Freshworks

Roles & ResponsibilitiesVision & Strategy: Define and drive the long-term design vision and strategy for integrated product portfolios.User advocacy: Champion a deep understanding of users to ensure products are not just functional but indispensable.Cross-functional alignment: Collabo

Roles & ResponsibilitiesVision & Strategy: Define and drive the long-term design vision and strategy for integrated product portfolios.User advocacy: Champion a deep understanding of users to ensure products are not just functional but indispensable.Cross-functional alignment: Collabo

The Freshworks People team shapes experiences that maximize the potential of our people. Based in San Mateo (HQ) this Senior Manager Employee Relations role is a key member of our global ER leadership team owning the employee relations agenda across the United States and Europe. You w

The Freshworks People team shapes experiences that maximize the potential of our people. Based in San Mateo (HQ) this Senior Manager Employee Relations role is a key member of our global ER leadership team owning the employee relations agenda across the United States and Europe. You w

The Freshworks People team shapes experiences that maximize the potential of our people. Based in San Mateo (HQ) this Senior Manager Employee Relations role is a key member of our global ER leadership team owning the employee relations agenda across the United States and Europe. You w

The Freshworks People team shapes experiences that maximize the potential of our people. Based in San Mateo (HQ) this Senior Manager Employee Relations role is a key member of our global ER leadership team owning the employee relations agenda across the United States and Europe. You w

Roles & ResponsibilitiesVision & Strategy: Define and drive the long-term design vision and strategy for integrated product portfolios.User advocacy: Champion a deep understanding of users to ensure products are not just functional but indispensable.Cross-functional alignment: Collabo

Roles & ResponsibilitiesVision & Strategy: Define and drive the long-term design vision and strategy for integrated product portfolios.User advocacy: Champion a deep understanding of users to ensure products are not just functional but indispensable.Cross-functional alignment: Collabo

We are looking for a Specialist - Marketing Operations to support our global Marketing and Sales teams by ensuring efficient lead management operational excellence and data integrity across our marketing technology stack.In this role you will manage lead routing campaign operations re

We are looking for a Specialist - Marketing Operations to support our global Marketing and Sales teams by ensuring efficient lead management operational excellence and data integrity across our marketing technology stack.In this role you will manage lead routing campaign operations re

Freshworks is looking for a strategic systems-minded leader to architect the future of our global Go-to-Market operating model.As Director GTM Systems Architecture youll sit at the intersection of business strategy process design data and technology. Your role is not simply to optimiz

Freshworks is looking for a strategic systems-minded leader to architect the future of our global Go-to-Market operating model.As Director GTM Systems Architecture youll sit at the intersection of business strategy process design data and technology. Your role is not simply to optimiz

As a Account Executive - Enterprise you will play a key role in driving growth and closing complex sales deals within your territory. Youll own and develop new strategic and enterprise accounts strengthen relationships with existing customers and use your SaaS expertise to connect wit

As a Account Executive - Enterprise you will play a key role in driving growth and closing complex sales deals within your territory. Youll own and develop new strategic and enterprise accounts strengthen relationships with existing customers and use your SaaS expertise to connect wit

As a Account Executive - Enterprise you will play a key role in driving growth and closing complex sales deals within your territory. Youll own and develop new strategic and enterprise accounts strengthen relationships with existing customers and use your SaaS expertise to connect wit

As a Account Executive - Enterprise you will play a key role in driving growth and closing complex sales deals within your territory. Youll own and develop new strategic and enterprise accounts strengthen relationships with existing customers and use your SaaS expertise to connect wit

As Community Manager you will be the primary owner of the Freshworks Community. You are responsible for the quality of the community experience from moderation and content to member engagement and programming. You will build a community that customers return to contribute to and valu

As Community Manager you will be the primary owner of the Freshworks Community. You are responsible for the quality of the community experience from moderation and content to member engagement and programming. You will build a community that customers return to contribute to and valu

Were looking for a hands-on Demand Generation Manager to join our growing Marketing team. This role is ideal for someone who enjoys building and optimizing digital campaigns that generate pipeline and revenuenot just managing programs. Youll own end-to-end execution across paid media

Were looking for a hands-on Demand Generation Manager to join our growing Marketing team. This role is ideal for someone who enjoys building and optimizing digital campaigns that generate pipeline and revenuenot just managing programs. Youll own end-to-end execution across paid media

As an Escalation Manager in Global Customer Service (GCS) you will own high-severity and executive-level escalations end-to-end serving as the single point of accountability for resolution communication and recovery.You will lead cross-functional situation rooms advocate for the custo

As an Escalation Manager in Global Customer Service (GCS) you will own high-severity and executive-level escalations end-to-end serving as the single point of accountability for resolution communication and recovery.You will lead cross-functional situation rooms advocate for the custo

As an Escalation Manager in Global Customer Service (GCS) you will own high-severity and executive-level escalations end-to-end serving as the single point of accountability for resolution communication and recovery.You will lead cross-functional situation rooms advocate for the custo

As an Escalation Manager in Global Customer Service (GCS) you will own high-severity and executive-level escalations end-to-end serving as the single point of accountability for resolution communication and recovery.You will lead cross-functional situation rooms advocate for the custo

Freshworks is seeking a Director of Internal Creative & Design Services to lead and scale our in-house creative team. This role owns the strategy operations and output of Freshworks internal creative function from brand campaigns to sales enablement events and digital experiences en

Freshworks is seeking a Director of Internal Creative & Design Services to lead and scale our in-house creative team. This role owns the strategy operations and output of Freshworks internal creative function from brand campaigns to sales enablement events and digital experiences en

Position Overview:Freshworks is looking for a highly creative and tech-savvy Learning Experience Designer to join our expanding Revenue Enablement this role youll contribute to the design and development of impactful measurable learning programs and resources that empower Freshworks

Position Overview:Freshworks is looking for a highly creative and tech-savvy Learning Experience Designer to join our expanding Revenue Enablement this role youll contribute to the design and development of impactful measurable learning programs and resources that empower Freshworks

Role OverviewAs a Staff Product Manager (IC4) on the IT Service Management (ITSM) product team you will serve as a principal individual contributor and domain expert driving the next era of enterprise service delivery. This role is designed for a strategic product leader who combines

Role OverviewAs a Staff Product Manager (IC4) on the IT Service Management (ITSM) product team you will serve as a principal individual contributor and domain expert driving the next era of enterprise service delivery. This role is designed for a strategic product leader who combines

Freshworks is looking for an experienced and driven Manager Services Sourcing to lead a team of sourcing category managers within our transforming procurement this role you will combine strong leadership skills with hands-on sourcing expertise. You will be responsible for overseeing

Freshworks is looking for an experienced and driven Manager Services Sourcing to lead a team of sourcing category managers within our transforming procurement this role you will combine strong leadership skills with hands-on sourcing expertise. You will be responsible for overseeing

Impact You Can CreateAs a Senior Staff Engineer you will serve as a core technical anchor driving the architectural evolution of Freshworks multi-tier SaaS this role you will:Scale Platform Capabilities: Architect and deliver resilient APIs microservices and web-layer platform featur

Impact You Can CreateAs a Senior Staff Engineer you will serve as a core technical anchor driving the architectural evolution of Freshworks multi-tier SaaS this role you will:Scale Platform Capabilities: Architect and deliver resilient APIs microservices and web-layer platform featur

The Manager HRIS is responsible for the administration support and continuous improvement of the organizations Workday platform. This role partners with HR Payroll Finance IT and business stakeholders to ensure Workday effectively supports business processes delivers accurate data and

The Manager HRIS is responsible for the administration support and continuous improvement of the organizations Workday platform. This role partners with HR Payroll Finance IT and business stakeholders to ensure Workday effectively supports business processes delivers accurate data and

Freshworks is looking for a Lead - Vendor Management to join and help transform the Procurement team. This person will be responsible for helping mature and develop a scalable vendor management process. The Vendor Management function supports supplier onboarding contract routing and t

Freshworks is looking for a Lead - Vendor Management to join and help transform the Procurement team. This person will be responsible for helping mature and develop a scalable vendor management process. The Vendor Management function supports supplier onboarding contract routing and t

Role OverviewIn todays fast-evolving business landscape operational excellence is the ultimate competitive advantage. As our Manager - Sales Operations you wont just manage standard CRM workflowsyou will be the strategic engine driving Go-To-Market (GTM) velocity and efficiency. This

Role OverviewIn todays fast-evolving business landscape operational excellence is the ultimate competitive advantage. As our Manager - Sales Operations you wont just manage standard CRM workflowsyou will be the strategic engine driving Go-To-Market (GTM) velocity and efficiency. This