Contact Center Jobs in International

Are you a driven and multilingual professional with a passion for sales and customer service GenePlanet a leading EU-based biotech company specializing in preventive genetic tests is seeking a dynamic Contact Center Manager to join our growing team. With a global presence in 45 markets and a commitm...

Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proactive solutions.Manage...

 - Develop manage and optimize agent schedules to align with forecasted demand and service level targets across in-house and BPO teams. Make real-time adjustments to schedules in response to unexpected changes such as call volume spikes or staffing availability in accordance with standard operating...

This role requires the candidate to work in Indonesia (Remote/Work From Home). Client Overview: Our client is a global leader in outsourced omnichannel customer experience management serving some of the worlds most prestigious brands. As part of their continued expansion into the North American mar...

This role requires the candidate to work in Indonesia (Remote/Work From Home). Client Overview: Our client is a global leader in outsourced omnichannel customer experience management serving some of the worlds most prestigious brands. As part of their continued expansion into the North American mar...

This professional opportunity is designed for individuals aiming to build a career within a high-level banking and financial services project. We are exclusively seeking local candidates in Lisbon to join a dedicated team focused on excellence proximity and financial security while supporting one of...

This specialized career opportunity is tailored for professionals looking to excel within a banking and financial services project. We are exclusively seeking local candidates in Lisbon to join a dedicated team that prioritizes excellence proximity and financial security while supporting one of the...

*** This role requires applicants to have PDEADS certificate candidates without this certification will not be considered*** Job Opportunity: Operations Customer Expert Banking Project This professional opportunity is for individuals seeking a career within a high-level banking and financial servi...

This professional opening is tailored for ambitious individuals looking to establish themselves within a high-stakes banking and financial services project. We are seeking local candidates in Lisbon to join a team characterized by excellence proximity and security representing one of the most presti...

Position Summary...What youll do...Role summary: Operational Readiness & Process ensures the Member Support organization is prepared to successfully execute new initiatives operational changes and evolving member experiences. This role proactively identifies impacts to frontline operations drives r...

Position Summary...The Senior Manager Support Platforms is to lead planning and implementation of all digital tools and platforms as a voice of the business in a 4 in the box approach. This role requires strategic oversight of workflow management cross-functional collaboration and performance enhanc...

Position Summary...The Senior Manager Business Performance & Analytics leads operational excellence and strategic initiatives to enhance Member service delivery. This role requires strong leadership in managing cross-functional teams driving performance improvements and overseeing budget and resourc...

Position Summary...The Senior Manager Member Support leads Digital and Channel Transformation through strategic initiatives and executing implementation to enhance member experience. This role requires strong leadership in managing cross-functional teams driving change management and applying data-d...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Location:Alamo Tennessee United States of AmericaJob ID: R0130345Date Posted:Company Name:HITACHI ENERGY USA INCProfession (Job Category):Customer Service & Contact Center OperationsJob Schedule:Full timeRemote:NoJob Description:The opportunityJoin Hitachi Energy and take a leading role in driving o...

DescriptionJob Title:Call Center Support RepresentativeLocation: Coppell TexasSchedule:On-site Monday - Friday (11am - 8pm)Compensation:$21.75 to $22.50 per hour depending on experienceAbout Hydromax USASince 2003 Hydromax USA has been a leader in advanced field services and solutions that empower u...

This is a remote position.Job OverviewLevel Up talent solutions is looking for an experienced Contact Center Telephony & Virtual Agent Engineer to manage optimize and modernize our Zoom Contact Center environment. This role will serve as the primary administrator for contact center telephony oper...

SUMMARYThe Cisco Contact Center Engineer is responsible for leading all phases of Contact Center projects from a technical level: discovery design implementation and support primarily of Cisco Contact Center Enterprise and Webex Contact Center with good general knowledge of other Cloud Contact Cente...

We are supporting a major Canadian bank contact center modernization program focused on cloud-based CCaaS platforms AI-enabled customer experience agent experience optimization and future-state operating model design. This is an initial 6-week discovery-phase engagement with potential to extend into...

We are supporting a major Canadian bank contact center modernization program focused on CCaaS platforms AI-enabled workflows customer / agent journey modernization and enterprise system integration.Employment Type: 6-week PoC contract with high extension possibility upon implementationLocation: Remo...