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Service Desk Analyst

SunSource

Job Location:

Houston, MS - USA

Monthly Salary: Not provided by the employer

Posted: 29 September 2026 (2 days ago)

Application Deadline: 29 December 2026

Vacancies: 1 Vacancy

Job Summary

SunSource and its family of companies represent 270 locations and 4000 employees making up one of North Americas leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power Fluid Process Fluid Conveyance Automation General Industrial Components and Industrial Repair.

Hands on CURRENT 2 to 5 years of experience working in the Helpdesk supporting large organizations (supporting 3000 to 4000 users) as a Level 1 with some level II experience with an associate degree or equivalent.

Steady Job History- (minimum 15 months experience with 1 employer)

Technical Skills

Active Directory- Admin Experience is required

Adding new users/computers
Passwords
Deleting users from AD
New hire account set up and de-provisioning experience.

Office 365 Experience- Admin Experience is required

Working knowledge with Teams One Drive and Share point
Should know how to assign the license and recapture licenses

Setting up new printers/peripherals

Installation/set up

Trouble shoot any issue.
Experience with Print Server

Setting up/troubleshoot Hardware

Experience with installing Software

Experience with 2 factor Authentication preferably Okta

Setting up
Resetting Password

VPN/Wi-Fi

Setting up VPN/ Wi-Fi

Trouble shoot VPN/Wi-Fi issues

Experience with ServiceDesk preferably Jira

Open/modify/close Service requests.

Soft Skills

Multitasking

Work well under pressure.
Team player/ Work in a Team environment

Equal Opportunity Employer including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process please contactemailprotectedto request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click herefor additional information. (For Illinois E-Verify information click here aquí). Sun-Source Privacy Policy

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

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About Company

SunSource

As one of North America's leading distributors for mobile and industrial applications, our solutions-based approach supports OEM & MRO customers with their needs in fluid power, fluid process, fluid conveyance, industrial supplies, and service & repair capabilities.

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