Release & Defect Process Coordinator

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

Could you be the full-time Release & Defect Process Coordinator in Bangalore were looking for

Your future role

Take on a new challenge and apply your expertise in release and defect management in a dynamic and innovative environment. Youll work alongside collaborative detail-oriented and supportive teammates.

Youll play a critical role in ensuring the seamless execution of releases and effective defect management across multiple streams. Day-to-day youll work closely with teams across the business (such as QA Development Business and Change Management teams) lead defect triage sessions and coordinate software releases among other responsibilities.

Youll specifically take care of overseeing the defect lifecycle and ensuring release readiness but also drive process adoption and compliance across cross-functional teams.

Well look to you for:

• Overseeing and managing the complete defect lifecycle from identification to closure.

• Collaborating with teams to drive defect triage sessions and ensure timely resolution of issues.

• Tracking analyzing and reporting defect metrics trends and KPIs to stakeholders.

• Planning coordinating and executing software releases across various environments.

• Ensuring compliance with Change Management processes and organizational governance requirements.

• Leading process adoption initiatives and maintaining alignment with Quality Management System (QMS) standards.

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:

• Degree in Computer Science Information Technology or a related field.

• 7 years of IT experience with at least 5 years in Release Management Defect Management or Change Management roles.

• Experience or understanding of SDLC Agile and DevOps methodologies.

• Knowledge of Change Management processes and industry-standard practices.

• Familiarity with ServiceNow for change incident and problem tracking.

• An ITIL certification (Foundation or higher) is preferred.

• Strong communication coordination and problem-solving skills.

Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:

• Enjoy stability challenges and a long-term career free from monotonous routines.

• Work with new security standards for rail signalling.

• Collaborate with cross-functional teams and supportive colleagues.

• Contribute to innovative and impactful projects.

• Utilise our flexible and inclusive working environment.

• Steer your career in the direction you choose across functions and countries.

• Benefit from our investment in your development through award-winning learning programs.

• Progress towards leadership or specialized roles in your career path.

• Benefit from a fair and dynamic reward package that recognizes your performance and potential plus comprehensive and competitive social coverage (life medical pension).

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.