Freshworks

Sr. Solution Architect (SA) role is a critical internally and externally-facing role within Freshworks Professional Services (FPS) which acts the senior technical SME heavily involved in Sales Delivery and Expansion phases of the customer lifecycle.FPS Senior SA is a trusted advisor i

Sr. Solution Architect (SA) role is a critical internally and externally-facing role within Freshworks Professional Services (FPS) which acts the senior technical SME heavily involved in Sales Delivery and Expansion phases of the customer lifecycle.FPS Senior SA is a trusted advisor i

Key ResponsibilitiesCustomer Relationship Management: Build and nurture customer relationships with a portfolio of assigned accounts post onboarding through the entire customer lifecycle.Retention Excellence: Focus on ensuring high customer retention rates and meeting retention goals.

Key ResponsibilitiesCustomer Relationship Management: Build and nurture customer relationships with a portfolio of assigned accounts post onboarding through the entire customer lifecycle.Retention Excellence: Focus on ensuring high customer retention rates and meeting retention goals.

The Procurement Operations Specialist will support the day-to-day procurement activities across all business units with a strong emphasis on indirect spend categories. This role is critical to ensuring a streamlined source-to-pay (S2P) process compliance with procurement policies supp

The Procurement Operations Specialist will support the day-to-day procurement activities across all business units with a strong emphasis on indirect spend categories. This role is critical to ensuring a streamlined source-to-pay (S2P) process compliance with procurement policies supp

Strategy & Growth Own the digital marketing strategy for Freshservice driving MQCs pipeline and revenue targets Define channel mix and investment strategy across paid search social display video and programmaticMake key budget allocation decisions to maximize ROI across the full funne

Strategy & Growth Own the digital marketing strategy for Freshservice driving MQCs pipeline and revenue targets Define channel mix and investment strategy across paid search social display video and programmaticMake key budget allocation decisions to maximize ROI across the full funne

About the RoleFreshworks is seeking a high-performing Manager of Outbound Sales to lead our Bangalore-based outbound Account Executive (AE) and Business Development (BD) teams focused on the Freshdesk product segment for the North American this role you will own the end-to-end sales

About the RoleFreshworks is seeking a high-performing Manager of Outbound Sales to lead our Bangalore-based outbound Account Executive (AE) and Business Development (BD) teams focused on the Freshdesk product segment for the North American this role you will own the end-to-end sales

Freshworks is on a trajectory to $1B and our Business Development team is the tip of the spear. We are looking for a data-driven Manager of Business Development who lives at the intersection of Startup Hustle and AI Innovation.This isnt a sit back and report management role. You are a

Freshworks is on a trajectory to $1B and our Business Development team is the tip of the spear. We are looking for a data-driven Manager of Business Development who lives at the intersection of Startup Hustle and AI Innovation.This isnt a sit back and report management role. You are a

The Customer Success team proactively engages with customers to provide strategic and tactical guidance ensuring they derive maximum value from the Freshworks suite of products. As a Customer Success Manager you will drive product adoption build strong relationships and secure long-te

The Customer Success team proactively engages with customers to provide strategic and tactical guidance ensuring they derive maximum value from the Freshworks suite of products. As a Customer Success Manager you will drive product adoption build strong relationships and secure long-te

Impact You Will CreateBridge Research and Production: Serve as the critical link translating theoretical data science research and sophisticated algorithms into product-ready enterprise-scale implementations.Scale to Millions: Build and deploy robust ML APIs and data pipelines enginee

Impact You Will CreateBridge Research and Production: Serve as the critical link translating theoretical data science research and sophisticated algorithms into product-ready enterprise-scale implementations.Scale to Millions: Build and deploy robust ML APIs and data pipelines enginee

As Director Strategy & Operations Channels &Alliances you will serve as a strategic business partner to the SVP of Channels & Alliances helping shape and execute the organizations long-term strategy while driving operational excellence across the global partner business. Reporting to

As Director Strategy & Operations Channels &Alliances you will serve as a strategic business partner to the SVP of Channels & Alliances helping shape and execute the organizations long-term strategy while driving operational excellence across the global partner business. Reporting to

As Director Strategy & Operations Channels &Alliances you will serve as a strategic business partner to the SVP of Channels & Alliances helping shape and execute the organizations long-term strategy while driving operational excellence across the global partner business. Reporting to

As Director Strategy & Operations Channels &Alliances you will serve as a strategic business partner to the SVP of Channels & Alliances helping shape and execute the organizations long-term strategy while driving operational excellence across the global partner business. Reporting to

As a GSI Solution Architect you will be the technical and solution engine behind our Global Systems Integrator ecosystem with a dedicated focus on Employee Experience and Freshservice.You will help GSI partners find shape and progress new business and expansion opportunities bringing

As a GSI Solution Architect you will be the technical and solution engine behind our Global Systems Integrator ecosystem with a dedicated focus on Employee Experience and Freshservice.You will help GSI partners find shape and progress new business and expansion opportunities bringing

As a Channel Sales Manager you will play a critical role in accelerating Freshworks growth through our North America partner ecosystem. Youll be responsible for building and expanding relationships with strategic channel partners distributors and solution providers while driving indir

As a Channel Sales Manager you will play a critical role in accelerating Freshworks growth through our North America partner ecosystem. Youll be responsible for building and expanding relationships with strategic channel partners distributors and solution providers while driving indir

As a Channel Sales Manager you will play a critical role in accelerating Freshworks growth through our North America partner ecosystem. Youll be responsible for building and expanding relationships with strategic channel partners distributors and solution providers while driving indir

As a Channel Sales Manager you will play a critical role in accelerating Freshworks growth through our North America partner ecosystem. Youll be responsible for building and expanding relationships with strategic channel partners distributors and solution providers while driving indir

As a Channel Sales Manager you will play a critical role in accelerating Freshworks growth through our North America partner ecosystem. Youll be responsible for building and expanding relationships with strategic channel partners distributors and solution providers while driving indir

As a Channel Sales Manager you will play a critical role in accelerating Freshworks growth through our North America partner ecosystem. Youll be responsible for building and expanding relationships with strategic channel partners distributors and solution providers while driving indir

We are seeking a highly motivated and customer-centric Lead Account Executive Level to join our growing inbound sales team focused on the NA market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenu

We are seeking a highly motivated and customer-centric Lead Account Executive Level to join our growing inbound sales team focused on the NA market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenu

1. Impact You Can CreateDrive Revenue Velocity: Act as a strategic business partner to Sales Management aligning technical resources directly with product revenue goals across the mid-market and SMB segments.Elevate Customer Experience: Evangelize a refreshing user experience on the p

1. Impact You Can CreateDrive Revenue Velocity: Act as a strategic business partner to Sales Management aligning technical resources directly with product revenue goals across the mid-market and SMB segments.Elevate Customer Experience: Evangelize a refreshing user experience on the p

The Cybersecurity Risk & Compliance function is responsible for identifying assessing and managing cybersecurity and compliance risks across the organization. The team establishes security standards validates adherence to security controls and partners with business and technology tea

The Cybersecurity Risk & Compliance function is responsible for identifying assessing and managing cybersecurity and compliance risks across the organization. The team establishes security standards validates adherence to security controls and partners with business and technology tea

About The RoleThe ideal candidate has Saas sales experience with a terrific reputation for over achievingquota by growing revenues in existing customers. A self - starter with a GROWTH MINDSETwho has a willingness to learn and adapt in any situation. They should be prepared to develop

About The RoleThe ideal candidate has Saas sales experience with a terrific reputation for over achievingquota by growing revenues in existing customers. A self - starter with a GROWTH MINDSETwho has a willingness to learn and adapt in any situation. They should be prepared to develop

1. Impact You Can CreateDrive Revenue Velocity: Act as a strategic business partner to Sales Management aligning technical resources directly with product revenue goals across the mid-market and SMB segments.Elevate Customer Experience: Evangelize a refreshing user experience on the p

1. Impact You Can CreateDrive Revenue Velocity: Act as a strategic business partner to Sales Management aligning technical resources directly with product revenue goals across the mid-market and SMB segments.Elevate Customer Experience: Evangelize a refreshing user experience on the p

Freshworks is looking for an exceptional addition to our Customer Success team in Germany. Being a customer champion is part of our culture and a guideline for anything we do. Our team plays a central role in this effort and is the primary driver to retain and develop our existing cus

Freshworks is looking for an exceptional addition to our Customer Success team in Germany. Being a customer champion is part of our culture and a guideline for anything we do. Our team plays a central role in this effort and is the primary driver to retain and develop our existing cus