Team Lead, Operations

DSV - Global transport and logistics
In 1976 ten independent hauliers joined forces and founded DSV in Denmark. Since then DSV has evolved to become the worlds 3rdlargest supplier of global solutions within transport and logistics. Today we add value to our customers entire supply chain by transporting storing packaging re-packaging processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines outlets stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Chantilly John Mosby Hwy

Division:Solutions
Job Posting Title: Team Lead Operations
Time Type: Full Time

POSITION SUMMARY

HIRING SCHEDULE: 2B Thru-Sat & alternating Wed from 5pm-5:30am Pay: $26.50 $2.50 shift Differential

The Logistics Coordinator has general responsibility for coordinating and overseeing all operational activities which they are assigned to daily. Under the direction of the Operations Supervisor the Operations Lead is responsible for oversight of the associates dedicated to the warehousing receiving and shipping of product in their area in a manner consistent with company service and cost objectives.

As part of the DSV team Associates are expected to meet company objectives in the areas of performance safety and quality. Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Training Responsibilities:

Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands
Will train new and existing associates on current Standard Operating Procedures which includes but is not limited to shipping receiving picking and/or quality control
Will assist in forklift operation and certification for new and existing associates

Shipping/Receiving Responsibilities:

Oversee and coordinate unloading of inbound shipments orderly stacking of product and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers ensuring that all products are properly counted.
Efficiently and accurately load orders according to the appropriate doors and trailers.
All shipping/receiving/picking functions will be processed as defined by the Standard Operating Procedures.
Research discrepancies that may occur in the shipping and receiving process.

Customer Service:

Responsible for always conducting yourself in a professional manner in appearance and communications.
May communicate with customers telephonically electronically or in person.
Prepare required activity reports accurately and efficiently for site management.

Quality Control Responsibilities:

The quality control functions include but are not limited to using the appropriate documentation to ensure all product and/or orders are received or shipped correctly and accurately picked
Will verify products and/or orders meet quality standards including reporting any damages or discrepancies. Will stack package shrink wrap and label product(s)
All quality control functions will be processed as defined by the Standard Operating Procedures.
Reports inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
Participates in quality meetings.

Safety Housekeeping and Compliance:

Knowledgeable and complies with relevant ISO standards that impact this position department and company.
Responsible for executing all safety protocols.
Will accomplish all job tasks in a manner that promotes safety
Responsible for cleanliness of warehouse
Maintain a clean neat orderly work area and assist in security of the warehouse
Will comply with all Standard Operating Procedures corporate and site-specific policies safety rules and OSHA/ MSDS Standards
Participates in safety meetings.

Labor Management:

Direct the operations of the warehouse work team to achieve prescribed objectives.
Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours.
Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
Participate in establishing work schedules.
Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly.
Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.

Responsibility and Authority:

Participates in department meetings.
Initiate action to prevent the occurrence of any non-conformities relating to product process and quality system; to identify and record any problems relating to the product process and quality system; to initiate recommend or provide solutions through designated channels.
All non-conformities are to be immediately brought to the attention of the Quality Department

Equipment Operation:

In performing assigned duties the equipment used can include but is not limited to:
sit-down stand-up reach truck sweeper scrubber scissor lift cherry picker Aisle Master or pallet jack.
Associates are responsible for the upkeep of equipment and reporting of equipment problems.
On a daily basis associates will inspect and perform minor maintenance on the forklift or other equipment.
Associates will operate all equipment in a safe and efficient manner following prescribed work methods.
Associates must maintain an active forklift certification.
Maintenance:

Perform or assist in building grounds and equipment maintenance as assigned.

OTHER DUTIES

Operations Team Lead may perform other clerical and administrative tasks as guided by site management to include but not limited to answering telephones scheduling appointments greeting visitors filing and record keeping.
Willing to work evenings and weekends as needed.
Work overtime as dictated by business whether mandatory or voluntary
Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None
MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

Must have a high school diploma or general education degree (GED).
1 year experience working in a logistics/distribution/relevant environment.
Able to operate MHE.
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate

Certificates Licenses Registrations or Professional Designations

Satisfactory completion of a forklift training program

SKILLS KNOWLEDGE AND ABILITIES

Computer Skills

Basic computer skills
RF Scanners
WMS functions
Language Skills

English (reading writing verbal)
Mathematical Skills

Basic to intermediate level to verify quantities of product count inventory or perform other duties associated with handling storing and distributing client products.
Other

Strong attention to detail accuracy and accomplish job task in a timely manner.
Ability to perform duties with minimal supervision or guidance.
Ability to communicate effectively and respectfully with all levels of the organization
Must be able to effectively adapt to change and thrive in a stimulating fast-paced work environment.

PREFERRED QUALIFICATIONS

2-4 years experience working in a warehouse/logistics/distribution environment
2-4 years proven forklift experience
Current or prior MHE certification
PHYSICAL DEMANDS

Occasionally

Hand & Finger manipulation Sitting Handling product and/or packaging materials
Frequently

Bending
Constantly

Walking and Standing
Ability to Lift/Carry and Push/Pull

21-50 pounds
Reach above shoulder reach outward squat or kneel.

Other Physical Requirements:

WORK ENVIRONMENT

While performing the duties of this job the employee rarely is exposed to fumes or airborne particles toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

For this position the expected base pay range is $26.50 $26.50 Weekly. Actual compensation will be determined based on job-related factors such as relevant experience skills education certifications and geographic location in accordance with applicable laws and company policy.

Information regarding DSVs benefits offerings including eligibility coverage options and plan details is available through theDSV Benefits Showcase. Benefits programs and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race creed color national origin age sex religion ancestry disability veteran status marital status gender identity sexual orientation national origin or any other characteristic protected by applicable federal state or local law. If you require special assistance or accommodation while seeking employment with DSV please contact Human Resources at . If you are interested in learning the status of your application please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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