Domestic Voice Process – Ranchi

We are hiring candidates for the Amazon Domestic Voice Process in Ranchi. Both freshers and experienced candidates can apply. Candidates should have good English communication skills and be comfortable working in a rotational shift environment.

• Handle customer calls and provide prompt and professional support.
  
• Understand customer queries and provide appropriate resolutions.
  
• Maintain good English communication and customer service standards.
  
• Follow Amazon process guidelines policies and quality standards.
  
• Accurately record customer interactions and update required information.
  
• Escalate complex issues to the appropriate team when required.
  

• Any Undergraduate / Graduate can apply.
  
• Freshers: Will be hired under an Apprentice role.
  
• Experienced Candidates: Will be hired under a 6-month Contract role.
  
• Good English communication skills required.
  
• Versant Level 4 proficiency preferred.
  

Salary: Freshers: 14700 in-hand stipend under Apprentice role Experienced Candidates: 15600 in-hand salary under a 6-month Contract role.

• Working Days: 6 days a week
  
• Week Off: 1 rotational week off
  
• Female Candidates: Shift window between 7:00 AM and 7:00 PM
  
• Male Candidates: Shift window between 5:00 PM and 2:00 AM
  
• Transport: No company transport facility. Candidates must arrange their own transportation.