Senior Consultant Cybersecurity

Role Designation: Senior Consultant - CyberSecurity
Role Overview
We are seeking aNetwork Security Engineer to join our Prisma Access operations team.
This role is responsible for Day 1 / Day 2 operations of a single-tenant Palo Alto Prisma Access environment managed via Panorama for Japanese enterprise customers.
The position is customer-facing and on-site requiring not only technical skills but also a professional level of education communication capability and operational discipline.
This role is ideal for early-career engineers who have strong networking fundamentals and wish to build specialization in cloud-delivered security ZTNA and Palo Alto Networks platforms.

• Monitor and maintain a single-tenant Prisma Access deployment using Panorama and Prisma Access portals
• Manage GlobalProtect configurations user onboarding authentication issues and agent connectivity
• Implement standard security policy changes URL filtering updates App-ID tuning and rule management
• Perform basic troubleshooting of tunnels portals gateways configuration sync and service health

• Triage and resolve incidents through ServiceNow aligned with defined SLAs and ITIL processes
• Analyze security traffic and tunnel logs via Cortex Data Lake and Panorama Logging Service
• Independently handle P3 / P4 incidents and support senior engineers on P1 / P2 issues
• Clearly communicate incident status impact and resolution to stakeholders

• Execute security policy changes address objects and rule updates under strict MOP / Change Management controls
• Support planned maintenance windows content/antivirus updates and minor platform upgrades
• Ensure proper documentation rollback planning validation steps and post-change reporting

• Monitor Prisma Access gateway and portal health license consumption bandwidth usage and capacity metrics
• Generate operational and security reports using Cortex Data Lake and Splunk
• Conduct daily health checks and provide clear shift handover documentation

• Maintain and update SOPs runbooks knowledge articles and incident records
• Keep accurate configuration records and audit artifacts for compliance and customer reviews
• Adhere strictly to internal security governance and ITIL-aligned operational processes

• 24 years of experience in network security or infrastructure operations
  NOC / SOC / Infra Ops

• TCP/IP subnetting routing fundamentals DNS DHCP
• NAT VPN fundamentals SSL/TLS concepts
• Firewall policy logic and rule evaluation order

• Palo Alto Panorama basicsdevice groups templates
• GlobalProtect user connectivity and troubleshooting workflows
• Prisma Access architecturetenant portal gateway concepts
• Experience using ServiceNow for incident and change management
• Basic experience with Cortex Data Lake queries and Splunk searches

• Ability to logically isolate issues across network authentication policy and client layers
• Fact-based log analysis rather than assumption-driven troubleshooting
• Ability to escalate with clear reproduction conditions and findings

• Basic Linux knowledge (log concepts basic command familiarity)
• Basic Windows knowledge related to certificates proxies and endpoint connectivity

• Clear and polite Japanese business communication (email chat meetings)
• Ability to explain incidents changes and limitations in a structured manner
  Conclusion Impact Action Next Steps
• Strong sense of operational responsibility and risk awareness
• Calm professional behavior during incidents and service disruptions
• Ability to maintain accurate records and explain past actions when required

• Japanese: Native-level proficiency
  Customer communication documentation meetings
• English: Business-level proficiency
  Global team collaboration vendor communication documentation

• Palo Alto Networks: PCCSA PCNSA
• Security / Governance: CISSP CISM CISA
• ITIL Foundation

• Knowledge of authentication protocols (SAML LDAP RADIUS)
• Cloud fundamentals (Azure / AWS basics)
• Basic scripting (Python / PowerShell) for operational efficiency
• Exposure to traffic analysis tools packet captures or firewall audits

In addition to compensation aligned with your role youll have access to a wide range of benefits that support your health career growth and overall well-being (JAPAN)

• Term Life Insurance
• Referral Bonus Programs
• YearEnd Tax Support
• Paid annual leave and bereavement Leave and Statutory Holidays
• Short Working Hours for employees with caregiving responsibilities.
• Statutory Social Insurance: Welfare Pension Unemployment Insurance Health Insurance Nursing Care Insurance and Workers Compensation Insurance
• Health & Wellbeing support: Annual Health Checks with partial cost reimbursement Stress Checks & Industrial Physician support
• Employee Engagement and Wellbeing: Employee Events Wellbeing Programs Reward & Recognition
• Workplace Amenities: Onsite amenities include complimentary beverages.