Customer Support Representative
Lubbock, TX - USA
Job Summary
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Answer incoming customer and outside sales calls in a professional and timely manner.
- Communicate daily with customers through phone email and other business correspondence.
- Accept customer payments and assist with preparing daily deposit reports.
- Coordinate with internal departments including credit billing shipping purchasing and outside sales to ensure smooth operations and customer satisfaction.
- Assist customers with product information account inquiries and general account support.
- Maintain organized customer records and documentation.
- Support additional office and customer service functions as needed.
- High school diploma or GED equivalent required.
- Customer service or inside sales experience preferred.
- Experience handling high call volumes in a fast-paced environment preferred.
- Proficiency with Microsoft Office email and Windows-based computer systems.
- Strong communication organizational and interpersonal skills.
- Ability to multitask and manage priorities effectively.
- Strong problem-solving and conflict resolution skills.
- Ability to work independently and as part of a team.
- Full-time hourly position
- Monday through Friday
- Occasional evenings and weekends may be required as business needs arise
- Medical insurance
- Paid time off (PTO)
- Dental insurance
- Holiday pay
- Life insurance
- 401k plan with company match
- Disability insurance
- Employee discounts
Required Experience:
Unclear Seniority
About Company
Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Free uniforms Health insurance Paid time off Vision insurance C&L Supply, Inc. Warehouse Manager LOCATION: Harahan, LA COMPANY: Started in 1954, C&L Supply, Inc. is a family-owned distribution company that serves in ... View more