Senior ServiceNow Developer

Job Description Summary

Job Description

This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month.

Please note: This role is not eligible for Work Visa sponsorship either currently or in the future.

What Youll Do

• Lead Development: Design code test implement and support ServiceNow applications and modulesprimarily in ITSM SAM Pro Service Portal and Integration Hub.

• Architect Solutions: Analyze complex business requirements and translate them into scalable high-quality technical solutions.

• Champion Change: Act as a change management leader helping teams adopt new processes and technologies with confidence and clarity.

• Agile Execution: Work within Agile frameworks to deliver iterative improvements and respond quickly to evolving business needs.

• Collaborate & Influence: Partner with stakeholders across IT and business units to ensure alignment transparency and successful delivery.

• Optimize & Innovate: Recommend new technologies and methodologies to improve performance reduce risk and enhance user experience.

• Creating and maintaining ServiceNow objects like tables business rules client scripts UI actions UI polices etc.

What You Bring

• Deep expertise inServiceNow development including ITSM ITOM SAM Pro Service Portal Integration Hub and Performance Analytics.

• Strong proficiency inJavaScriptand ServiceNow scripting.

• Experience withScoped ApplicationsFlow Designer andIntegration Hub.

• Proven success inREST API integrations LDAP Active Directory JDBC and orchestration.

• Hands-on experience withSmartsheetandSharePoint.

• Ability to work independently on complex problems and make sound recommendations based on data analysis.

• Agile mindset with experience working in iterative development environments.

• Hands-on experience designing and implementing automation workflows within the ServiceNow platform to streamline processes and improve operational efficiency.

Nice-to-Have Experience

• ServiceNow Certified System Administrator (CSA)or ITOM certifications.

• Additional ServiceNow certifications.

• Experience leading assurance reviews and post-implementation evaluations.

Why Youll Thrive Here

• A culture that valuesownership innovation and impact.

• Opportunities tobuild and leadtransformative solutions.

• A collaborative environment where your expertise drives real change.

• Support for continuous learning and professional growth.

Education

Work Experience

Certifications

Travel

Workstyle

The total compensation for this position includes base salary or wages and may include components such as additional compensation (cash or equity) discretionary bonuses or commissions. This position is eligible for a benefits package that may include medical dental and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation holidays and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered visit .

At Raymond James our associates use five guiding behaviors (Develop Collaborate Decide Deliver Improve) to deliver on the firms core values of client-first integrity independence and a conservative long-term view.

We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James as part of our people-first culture we honor value and respect the uniqueness experiences and backgrounds of all of our Associates. When associates bring their best authentic selves our organization clients and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.