RayaCX

This role sits at the heart of Rayas operationsensuring that our people facilities suppliers and services are supported by smart purchasing strategies strong vendor partnerships and disciplined cost control. Youll own critical budgets manage diverse service providers and ensure that e

This role sits at the heart of Rayas operationsensuring that our people facilities suppliers and services are supported by smart purchasing strategies strong vendor partnerships and disciplined cost control. Youll own critical budgets manage diverse service providers and ensure that e

What will you do Responsible for establishing implementing and maintaining enterprise business continuity (ISO 22301) and information security management (ISO 27001) frameworks. Plans and coordinates BIAs risk assessments and controls to mitigate operational technological and regul

What will you do Responsible for establishing implementing and maintaining enterprise business continuity (ISO 22301) and information security management (ISO 27001) frameworks. Plans and coordinates BIAs risk assessments and controls to mitigate operational technological and regul

Are you a strategic relationship builder who thrives at the intersection of client value revenue growth and operational excellence Were looking for a Client Relationship Lead to own and elevate key client partnerships while driving measurable business impact. Why this role matters As

Are you a strategic relationship builder who thrives at the intersection of client value revenue growth and operational excellence Were looking for a Client Relationship Lead to own and elevate key client partnerships while driving measurable business impact. Why this role matters As

Customer Support Representative (Hiring People with Disabilities) Location: Remote / Hybrid Egypt Employment Type: Full-time or Part-time About the Role Through our Inclusion and Diversity CSR Program we are hiring Customer Support Representatives from the community of people with dis

Customer Support Representative (Hiring People with Disabilities) Location: Remote / Hybrid Egypt Employment Type: Full-time or Part-time About the Role Through our Inclusion and Diversity CSR Program we are hiring Customer Support Representatives from the community of people with dis

Position: Procurement Supervisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses improve their customer interactions. Our services include contact center operations digital transformation and customer a

Position: Procurement Supervisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses improve their customer interactions. Our services include contact center operations digital transformation and customer a

Permanent Position: IT Service Desk Team Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and overall customer satisfaction. Our t

Permanent Position: IT Service Desk Team Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and overall customer satisfaction. Our t

Job Title: Banking Customer Service Representative RayaCX is seeking a dynamic and customer-oriented individual to join our team as a Banking Customer Service Representative in Cairo Egypt. This is a full-time position with the opportunity for growth and development within our company

Job Title: Banking Customer Service Representative RayaCX is seeking a dynamic and customer-oriented individual to join our team as a Banking Customer Service Representative in Cairo Egypt. This is a full-time position with the opportunity for growth and development within our company

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalty.

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalty.

Job Description: RayaCX is a leading customer experience management company based in Cairo Egypt. We are currently seeking a customer service agent to join our team on a full-time basis. As a Customer Service Agent you will be responsible for providing expert advice and guidance to ou

Job Description: RayaCX is a leading customer experience management company based in Cairo Egypt. We are currently seeking a customer service agent to join our team on a full-time basis. As a Customer Service Agent you will be responsible for providing expert advice and guidance to ou

Job Title: Genesys Engineer Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses enhance their customer interactions and improve their overall customer experience. Our team of

Job Title: Genesys Engineer Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses enhance their customer interactions and improve their overall customer experience. Our team of

Key Responsibilities: Oversee the full cycle of accounts receivable including billing collections cash applications and reconciliations. Review and ensure the accuracy of invoices before dispatching to clients. Monitor customer accounts and aging reports; follow up on overdue pa

Key Responsibilities: Oversee the full cycle of accounts receivable including billing collections cash applications and reconciliations. Review and ensure the accuracy of invoices before dispatching to clients. Monitor customer accounts and aging reports; follow up on overdue pa

Key Responsibilities Lead and oversee the delivery of all soft services within the facility. Ensure high standards of cleanliness hygiene and workplace presentation are maintained at all times. Monitor service quality and compliance with agreed SLAs and KPIs. Conduct routine inspecti

Key Responsibilities Lead and oversee the delivery of all soft services within the facility. Ensure high standards of cleanliness hygiene and workplace presentation are maintained at all times. Monitor service quality and compliance with agreed SLAs and KPIs. Conduct routine inspecti

KEY RESPONSIBILITIES Establish recruiting requirements by studying and planning for the organization business plan and work proactively to fulfill all vacant positions. Identify all needs replacement positions or expansion requests and work on their hiring. Identify applicant requir

KEY RESPONSIBILITIES Establish recruiting requirements by studying and planning for the organization business plan and work proactively to fulfill all vacant positions. Identify all needs replacement positions or expansion requests and work on their hiring. Identify applicant requir

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalt

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalt

Permanent Position: FinTech Customer Service Advisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to businesses in the FinTech industry. With a strong presence in Cairo Egypt we are committed to delivering exceptional

Permanent Position: FinTech Customer Service Advisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to businesses in the FinTech industry. With a strong presence in Cairo Egypt we are committed to delivering exceptional

Position: Automotive Customer Support Advisor Company Overview: RayaCX is a leading customer experience management company that focuses on providing exceptional customer support services to various industries including the automotive sector. Our team of highly skilled professionals is

Position: Automotive Customer Support Advisor Company Overview: RayaCX is a leading customer experience management company that focuses on providing exceptional customer support services to various industries including the automotive sector. Our team of highly skilled professionals is

Position: FMCG Application Support Company Overview: RayaCX is a leading technology company based in Cairo Egypt providing innovative and cutting-edge solutions to various industries. Our focus is on delivering exceptional customer experience and driving business growth through the us

Position: FMCG Application Support Company Overview: RayaCX is a leading technology company based in Cairo Egypt providing innovative and cutting-edge solutions to various industries. Our focus is on delivering exceptional customer experience and driving business growth through the us

Permanent Job Title: Call Center Agent Company: RayaCX Location: Cairo Egypt Contract Details: Full-time Permanent Overview: We are seeking a highly motivated and customer-oriented Call Center Agent to join our team at RayaCX in Cairo Egypt. As a Call Center Agent you will be respons

Permanent Job Title: Call Center Agent Company: RayaCX Location: Cairo Egypt Contract Details: Full-time Permanent Overview: We are seeking a highly motivated and customer-oriented Call Center Agent to join our team at RayaCX in Cairo Egypt. As a Call Center Agent you will be respons

Key Responsibility: Lead information security compliance within RayaCX organization including all sites and divisions. Lead the implementation acquiring and certification readiness and maintenance of ISO/IEC 27001. Ensure ongoing compliance with PCI DSS GDPR NIST and SOC 2 and other

Key Responsibility: Lead information security compliance within RayaCX organization including all sites and divisions. Lead the implementation acquiring and certification readiness and maintenance of ISO/IEC 27001. Ensure ongoing compliance with PCI DSS GDPR NIST and SOC 2 and other

Core Responsibilities:Identifying Hiring Needs:Working with hiring managers to understand the requirements of open positions and the skills needed for success. Developing and Posting Job Descriptions:Writing clear concise and compelling job descriptions that attract qualified candidat

Core Responsibilities:Identifying Hiring Needs:Working with hiring managers to understand the requirements of open positions and the skills needed for success. Developing and Posting Job Descriptions:Writing clear concise and compelling job descriptions that attract qualified candidat