Service Desk End User Support Technician Jobs in USA

Responsibilities & Qualifications Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process. Follow-up/ update ticket for every call to ensure timely closure. Call and Ticket ownership drive to resolution and communication with customer. Perform Incident Man...

MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada...

The purpose of this job is to provide technical support for Corporate Team Members. Software and application support as well as desktop computers laptops VDIs company paid phones tablets printers and other assigned technology projects. Requires basic technical skills in analytical/scientific methods...

*** Note: We welcome applications from those currently serving as Permanent Computer Associate Technical Support. Only eligible candidates will be considered for interviews.The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers b...

Role: Service Desk Agent Location: Plymouth/Rockland Town MA (Onsite) Duration: Long Term Job Description: 2-3 years of Phone/Customer support experience Mandatory with excellent communication skills 2-3 years of Windows Technical Service desk experience is necessary knowledge Windows 11 and basics...

Job Title: Service Desk Analyst (Bilingual English & French) Location: Scottsdale AZ (Onsite) Job Key Responsibilities Service Desk Operations Act as the first point of contact L1 support for all IT related incidents and service requests Provide support via phone email chat and self-serv...

Service Desk Site Lead Location-Remote Position Summary The Service Desk Site Lead is responsible for overseeing day-to-day service desk operations at a designated site ensuring timely and effective resolution of IT support issues. This role provides leadership to service desk staff manages...

Title/Role: Service Desk Work Location: Columbus OH 4322 Intro 15 minute Teams interviews with full interviews onsite. Hybrid work schedule;; onsite every 3rd day at 1970 West Broad Street Columbus. JD: During the interview process with the ODPS staff the resource consultant must demonstrate compet...

Service Desk ManagerPay Status and Classification: Exempt Regular full-timeSupervisor: Director Client ServicesPosition Purpose: The Service Desk Manager is responsible for the overall leadership performance and continuous improvement of the colleges Service Desk which serves as the primary point of...

Service Desk Technician IIROLEWe need an experienced Service Desk Technician at Federal Prison Industries (UNICOR). UNICOR provides employment and job skills training to federal inmates through the manufacture of goods and services for federal this role you will perform all duties assigned to Level...

Primary responsibilities of the position are to assess analyze and identify sources of technical problems and implement appropriate technical solutions in response to requests from all campus constituencies (faculty staff and students). Duties include analyzing various system components within a com...

DescriptionLocation: Active Wellness Center at NorthBay - Vacaville CAPay Transparency: Pay Transparency: $16.90 - $18.00 per hour (DOE); Minimum rates may vary based on local wage laws. Pay depends on factors including site location specialty certifications work experience and other business needs....

Service Desk AnalystAltera Digital HealthLong Island - HybridOverviewAs a Service Desk Analyst within our Global Managed Services team you will be the first point of contact for our clients providing exceptional first-level end-user support. The primary purpose of this role is to deliver timely and...

Service Desk L1 with Spanish language Morrisville NC (Onsite) 22/hour Job Purpose To resolve assigned tickets and provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company. Key Responsibilities Provide level 1 remote desktop support to resolve tickets...

One of our clients in the government domain is seeking a Service Desk Personnel. During the interview process with the ODPS staff the resource consultant must demonstrate competence/experience in their specific area(s) of project assignment. The resources experience must also be documented for revie...

Job Title: Service Desk AnalystLocation: Phoenix AZ (Local candidates only)Work Schedule: First 710 days onsite for training then remoteMax Pay Rate $22.33/hourJob Summary:DES is seeking a Service Desk Analyst to provide Level-1 technical support for agency users. Responsibilities include handling...

The Director of Global Service Desk & End User Platforms is a senior leadership role responsible for global end-user support digital employee experience (DEX) and ownership of critical enterprise platforms that underpin workforce productivity and operational resilience. This role extends beyond trad...

Responsibilities & QualificationsTier 2/Tier 3 Service Desk Technician provides advanced technical support for Army Commercial Solutions for Classified (CSfC) environment supporting secure remote access to SIPRNet resources. This is not a Tier 1 call intake role. The technician must assess issues cr...

Paul Mitchell The School Columbia is seeking a qualified Service Desk Coordinator to join our family! Our uniquely wonderful learning environment attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none we also mak...

Service Desk & Facilities LeadMust be in Southern NV and have reasonable commute to Las Vegas NV due to in-office requirements.SCHEDULE: Full-Time Monday-Friday 9:00am-6:00pmCOMPENSATION: Starting Pay $56000 $70000 per year. (The estimated range is the budgeted amount for this position. Final offer...