Key Responsibilities: Present avai

Job Description: We are looking for a motivated Real Estate Sales Team Lead to join our growing team in the 6th of October. Youll be responsible for helping clients buy sell or rent properties while providing expert advice and exceptional service. Key Responsibilities: Present availa

Job Description: We are looking for a motivated Real Estate Sales Team Lead to join our growing team in the 6th of October. Youll be responsible for helping clients buy sell or rent properties while providing expert advice and exceptional service. Key Responsibilities: Present availa

Job Description: We are looking for a motivated Property Advisor to join our growing team in the 6th of October. Youll be responsible for helping clients buy sell or rent properties while providing expert advice and exceptional service. Key Responsibilities: Present available propert

Job Description: We are looking for a motivated Property Advisor to join our growing team in the 6th of October. Youll be responsible for helping clients buy sell or rent properties while providing expert advice and exceptional service. Key Responsibilities: Present available propert