Account Administrator

Job Location:

Manila - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview

We are seeking a detail-oriented and client-focused Account Administrator to join our support team. This role is responsible for managing invoice processing handling specialized client services and supporting back-end operations. The ideal candidate is proactive organized and comfortable working with internal systems and client-facing tasks.

Responsibilities

Process and manage client invoices accurately and in a timely manner.
Respond to client inquiries related to processing and billing.
Handle unit uploads and ensure data accuracy across systems.
Provide white-glove service to high-value clients ensuring exceptional support and responsiveness.
Collaborate with internal teams to resolve issues and improve service delivery.
Maintain and update records using internal applications and tools.

Qualifications

Tools & Systems:

Internal Applications (proprietary systems)
Microsoft Office Suite (Excel Outlook Word)
Salesforce (preferred)

Qualifications:

Proven experience in administrative support billing or customer service roles.
Proficiency in Microsoft Office applications.
Experience with Salesforce or similar CRM platforms is a plus.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal abilities.
Ability to manage multiple tasks and prioritize effectively.

Preferred Attributes:

Experience working with white-glove or high-touch clients.
Familiarity with invoice processing workflows.
Ability to work independently and as part of a team.

Required Experience:

Unclear Seniority

OverviewWe are seeking a detail-oriented and client-focused Account Administrator to join our support team. This role is responsible for managing invoice processing handling specialized client services and supporting back-end operations. The ideal candidate is proactive organized and comfortable wor...