Senior Technical Program Manager

Key Responsibilities

• Manage cross-functional technical programs from inception to delivery including cloud migrations infrastructure scaling and tool chain consolidation.

• Partner with Engineering Leads and Product Management to define the infrastructure/Platform roadmap prioritize backlog items and align them with overall business goals.

• Proactively identify technical dependencies bottlenecks and risks. Formulate mitigation plans to ensure on-time delivery.

• Drive the adoption of DevOps best practices continuous integration/continuous deployment (CI/CD) and Infrastructure as Code (IaC).

• Oversee initiatives focused on system availability latency performance efficiency and capacity management (SRE principles).

• Ensure all infrastructure initiatives adhere to strict security compliance and governance standards (e.g. SOC2 ISO 27001).

• Translate complex technical infrastructure concepts into clear actionable business impacts for non-technical stakeholders.

• Provide transparent data-driven status updates metrics and dashboards to leadership regarding infrastructure health and project milestones.

• Define program objectives scope and success criteria in collaboration with stakeholders and technical teams.

• Develop and manage detailed program plans schedules and resource allocations to ensure timely delivery of milestones.

• Facilitate effective communication across teams proactively identifying and resolving risks roadblocks and dependencies.

• Drive continuous improvement by analyzing lessons learned and implementing best practices in program management.

• Manage budgets contracts and vendor relationships as required for program success.

• Administer and optimize program workflows using Jira including configuring boards managing backlogs and generating actionable reports for leadership.

• Oversee the end-to-end release management process coordinating release schedules ensuring successful deployments and managing communications with stakeholders before during and after releases.

Qualifications:

• Bachelors degree in Computer Science Engineering Information Technology or a related field (Masters preferred).

• 5 years of experience as a TPM Engineering Manager or Scrum Master with at least 3 years specifically focused on Infrastructure DevOps or Cloud-native environments..

• Strong understanding of software development lifecycles agile methodologies and technical architectures.

• Deep understanding of major cloud platforms (AWS GCP or Azure) and architecture principles.

• Strong foundational knowledge of containerization (Kubernetes Docker) Infrastructure as Code (Terraform Ansible) and CI/CD pipelines (Jenkins GitHub Actions GitLab).

• Experience with cloud cost optimization and budget management.

• Exceptional organizational analytical and problem-solving skills.

• Proven ability to lead cross-functional teams and influence without direct authority.

• Excellent written and verbal communication skills.