Contact Center Jobs in USA

Customer Service Representative Top 3 Skills High-volume inbound call center experience with strong order management skills CRM proficiency - Salesforce case management or a comparable platform Accurate fast-paced order entry with strong attention to detail across multiple systems Shift Monday...

Job Title: HR/Benefits Specialist - Hybrid Duration (Contract): 12 Months Client Location: Denver CO Location Preference: Hybrid Job Description: As an HR/Benefits Specialist you will focus on providing support for the leave of absence accommodations and disability plans and programs that are man...

HealthBay is a leading healthcare provider in the region dedicated to providing high-quality medical services to our patients. We are currently seeking a Contact Center Operations Manager to join our team and oversee the operations of our busy contact center. As the Contact Center Operations Manager...

Position: Python Technical Lead - DevOps Location: Phoenix AZ***HYBRID*** Duration: 1 Year Job Description: 4 years of commercial software development experience. Proficient in developing and hosting solutions using Java and Python on cloud platforms preferably GCP. Design and implement...

Job Details Must have Tech Good to have Tech GCP; CI/CD; Maven; Jenkins; Git (GitHub GitLab Bit Bucket SVN); SQL; RDBMS; Java; API; AWS 1.8 years of commercial software development experience. in developing and hosting solutions using Java Python in cloud platforms preferably GCP...

Trupanion is seeking a dedicated and customer-focused Partner Support Coordinator to join our Partner Support this role you will provide real-time multi-channel support to our key partners veterinary hospitals breeders shelters Territory Partners (our field sales representatives) State Farm and pa...

Thank you for considering a career at Roper St. Francis Healthcare!Scheduled Weekly Hours:40Work Shift:Days/Afternoons (United States of America)Job Summary:An individual who is responsible for maintaining accurate on-call scheduling for all RSFPP physicians serve as primary point of contact for RSF...

This position is part of the Applied AI Solutions (AAIS) Organization. Specialists own the end-to-end go-to-market strategy for their respective technology domains providing the business and technical expertise to help our customers succeed. Partner teams own the strategy recruiting development and...

Meet SienaSiena is the Agent of Record for consumer brands. One agent that owns the entire customer journey running on a shared intelligence layer no point tool can replicate.Consumer brands run ten or more disconnected tools to manage their customers. We collapse that stack into a single agent. It...

Hi Greetings from Conch Technologies Position: Contact Center Engineer ( AI/ML ) Location: Phoenix AZ Charlotte NC and Sunrise FL (On-site 5 days a week ) Duration: 12 Months Contract Required Skills We are seeking experienced Software Engineers with strong expertise in Pyth...

Hi Greetings from Conch Technologies Position: AI/ML NLP Engineer Location: Phoenix AZ Charlotte NC and Sunrise FL ( Onsite 5 days a week ) Duration: 12 Months Contract Required Skills We are seeking experienced Software Engineers with strong expertise in Python or Java devel...

UCCE Tier-2 Engineer RTP NC(Onsite) Fulltime Job Description Must Have Technical/Functional Skills: A UCCE Tier 2 Engineer is responsible for the advanced support troubleshooting configuration and maintenance of Cisco Unified Contact Center Enterprise solutions. This role involves working with co...

Hi Greetings from Conch Technologies Position: Software Engineer Conversational AI Location: Phoenix AZ Charlotte NC and Sunrise FL ( Onsite 5 days a week ) Duration: 12 Months Contract Required Skills We are seeking experienced Software Engineers with strong expertise in...

Hi Greetings from Conch Technologies Position: Avaya Engineer ( AI/ML ) Location: Phoenix AZ Charlotte NC and Sunrise FL ( Onsite 5 days a week ) Duration: 12 Months Contract Required Skills We are seeking experienced Software Engineers with strong expertise in Python or Jav...

Hi Greetings from Conch Technologies Position: NLP ( AI/ML ) Engineer Location: Phoenix AZ Charlotte NC and Sunrise FL (On-site 5 days a week ) Duration: 12 Months Contract Required Skills We are seeking experienced Software Engineers with strong expertise in Python or Java...

Job Summary: 1. 8 years of commercial software development experience. in developing and hosting solutions using Java Python in cloud platforms preferably GCP. and implement scalable CCaaS and IVA solutions leveraging leading Cloud and enterprise conversational AI / customer service solutions i...

Role: Product Owner/Product Manager Location: Atlanta GA (Hybrid from Day 1) Duration: 12 Months Job Description: Product Owner / Product Manager Conversational AI (Voice) for Healthcare Payer Call Center Virtual Assistants Role Summary We are seeking a Product Owner / Product Manager to lead...

We are looking for an experienced Genesys Cloud Architect to lead the design architecture and evolution of cloud-based contact center this role you will be responsible for defining the technical vision designing scalable and resilient architectures and ensuring alignment with business objectives an...

The Owner Engagement Marketing Director is responsible for leading the strategic development execution and optimization of Owner Engagement marketing initiatives. This role sets the marketing vision oversees multichannel campaign strategy directs content development and guides performance analysis t...

*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.**To ensure full consideration for a staff position please attach a resume to your application so we can ga...