RayaCX

Title: HR Payroll Executive Company: RayaCX Location: 6th of October City Egypt Contract Details: Full-time RayaCX is a leading customer experience management company with a global presence. We are looking for a highly motivated and experienced HR Payroll Executive to join our team in

Title: HR Payroll Executive Company: RayaCX Location: 6th of October City Egypt Contract Details: Full-time RayaCX is a leading customer experience management company with a global presence. We are looking for a highly motivated and experienced HR Payroll Executive to join our team in

Job Description: We are currently seeking a highly skilled and experienced Quality Supervisor to join our team at RayaCX in 6th of October City Egypt. As a Quality Supervisor you will be responsible for ensuring the quality and accuracy of all customer interactions and processes withi

Job Description: We are currently seeking a highly skilled and experienced Quality Supervisor to join our team at RayaCX in 6th of October City Egypt. As a Quality Supervisor you will be responsible for ensuring the quality and accuracy of all customer interactions and processes withi

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Ser

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Ser

What will you do Own end-to-end administration of Odoo ERP and CRM platforms ensuring system availability performance and data integrity. Manage system configurations modules upgrades patches and enhancements in alignment with business and IT standards. Ensure ERP and CRM platforms

What will you do Own end-to-end administration of Odoo ERP and CRM platforms ensuring system availability performance and data integrity. Manage system configurations modules upgrades patches and enhancements in alignment with business and IT standards. Ensure ERP and CRM platforms

Job Responsibilities Supervises/manages activities and performance of the Account Advisors Handles Account Advisors needed for on-job training and coaching Monitors transactions to ensure that QA standards are met Ensures the Advisors KPIs are met (daily/weekly/monthly) Manages diffic

Job Responsibilities Supervises/manages activities and performance of the Account Advisors Handles Account Advisors needed for on-job training and coaching Monitors transactions to ensure that QA standards are met Ensures the Advisors KPIs are met (daily/weekly/monthly) Manages diffic

Position: FP&A Senior Supervisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses improve their customer interactions. Our team is dedicated to delivering exceptional service and driving growth for our c

Position: FP&A Senior Supervisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses improve their customer interactions. Our team is dedicated to delivering exceptional service and driving growth for our c

Key responsibilities: Own the end-to-end performance of the operational-enablement function Workforce Management Real-Time / Control Tower operations MIS/Reporting/Decision support Quality/knowledge management and Training Management.Establish and run a centralized Control Tower prov

Key responsibilities: Own the end-to-end performance of the operational-enablement function Workforce Management Real-Time / Control Tower operations MIS/Reporting/Decision support Quality/knowledge management and Training Management.Establish and run a centralized Control Tower prov

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalt

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalt

Position: Senior Recruiter Company: RayaCX Location: Hurghada Egypt Contract Details: Full-time RayaCX is a leading customer experience management company providing innovative solutions to clients around the world. We are currently seeking a highly skilled and experienced Senior Recru

Position: Senior Recruiter Company: RayaCX Location: Hurghada Egypt Contract Details: Full-time RayaCX is a leading customer experience management company providing innovative solutions to clients around the world. We are currently seeking a highly skilled and experienced Senior Recru

What will you do Responsible for establishing implementing and maintaining enterprise business continuity (ISO 22301) and information security management (ISO 27001) frameworks. Plans and coordinates BIAs risk assessments and controls to mitigate operational technological and regul

What will you do Responsible for establishing implementing and maintaining enterprise business continuity (ISO 22301) and information security management (ISO 27001) frameworks. Plans and coordinates BIAs risk assessments and controls to mitigate operational technological and regul

Key Responsibilities Process Documentation & Mapping Document business processes workflows SOPs policies and procedures in a clear structured and standardized format. Gather process information through interviews workshops meetings and coordination with process owners and department

Key Responsibilities Process Documentation & Mapping Document business processes workflows SOPs policies and procedures in a clear structured and standardized format. Gather process information through interviews workshops meetings and coordination with process owners and department

Key Responsibilities: Develop maintain and enhance full-stack web applications using C#/.NET for backend services and TypeScript/JavaScript HTML and CSS for frontend development. Design and implement scalable secure and maintainable RESTful APIs following best practices for resource m

Key Responsibilities: Develop maintain and enhance full-stack web applications using C#/.NET for backend services and TypeScript/JavaScript HTML and CSS for frontend development. Design and implement scalable secure and maintainable RESTful APIs following best practices for resource m

What will you do Developing and implementing security policies procedures and protocols to maintain a secure environment. Supervise daily security team operations ensuring efficient task completion. Devise and enforce security policies and procedures to safeguard the organization and

What will you do Developing and implementing security policies procedures and protocols to maintain a secure environment. Supervise daily security team operations ensuring efficient task completion. Devise and enforce security policies and procedures to safeguard the organization and

What Will you do Project Planning & Delivery Lead IT projects from initiation to closure ensuring adherence to project management methodology and best practices. Prepare project plans schedules budgets risk matrices and resource allocations. Develop business requirement documents (

What Will you do Project Planning & Delivery Lead IT projects from initiation to closure ensuring adherence to project management methodology and best practices. Prepare project plans schedules budgets risk matrices and resource allocations. Develop business requirement documents (

Permanent Job Title: Senior Account Receivable Company: RayaCX Location: Cairo Egypt Contract Details: Full-time Permanent RayaCX is a leading customer experience management company based in Cairo Egypt. We are currently seeking a highly motivated and experienced Senior Account Receiv

Permanent Job Title: Senior Account Receivable Company: RayaCX Location: Cairo Egypt Contract Details: Full-time Permanent RayaCX is a leading customer experience management company based in Cairo Egypt. We are currently seeking a highly motivated and experienced Senior Account Receiv

What will you do Develop project plan & identifies the required tasks to reach the desired output and objectives through identifying clients requirements setting authority matrix & preparing materials related to projects technical detailsMonitor & review projects development activitie

What will you do Develop project plan & identifies the required tasks to reach the desired output and objectives through identifying clients requirements setting authority matrix & preparing materials related to projects technical detailsMonitor & review projects development activitie

KEY RESPONSIBILITIESEstablish recruiting requirements by studying and planning for the organization business plan and work proactively to fulfill all vacant positions. Identify all needs replacement positions or expansion requests and work on their hiring. Identify applicant requirem

KEY RESPONSIBILITIESEstablish recruiting requirements by studying and planning for the organization business plan and work proactively to fulfill all vacant positions. Identify all needs replacement positions or expansion requests and work on their hiring. Identify applicant requirem

Key Responsibilities: Provide second-line contact and problem resolutions for all users with voice problems and first-line contact for all users defined as VIP.Resolve as many user-reported problems as expertise permits within the agreed SLA and using available tools while following p

Key Responsibilities: Provide second-line contact and problem resolutions for all users with voice problems and first-line contact for all users defined as VIP.Resolve as many user-reported problems as expertise permits within the agreed SLA and using available tools while following p

KEY RESPONSIBILITIESEstablish recruiting requirements by studying and planning for the organization business plan and work proactively to fulfill all vacant positions. Identify all needs replacement positions or expansion requests and work on their hiring. Identify applicant requirem

KEY RESPONSIBILITIESEstablish recruiting requirements by studying and planning for the organization business plan and work proactively to fulfill all vacant positions. Identify all needs replacement positions or expansion requests and work on their hiring. Identify applicant requirem

Key Responsibilities: Provide second-line contact and problem resolutions for all users with voice problems and first-line contact for all users defined as VIP.Resolve as many user-reported problems as expertise permits within the agreed SLA and using available tools while following p

Key Responsibilities: Provide second-line contact and problem resolutions for all users with voice problems and first-line contact for all users defined as VIP.Resolve as many user-reported problems as expertise permits within the agreed SLA and using available tools while following p