IT Solution Lead

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for.

Position Summary

The Solution Lead is responsible for leading work within or across end-to-end solution lifecycle. They hold accountability for meeting business needs supporting business strategy and ensuring IT solutions have sound operation. They provide in-depth knowledge of the business needs business processes and corresponding solutions. They provide technical guidance in partnership with cross-organizational team members to ensure solutions align with architecture and IT strategy. They are a key contact to business customer and stakeholder groups for their respective domain helping ensure business needs and corresponding value and risk are well represented.

Essential Responsibilities

• Relationship Management: Partner with business areas customers and other stakeholders to understand business needs and opportunities. Represent business partners/stakeholders in input to strategic planning and investment prioritization. Establish and maintain collaborative partnership with internal partners. Provide coaching and direction to less experienced team members.
• Solution Delivery: Participate in Demand Management preparation lead and support delivery lifecycle activities and ensure solutions are designed for great user experience and operational performance. Facilitate delivery meetings and ceremonies. Lead analysis and design. Provide needed plans demos artifacts and procedural documentation.
• Operations Management: Ensure solutions are designed for stable operation. Review solution performance and continually assess health of systems and processes driving action to avoid service disruption and minimize impacts. Drive alignment with stakeholders on maintenance activities and schedules.
• Subject Matter Expertise: Stay abreast of industry and technology trends to continuously improve solution delivery practices and customer satisfaction.

Minimum Requirements

• Bachelors degree in Technology Science Business or related field or 4 years of experience equivalent to the position.

• Seven years of related functional experience.

• Experience with Project or Product delivery practices including SDLC Agile and Waterfall.

• Demonstrated ability to recommend innovative solutions to meet business needs.

• Ability to drive continuous improvement through lean and agile practices.

• Demonstrated in depth knowledge of end-to-end process and system capabilities as well as industry standards and emerging technologies and methods.

• Strong understand of technical functional and operational details of respective solutions.

• Strong problem solving and analytical skills.

• Demonstrated ability to build functional and technical subject matter expertise process and tools expertise and drive consistency in processes.

• In-depth knowledge or the ability to quickly attain expertise on core IT components within the respective domain.

• Excellent communication skills effective with varying organizational levels and skill set and able to translate between technical and non-technical concepts.

• Excellent Relationship Management and collaboration skills with a track record of working as one team cross-organizationally to drive innovation and business results.

Preferred Requirements

• Lead governance for capital projects by implementing tools standards and best practices; ensure active governance andmaintain a centralized approach to project delivery.
• Develop and maintain KPI dashboards across multiple project management portfolios; present key insights to stakeholdersto support data-driven decisions.
• Standardize and streamline project management practices and documentation to drive consistency and operationalefficiency across the Technology and Security Services organization.
• Serve as communications Lead for TSS PMO.

As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

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