Lofty

What Youll OwnBackend development for internal platforms APIs middleware services and operational toolsInvestigation and resolution of backend escalations and production issuesSupporting middleware event processing and system integrationsContributing to reporting/data-related backend

What Youll OwnBackend development for internal platforms APIs middleware services and operational toolsInvestigation and resolution of backend escalations and production issuesSupporting middleware event processing and system integrationsContributing to reporting/data-related backend

Full-timeDescriptionRole OverviewProvide technical and customer support to users of the Lofty platform through email chat and inbound calls. Your role is to resolve issues efficiently guide users on platform usage manage escalations through JIRA and ensure clients receive timely updat

Full-timeDescriptionRole OverviewProvide technical and customer support to users of the Lofty platform through email chat and inbound calls. Your role is to resolve issues efficiently guide users on platform usage manage escalations through JIRA and ensure clients receive timely updat

Job SummaryThe Billing & Collections Specialist is responsible for ensuring accurate timely and complete execution of billing payment processing and collections activities. The role plays a critical part in maintaining cash flow stability preventing backlog risk and supporting busines

Job SummaryThe Billing & Collections Specialist is responsible for ensuring accurate timely and complete execution of billing payment processing and collections activities. The role plays a critical part in maintaining cash flow stability preventing backlog risk and supporting busines

Full-timeDescriptionRole OverviewProvide technical and customer support to users of the Lofty platform through email chat and inbound calls. Your role is to resolve issues efficiently guide users on platform usage manage escalations through JIRA and ensure clients receive timely updat

Full-timeDescriptionRole OverviewProvide technical and customer support to users of the Lofty platform through email chat and inbound calls. Your role is to resolve issues efficiently guide users on platform usage manage escalations through JIRA and ensure clients receive timely updat

Full-timeDescriptionTHE ROLEWere hiring a client-facing Web Optimization Developer to help Lofty clients turn template-based websites into high-performing hyperlocal lead-generation tools.You will work directly with real estate agents teams and brokerages. Youll lead website conversat

Full-timeDescriptionTHE ROLEWere hiring a client-facing Web Optimization Developer to help Lofty clients turn template-based websites into high-performing hyperlocal lead-generation tools.You will work directly with real estate agents teams and brokerages. Youll lead website conversat

Full-timeDescriptionTHE ROLEWere hiring a client-facing Web Optimization Developer to help Lofty clients turn template-based websites into high-performing hyperlocal lead-generation tools.You will work directly with real estate agents teams and brokerages. Youll lead website conversat

Full-timeDescriptionTHE ROLEWere hiring a client-facing Web Optimization Developer to help Lofty clients turn template-based websites into high-performing hyperlocal lead-generation tools.You will work directly with real estate agents teams and brokerages. Youll lead website conversat

Were hiring Digital Service Delivery Manager to own the throughput of our client delivery engine both website design and SEO projects for our US clients.This is a delivery role not a strategy role. You wont be designing websites in Figma or writing the SEO playbook from scratch we

Were hiring Digital Service Delivery Manager to own the throughput of our client delivery engine both website design and SEO projects for our US clients.This is a delivery role not a strategy role. You wont be designing websites in Figma or writing the SEO playbook from scratch we

Were hiring Digital Service Delivery Manager to own the throughput of our client delivery engine both website design and SEO projects for our US clients.This is a delivery role not a strategy role. You wont be designing websites in Figma or writing the SEO playbook from scratch we

Were hiring Digital Service Delivery Manager to own the throughput of our client delivery engine both website design and SEO projects for our US clients.This is a delivery role not a strategy role. You wont be designing websites in Figma or writing the SEO playbook from scratch we

Position OverviewWe are seeking a proactive and customer-focused Technical Support Engineer to provide exceptional technical assistance to clients and internal teams. The ideal candidate will troubleshoot software and system-related issues ensure timely resolution of support tickets a

Position OverviewWe are seeking a proactive and customer-focused Technical Support Engineer to provide exceptional technical assistance to clients and internal teams. The ideal candidate will troubleshoot software and system-related issues ensure timely resolution of support tickets a

About the RoleWere looking for a Sales Trainer to support the growth and performance of our Sales team at Lofty. This role is responsible for onboarding coaching and continuously improving the effectiveness of client-facing team members through structured training call reviews and per

About the RoleWere looking for a Sales Trainer to support the growth and performance of our Sales team at Lofty. This role is responsible for onboarding coaching and continuously improving the effectiveness of client-facing team members through structured training call reviews and per

About the RoleAs a Retention Specialist youll be on the front lines of protecting Loftys revenue and deepening client relationships. Youll work directly with customers who are considering canceling or downgrading their accounts guiding them through a discovery process to uncover unmet

About the RoleAs a Retention Specialist youll be on the front lines of protecting Loftys revenue and deepening client relationships. Youll work directly with customers who are considering canceling or downgrading their accounts guiding them through a discovery process to uncover unmet

Role OverviewThe Customer Success Manager / CSM Agent is responsible for helping customers succeed stay engaged and grow their business with Lofty. This role focuses on building customer relationships driving product adoption supporting renewals and identifying upsell or cross-sell op

Role OverviewThe Customer Success Manager / CSM Agent is responsible for helping customers succeed stay engaged and grow their business with Lofty. This role focuses on building customer relationships driving product adoption supporting renewals and identifying upsell or cross-sell op

Role OverviewProvide technical and customer support to users of the Lofty platform through email chat and inbound calls. Your role is to resolve issues efficiently guide users on platform usage manage escalations through JIRA and ensure clients receive timely updates until resolution.

Role OverviewProvide technical and customer support to users of the Lofty platform through email chat and inbound calls. Your role is to resolve issues efficiently guide users on platform usage manage escalations through JIRA and ensure clients receive timely updates until resolution.