ServiceNow CSD Developer

Company : WillWare Technologies
Experience : 3 Years
Location : Chennai Bangalore Hyderabad Pune Noida

Role Summary

The ServiceNow CSD Developer is responsible for designing implementing and supporting Client Software Distribution (CSD / CSD 2.0) capabilities on the ServiceNow platform. This role focuses on automating end-to-end software deployment and removal across Windows macOS and Linux endpoints. You will integrate ServiceNow with endpoint management tools (MECM/SCCM Intune Jamf Tanium) to enable license-aware catalog-driven software automation ensuring reliable deployment monitoring troubleshooting and automated reclamation workflows.

Required Skills and Experience

• ServiceNow Development Expertise: 3-5 years of hands-on ServiceNow development experience with strong proficiency in JavaScript/GlideScript Business Rules Script Includes Flow Designer Orchestration IntegrationHub and Catalog/Request workflows.

• CSD Experience: Demonstrated hands-on implementation of Client Software Distribution (CSD or CSD 2.0) including package creation scheduling agent management workflow integration and troubleshooting deployment failures.

• Integration Skills: Proven ability to integrate ServiceNow with external systems via REST/SOAP APIs MID Server and IntegrationHub spokesespecially MECM/SCCM Intune Jamf or equivalent endpoint management tools.

• Endpoint Management Knowledge: Familiarity with the backend of deployment tools (e.g. SCCM Collections Intune App Packaging Jamf policies device targeting and deployment mechanisms).

• Scripting Skills: Advanced JavaScript/GlideScript skills and familiarity with PowerShell or Bash for deployment scripts and automation.

• Platform Architecture: Familiarity with ServiceNow platform architecture and related applications: ITSM CMDB/CSDM Service Catalog and their relationships with CSD and deployment data.

• Problem-Solving Skills: Strong analytical and troubleshooting skills with the ability to debug deployment failures at scale and implement automated remediation logic.

• Collaboration & Communication: Good communication and collaboration skills for working with endpoint management desktop engineering ITSM security and IT operations teams.

Required Skills:

ServiceNowCSD