Programming & Activities Coordinator

Welcome to The Indigo Road Hospitality Group (IRHG) where hospitality is more than a job; its a family a lifestyle and an exciting journey. We believe that by taking care of you youll best take care of our guests. Its addition to generous benefits and job openings across 30 locations we have internal growth opportunities for everyone who wants it. But most of all we have heart!

Founded in 2009 by Steve PalmerIRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry forever.

At Horseshoe Canyon Ranch we create immersive outdoor experiences rooted in adventure connection and genuine hospitality. As the Programming & Activities Coordinator youll oversee daily programming lead a team of guides and curate engaging experiences that bring guests together while showcasing the natural beauty of the Ranch. This role blends leadership guest engagement and operations to ensure every activity is safe seamless and unforgettable.

What we will ask of you:

• Lead train and support a team of Adventure Guides and activity staff fostering a culture of safety hospitality and teamwork.
• Plan coordinate and execute daily and weekly activity programmingand group events.
• Act as the primary point of contact for all guest activities ensuring a high level of engagement organization and satisfaction.
• Guide select trips and activities maintaining a visible leadership presence in the field.
• Ensure the highest safety standards are upheld across all experiences including staff training risk management and compliance with protocols.
• Oversee scheduling staffing and logistics for all activities adapting to weather guest needs and operational priorities.
• Maintain and inspect equipment trails and activity areas to ensure safety cleanliness and readiness.
• Collaborate with Ranch leadership to develop new programming special events and seasonal offerings that enhance the guest experience.
• Foster a welcoming and inclusive environment that encourages connection community and exploration among guests.
• Assist with property upkeep including trail maintenance groundskeeping and shared spaces as needed.
• Support guest communication by promoting activities answering questions and making personalized recommendations.
• Uphold company policies procedures and standards promoting a culture of excellence integrity and sustainability.

Requirements for Success:

• 2 years of experience in outdoor recreation hospitality or activity coordination with leadership experience preferred.
• Strong leadership and team development skills with the ability to motivate and guide others.
• Excellent interpersonal and communication skills; comfortable engaging with guests of all backgrounds.
• Experience in outdoor activities such as climbing hiking paddling or similar preferred.
• Wilderness First Aid CPR or other relevant certifications strongly preferred.
• Highly organized with the ability to manage schedules logistics and multiple priorities simultaneously.
• Passion for outdoor adventure guest experience and community-building.
• Availability to work flexible hours including weekends and holidays.
• Ability to stand hike and be active for extended periods in outdoor environments.
• Frequent lifting and carrying of equipment up to 50 lbs.
• Comfortable working in varying outdoor conditions including heat rain and cold.

Benefits:

• Competitive Pay: Competitive base pay health benefits and PTO benefits after 90 days for full-time employees.
• Health & Wellness: Comprehensive health insurance coverage including medical dental vision and more.
• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment along with Roth options.
• Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
• Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
• Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

The above job description is not an exhaustive list of all the duties and responsibilities of the position nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal state or local laws. This policy governs all aspects of employment including selection job assignment compensation promotion discipline termination and access to benefits and training.