Team Manager | Healthcare | Credentialing | Claims ProcessingProvider Data Management

Sutherland is looking for a talented Associate Manager to support one of our growing Healthcare programs! If you have the leadership skills along with healthcare domain experience we want to hear from you! 

As an Associate Manager you will get to:

• Supervise the daily operations of the Credentialing team including workload distribution performance management and staff development
• Ensure provider demographic and credentialing data is accurately entered and maintained in all systems
• Drive the performance of the team by monitoring productivity quality and turnaround time standards
• Provide coaching mentoring and performance feedback to team members

• Manage attrition shrinkage and other critical metrics of the team.
• Support projects involving system enhancements or process automation
• Ensure credentialing activities are completed in accordance with applicable regulatory requirements accreditation standards health plan policies contractual requirements and established service-level agreements
• Identify and resolve credentialing issues discrepancies and exceptions escalating complex matters as appropriate
• Ensure appropriate primary-source verification and documentation are completed and maintained in accordance with established requirements

Qualifications :

Our most successful candidates will have:

• 2 years experience leading a team within the healthcare domain - experience with Credentialing. (Knowledge of Claims processing or Provider data Management can be an advantage!).
• Must be Team Manager University certified  
• Open availability 
• Ability to work in MS Office and other program-specific platforms
• Ability to work in a fast-paced environment
• The ability to be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
• Strong analytical skills; be able to interpret data identify trends and make suggestions for improvements
• Strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner

Additional Information :

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.
At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Remote Work :

Yes

Employment Type :

Full-time