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Call Center Representative
Job Location:
Monthly Salary:
Experience Required:
Posted:
13 August 2026 (9 hours ago)
Posted:
Application Deadline:
10 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Harley Exteriors has served homeowners across Western Washington for over 24
years providing high-quality windows doors and gutter protection solutions. Were
growing our call center and looking for driven representatives to help convert inbound
interest into qualified in-home appointments.
As an Inside Sales / Call Center Representative youll be the voice of Harley Exteriors
speaking with homeowners who have already expressed interest in our services. Your
focus is to build rapport qualify the opportunity and schedule appointments for our
Sales Representatives.
What Youll Do
- Make outbound calls to homeowners through warm leads no cold prospecting
- from scratch
- Answer inbound calls and provide excellent customer service
- Educate prospects on Harleys window door and gutter protection solutions in a
- brief conversational format
- Qualify interested homeowners and schedule appointments for our Sales
- Representatives
- Meet and exceed daily and weekly KPIs dials per day appointments set
- demos issued and quality scores
- Overcome objections and maintain a positive high-energy presence on the
- phone
Whats In It for You
- $22/hr base performance bonuses top performers earning $25/hr$35/hr
- equivalent with incentives
- Bi-weekly and monthly bonus structure based on demos and revenue
- Additional SPIFF opportunities and cash competitions
- Full Benefits Package Medical Dental Vision 401k with 3% match and PTO
- Paid training and hands-on mentorship from experienced call center leaders
- Growth opportunities advance to Senior Setter Team Lead Call Center
- Supportive competitive team culture built on accountability and recognition
What It Takes to Succeed
- Strong communication skills clear confident and upbeat on the phone
- Resilient and positive attitude comfortable with high call volume and handling
- rejection
- Sales mindset ability to build rapport qualify and set quality appointments
- Basic computer literacy comfortable navigating CRMs dialing systems and
- spreadsheets
- Ability to adapt and thrive in a fast-paced call center environment
- Ability to submit to and pass a background check
- Outbound call center or sales experience preferred (retail or home improvement
- a plus)
Schedule
- Flexible full-time schedules available:
- 4x10 or 5x8 shift options
- Hours of operation:
- Monday Thursday: 8:00 AM 8:00 PM
- Friday: 8:00 AM 7:00 PM
- Saturday: 8:00 AM 4:30 PM
- Must be available to work at least one weekend day per week
Who Is ScaleHouse Talent
We are the specialized recruiting engine behind the fastest-growing home remodeling companies in America. We are their growth partner focused on one thing: High-Performance Alignment. Our clients hire us to find the industrys top producersfrom high-ticket sales to elite installation crews. We work exclusively with brands that offer stability growth and top-tier compensation. When you interview with ScaleHouse you arent just applying for a job; you are being fast-tracked to the decision-makers at the leading organizations in the home services sector.
