Lofty

Full-timeDescriptionRole OverviewLofty is shifting its recovery model from a legacy one-month exit fee to recovering the full remaining contract value from churned customers. This change increases the total amount under collection by roughly 5x to 6x with churned-customer contract val

Full-timeDescriptionRole OverviewLofty is shifting its recovery model from a legacy one-month exit fee to recovering the full remaining contract value from churned customers. This change increases the total amount under collection by roughly 5x to 6x with churned-customer contract val

Full-timeDescriptionKey ResponsibilitiesRespond to customer inquiries and complaints promptly and professionallyProvide detailed information about products services features specifications and pricingProcess transactions including orders returns and exchanges ensuring accuracyTroubles

Full-timeDescriptionKey ResponsibilitiesRespond to customer inquiries and complaints promptly and professionallyProvide detailed information about products services features specifications and pricingProcess transactions including orders returns and exchanges ensuring accuracyTroubles

Full-timeDescriptionKey ResponsibilitiesRespond to customer inquiries and complaints promptly and professionallyProvide detailed information about products services features specifications and pricingProcess transactions including orders returns and exchanges ensuring accuracyTroubles

Full-timeDescriptionKey ResponsibilitiesRespond to customer inquiries and complaints promptly and professionallyProvide detailed information about products services features specifications and pricingProcess transactions including orders returns and exchanges ensuring accuracyTroubles

Key Responsibilities:Immediate Client Outreach & Configuration GatheringInformation Management & OrganizationSupport Ticket Management & MonitoringTeam Support & CoordinationRequirementsQualifications Experience in client-facing roles preferably in SaaS real estate technology or a sim

Key Responsibilities:Immediate Client Outreach & Configuration GatheringInformation Management & OrganizationSupport Ticket Management & MonitoringTeam Support & CoordinationRequirementsQualifications Experience in client-facing roles preferably in SaaS real estate technology or a sim

Full-timeDescriptionWe are on the lookout for an Account Executive to join our growing team!Who are weLofty is a high-growth global SaaS company serving the residential real estate market. Powered by Agentic AI our solutions address the daily pain points faced by real estate agents te

Full-timeDescriptionWe are on the lookout for an Account Executive to join our growing team!Who are weLofty is a high-growth global SaaS company serving the residential real estate market. Powered by Agentic AI our solutions address the daily pain points faced by real estate agents te

What Youll OwnBackend development for internal platforms APIs middleware services and operational toolsInvestigation and resolution of backend escalations and production issuesSupporting middleware event processing and system integrationsContributing to reporting/data-related backend

What Youll OwnBackend development for internal platforms APIs middleware services and operational toolsInvestigation and resolution of backend escalations and production issuesSupporting middleware event processing and system integrationsContributing to reporting/data-related backend

Full-timeDescriptionRole OverviewProvide technical and customer support to users of the Lofty platform through email chat and inbound calls. Your role is to resolve issues efficiently guide users on platform usage manage escalations through JIRA and ensure clients receive timely updat

Full-timeDescriptionRole OverviewProvide technical and customer support to users of the Lofty platform through email chat and inbound calls. Your role is to resolve issues efficiently guide users on platform usage manage escalations through JIRA and ensure clients receive timely updat

Job SummaryThe Billing & Collections Specialist is responsible for ensuring accurate timely and complete execution of billing payment processing and collections activities. The role plays a critical part in maintaining cash flow stability preventing backlog risk and supporting busines

Job SummaryThe Billing & Collections Specialist is responsible for ensuring accurate timely and complete execution of billing payment processing and collections activities. The role plays a critical part in maintaining cash flow stability preventing backlog risk and supporting busines

Full-timeDescriptionRole OverviewProvide technical and customer support to users of the Lofty platform through email chat and inbound calls. Your role is to resolve issues efficiently guide users on platform usage manage escalations through JIRA and ensure clients receive timely updat

Full-timeDescriptionRole OverviewProvide technical and customer support to users of the Lofty platform through email chat and inbound calls. Your role is to resolve issues efficiently guide users on platform usage manage escalations through JIRA and ensure clients receive timely updat

Full-timeDescriptionTHE ROLEWere hiring a client-facing Web Optimization Developer to help Lofty clients turn template-based websites into high-performing hyperlocal lead-generation tools.You will work directly with real estate agents teams and brokerages. Youll lead website conversat

Full-timeDescriptionTHE ROLEWere hiring a client-facing Web Optimization Developer to help Lofty clients turn template-based websites into high-performing hyperlocal lead-generation tools.You will work directly with real estate agents teams and brokerages. Youll lead website conversat

Full-timeDescriptionTHE ROLEWere hiring a client-facing Web Optimization Developer to help Lofty clients turn template-based websites into high-performing hyperlocal lead-generation tools.You will work directly with real estate agents teams and brokerages. Youll lead website conversat

Full-timeDescriptionTHE ROLEWere hiring a client-facing Web Optimization Developer to help Lofty clients turn template-based websites into high-performing hyperlocal lead-generation tools.You will work directly with real estate agents teams and brokerages. Youll lead website conversat

Were hiring Digital Service Delivery Manager to own the throughput of our client delivery engine both website design and SEO projects for our US clients.This is a delivery role not a strategy role. You wont be designing websites in Figma or writing the SEO playbook from scratch we

Were hiring Digital Service Delivery Manager to own the throughput of our client delivery engine both website design and SEO projects for our US clients.This is a delivery role not a strategy role. You wont be designing websites in Figma or writing the SEO playbook from scratch we

Were hiring Digital Service Delivery Manager to own the throughput of our client delivery engine both website design and SEO projects for our US clients.This is a delivery role not a strategy role. You wont be designing websites in Figma or writing the SEO playbook from scratch we

Were hiring Digital Service Delivery Manager to own the throughput of our client delivery engine both website design and SEO projects for our US clients.This is a delivery role not a strategy role. You wont be designing websites in Figma or writing the SEO playbook from scratch we