Patient Care Coordinator

Are you an LVN who loves patient care but is ready to step away from traditional clinical settings and dive into the fast-paced world of health tech

Our client is a rapidly growing pre-Series A surgical navigation company that is completely redefining how self-insured employers manage healthcare spending. As the worlds first fully transparent medically led Centers of Excellence platform they partner with top-tier global medical providers to deliver massive cost savings on high-cost specialty care.

They are looking for a sharp tech-savvy Patient Care Coordinator (LVN) to join their tight-knit high-performing this role you wont just be managing careyoull be the first point of contact for patients guiding them through enrollment and utilizing cutting-edge AI tools to scale impact. If you have a healthy dose of business acumen thrive on direct feedback and genuinely get excited about technology this is your sandbox.

What You Will Be Doing

• Patient Engagement: Making 5075 outbound cold calls per week to actively engage and enroll eligible patients into their surgical benefits.

• Caseload Management: Guiding patients seamlessly through onboarding verifying eligibility and collecting necessary medical records.

• Care Coordination: Managing flawless handoffs between patients nurses providers and the internal operations team.

• AI & Process Innovation: Collaborating on AI scripting and workflow enhancements by sharing direct insights from your daily patient interactions.

• Executive Collaboration: Working directly alongside the executive leadership team to optimize operational improvements and drive key business metrics.

Key Requirements

• Licensure: Active LVN license (any statethis is a non-clinical care navigation role).

• Experience: 27 years of experience in remote healthcare care coordination patient engagement or case management.

• Startup Savvy: Prior experience within a healthcare startup or health tech environment demonstrating strong business acumen and a comfort level with direct candid feedback.

• Tech-Forward: Highly tech-savvy and genuinely excited about AI tools; you view rapidly evolving technology as an asset not a threat.

• Location & Schedule: Must be based in the SF/Bay Area (or willing to commute from as far as Sacramento) to spend 6 days per month in the San Francisco office. The remaining 70% of the time is remote work-from-home.

Compensation & Perks

• Base Salary: $90000 - $100000

• Competitive equity package

• Performance-based bonuses directly tied to key deliverables

• A lean collaborative culture where your voice impacts the product daily