Sutherland

About the RoleWe are looking for a Customer Support Associate with Danish and English to join our team supporting customers of a leading international telecommunications provider.You will assist customers through inbound voice and non-voice channels including phone email and chat. Th

About the RoleWe are looking for a Customer Support Associate with Danish and English to join our team supporting customers of a leading international telecommunications provider.You will assist customers through inbound voice and non-voice channels including phone email and chat. Th

Role Overview:As a Lead Payroll you will act as a on payroll operations handling complex payroll scenarios ensuring compliance and driving process improvements.Key Responsibilities:1. End-to-End Payroll ExecutionManage complete payroll cycles for assigned populationReview payroll outp

Role Overview:As a Lead Payroll you will act as a on payroll operations handling complex payroll scenarios ensuring compliance and driving process improvements.Key Responsibilities:1. End-to-End Payroll ExecutionManage complete payroll cycles for assigned populationReview payroll outp

Job Description: Adaptive Planning Administrator / Technical LeadJob Title:Adaptive Planning Administrator / Technical LeadReports To:Director FP&A Systems & Business IntelligenceLocation:Location: RemoteRole Summary:This role includes administration and technical leadership for Workd

Job Description: Adaptive Planning Administrator / Technical LeadJob Title:Adaptive Planning Administrator / Technical LeadReports To:Director FP&A Systems & Business IntelligenceLocation:Location: RemoteRole Summary:This role includes administration and technical leadership for Workd

Job SummaryAs a Non-Licensed Customer Service Associate you will serve as the first point of contact for insurance brokers and internal users utilizing a policy administration platform. You will provide support through phone chat email and ticketing channels by assisting users with sy

Job SummaryAs a Non-Licensed Customer Service Associate you will serve as the first point of contact for insurance brokers and internal users utilizing a policy administration platform. You will provide support through phone chat email and ticketing channels by assisting users with sy

Key ResponsibilitiesHandle inbound customer inquiries via phone email chat and other supported channelsAssist customers with service-related questions including top-ups SIM activation roaming usage and general account inquiriesResolve customer concerns efficiently and aim for first-c

Key ResponsibilitiesHandle inbound customer inquiries via phone email chat and other supported channelsAssist customers with service-related questions including top-ups SIM activation roaming usage and general account inquiriesResolve customer concerns efficiently and aim for first-c

Key ResponsibilitiesHandle inbound customer inquiries via phone email chat and other supported channelsAssist customers with service-related questions including top-ups SIM activation roaming usage and general account inquiriesResolve customer concerns efficiently and aim for first-c

Key ResponsibilitiesHandle inbound customer inquiries via phone email chat and other supported channelsAssist customers with service-related questions including top-ups SIM activation roaming usage and general account inquiriesResolve customer concerns efficiently and aim for first-c

What Youll DoHandle customer inquiries through voice and non-voice channelsResolve service-related issues and aim for first-contact resolutionProvide clear professional and empathetic supportAccurately document customer interactionsFollow established processes and procedures Qualific

What Youll DoHandle customer inquiries through voice and non-voice channelsResolve service-related issues and aim for first-contact resolutionProvide clear professional and empathetic supportAccurately document customer interactionsFollow established processes and procedures Qualific

What Youll DoHandle customer inquiries through voice and non-voice channelsResolve service-related issues and aim for first-contact resolutionProvide clear professional and empathetic supportAccurately document customer interactionsFollow established processes and procedures Qualific

What Youll DoHandle customer inquiries through voice and non-voice channelsResolve service-related issues and aim for first-contact resolutionProvide clear professional and empathetic supportAccurately document customer interactionsFollow established processes and procedures Qualific

 Responsibilities:Respond to customer inquiries through phone email and social media.Provide accurate information about products and services.Handle customer complaints and resolve issues professionally.Follow up with customers to ensure their satisfaction.Maintain accurate customer r

 Responsibilities:Respond to customer inquiries through phone email and social media.Provide accurate information about products and services.Handle customer complaints and resolve issues professionally.Follow up with customers to ensure their satisfaction.Maintain accurate customer r

Key ResponsibilitiesProvide technical support and assistance to customers through different communication channels.Troubleshoot and resolve technical issues efficiently.Identify customer needs and provide accurate solutions.Ensure a high level of customer satisfaction and professional

Key ResponsibilitiesProvide technical support and assistance to customers through different communication channels.Troubleshoot and resolve technical issues efficiently.Identify customer needs and provide accurate solutions.Ensure a high level of customer satisfaction and professional

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

Key ResponsibilitiesHandle customer inquiries and provide professional support.Respond to customer requests and resolve issues efficiently.Provide accurate information about products and services.Ensure a positive customer experience throughout every interaction.Handle customer compla

Key ResponsibilitiesHandle customer inquiries and provide professional support.Respond to customer requests and resolve issues efficiently.Provide accurate information about products and services.Ensure a positive customer experience throughout every interaction.Handle customer compla

Earn up to 300K EGP annually Medical insurance up to 200K EGP annually Transportation provided Free professional courses Opportunities to grow within Sutherland after 9 months International environment with plenty of learning opportunities Dont miss out! Apply through the form or tex

Earn up to 300K EGP annually Medical insurance up to 200K EGP annually Transportation provided Free professional courses Opportunities to grow within Sutherland after 9 months International environment with plenty of learning opportunities Dont miss out! Apply through the form or tex

Azure DevOps Engineer38 Years (can adjust based on requirement)Job Summary: We are looking for an experienced Azure DevOps Engineer responsible for implementing and managing CI/CD pipelines cloud infrastructure release management automation and monitoring solutions using Microsoft Azu

Azure DevOps Engineer38 Years (can adjust based on requirement)Job Summary: We are looking for an experienced Azure DevOps Engineer responsible for implementing and managing CI/CD pipelines cloud infrastructure release management automation and monitoring solutions using Microsoft Azu

Key ResponsibilitiesQuality Leadership:Develop implement and maintain quality management systems policies and procedures aligned with organizational goals and regulatory requirements.Lead and mentor a team of Quality Analysts and other quality professionals fostering a culture of cont

Key ResponsibilitiesQuality Leadership:Develop implement and maintain quality management systems policies and procedures aligned with organizational goals and regulatory requirements.Lead and mentor a team of Quality Analysts and other quality professionals fostering a culture of cont

Sutherland is seeking a talented strategic Operations Director to lead one of our rapidly expanding educational technology programs. We are a group of driven supportive individuals dedicated to innovation and excellence. If you are looking to build a fulfilling career and possess the

Sutherland is seeking a talented strategic Operations Director to lead one of our rapidly expanding educational technology programs. We are a group of driven supportive individuals dedicated to innovation and excellence. If you are looking to build a fulfilling career and possess the

Buscamos un Representante de Servicio al Cliente responsable de gestionar ventas cruzadas atención al cliente soporte técnico básico y retención de clientes para una campaña de telecomunicaciones siguiendo las guías del cliente.Funciones:Atender llamadas telefónicas para responder con

Buscamos un Representante de Servicio al Cliente responsable de gestionar ventas cruzadas atención al cliente soporte técnico básico y retención de clientes para una campaña de telecomunicaciones siguiendo las guías del cliente.Funciones:Atender llamadas telefónicas para responder con

Job SummaryThe Team Lead is responsible for leading frontline teams to achieve operational targets deliver exceptional customer experiences and foster employee development. This role serves as a critical link between frontline operations and management ensuring alignment with Lenovos

Job SummaryThe Team Lead is responsible for leading frontline teams to achieve operational targets deliver exceptional customer experiences and foster employee development. This role serves as a critical link between frontline operations and management ensuring alignment with Lenovos

Job SummaryThe Workforce Management (WFM) Analyst is responsible for forecasting workload demand developing staffing and capacity plans optimizing workforce utilization and delivering analytical insights that support service level commitments and operational performance. This role par

Job SummaryThe Workforce Management (WFM) Analyst is responsible for forecasting workload demand developing staffing and capacity plans optimizing workforce utilization and delivering analytical insights that support service level commitments and operational performance. This role par