Lofty

Full-timeDescriptionRole OverviewLofty is shifting its recovery model from a legacy one-month exit fee to recovering the full remaining contract value from churned customers. This change increases the total amount under collection by roughly 5x to 6x with churned-customer contract val

Full-timeDescriptionRole OverviewLofty is shifting its recovery model from a legacy one-month exit fee to recovering the full remaining contract value from churned customers. This change increases the total amount under collection by roughly 5x to 6x with churned-customer contract val

Full-timeDescriptionKey ResponsibilitiesRespond to customer inquiries and complaints promptly and professionallyProvide detailed information about products services features specifications and pricingProcess transactions including orders returns and exchanges ensuring accuracyTroubles

Full-timeDescriptionKey ResponsibilitiesRespond to customer inquiries and complaints promptly and professionallyProvide detailed information about products services features specifications and pricingProcess transactions including orders returns and exchanges ensuring accuracyTroubles

Full-timeDescriptionKey ResponsibilitiesRespond to customer inquiries and complaints promptly and professionallyProvide detailed information about products services features specifications and pricingProcess transactions including orders returns and exchanges ensuring accuracyTroubles

Full-timeDescriptionKey ResponsibilitiesRespond to customer inquiries and complaints promptly and professionallyProvide detailed information about products services features specifications and pricingProcess transactions including orders returns and exchanges ensuring accuracyTroubles

Key Responsibilities:Immediate Client Outreach & Configuration GatheringInformation Management & OrganizationSupport Ticket Management & MonitoringTeam Support & CoordinationRequirementsQualifications Experience in client-facing roles preferably in SaaS real estate technology or a sim

Key Responsibilities:Immediate Client Outreach & Configuration GatheringInformation Management & OrganizationSupport Ticket Management & MonitoringTeam Support & CoordinationRequirementsQualifications Experience in client-facing roles preferably in SaaS real estate technology or a sim