Innovation Lead, Solution Portfolio Excellence

Your work days are brighter here.

Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.

About the Team

About the Role

As an Innovation Lead on the Solution Portfolio Excellence team you will manage the enablement foundation for New Offering Launches. You will lead the strategic intake for upcoming products to ensure they are curated correctly for downstream delivery. Your primary goal is to maintain the foundational Brain of our organization the knowledge layer that feeds our internal knowledge base and AI companions to deliver information at the point of need. This role requires a deep understanding of how to architect raw product materials into scalable AI-ready knowledge.

In this role you will be responsible for:

• Maintaining consistent alignment with upstream Product and Marketing lines of business to anticipate upcoming launches and strategy shifts

• Serving as the front door for content curation by partnering with subject matter experts to identify and organize the foundational materials of strategy

• Architecting expert knowledge into a standardized enablement Bill of Materials to ensure global consistency and scale

• Leading the AI readiness strategy for launch content by ensuring all assets are structured for AI companions to retrieve sources and deliver responses with accurate links

• Executing regular prompt testing against AI companions using both common and complex questions to measure the quality and confidence of AI output

• Using prompt testing data to inform content enhancements and address gaps in the foundational knowledge base

• Identifying when business shifts require deeper learning and shepherding those needs through the enablement supply chain to the Architecture and Innovation team

About You

Basic Qualifications

• 7 years of experience in enablement content strategy knowledge management or a related field with a focus on aligning business strategy with operational execution

• Experience managing structured content libraries and establishing clear governance standards within a content management system

• Deep understanding of the end-to-end software customer lifecycle from initial discovery through long-term adoption

Other Qualifications

• Strategic Thinking: Demonstrated ability to anticipate organizational shifts and translate upstream product and marketing strategies into scalable enablement plans identifying opportunities and developing long-term approaches that create meaningful impact for field-facing teams

• Cross-Functional Collaboration: Experienced in partnering with product and marketing leadership to drive results with the ability to understand team dynamics communicate effectively across functions and leverage diverse perspectives to deliver consistent high-quality outcomes

• Content Strategy: Skilled in the planning development and management of informational content including understanding audience needs organizing materials for consistency and scale and measuring the effectiveness of content initiatives to drive engagement and business growth

• Bias for Action: Comfortable making quick decisions and taking immediate steps even with incomplete information with the ability to assess risks and outcomes accurately to accelerate timelines and foster a proactive dynamic work culture

• Proficiency in Google Workspace including advanced use of Sheets and Slides for data visualization and reporting

• Familiarity with AI-powered enablement and adoption-focused frameworks including the ability to build and maintain an AI prompt library

• Familiarity with Workday products and solutions

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including but not limited to geography experience skills job duties and business need among other things. For more information regarding Workdays comprehensive benefits please click here.

Additional Considerations:

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

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