Systems Analyst Advanced (Hybrid)

Job Title: Systems Analyst - Advanced (Hybrid)

Location: Columbia SC

Duration: 12 Months

Job Description:

This position is for a Test Manager that will perform the following primary functions during the Maintenance and Operations Phase of the Project:

• Act as the Lead Quality Assurance Analyst on the FCCMS Team
• Plan and organize testing of FCCMS and newly developed functionality
• Provides End User support

This position will report to the client Applications Administration Manager.

Responsibilities

Lead Quality Assurance

• Provide Management Reporting of Key Metrics for Defect Management Overall Quality of Application and communicate End User Support issues to State FCCMS Leadership.
• Works closely with 3rd Party Software Vendor to communicate observed end user issues and defects.
• Provides data analysis and root cause analysis as needed
• Reproduces defects and demonstrates defects to development as needed
• Lead Incident Review Meetings as needed
• Organizes Defect Release Management with COTS vendor and State Team
• Performs Regression Tests
• Works with team to prepare test data including interface data files as needed for executing test scripts
• Executes test scripts
• Records and verify test results
• Analyzes and report test results
• Reviews test related work products including but not limited to system test reports training materials Computer Based Training courses and other as needed.

Analyst - System Enhancements and Interfaces

• Works with End Users and Business Analysts to properly define requirements for given request
• Works with Functional Manager end users and Business Analysts to assist in the analysis input and review of functional design
• Provides backup capabilities for Application Configuration of FCCMS
• Reviews requirements component designs and use cases and maintain test script traceability to each as applicable
• Works with the States Subject Matter Experts (SME) and Business Analysts to lead the development of test scenarios/test cases and test scripts of newly delivered enhancement functionality.
• Assist technical lead with development of custom reports

Training

• Assists FCCMS Team with developing material and presenting End User Workshops
• Follows up on end user questions with Functional and Technical Experts in a timely manner

Transition and Turnover

• Lead many of the activities and coordinate all testing activities to ensure a smooth transfer and turnover from client to client
• Coordinate angular migration testing schedule and transition activities
• Perform knowledge transition and transfer to client Resources

REQUIRED SKILLS

• 5 years of experience using and configuring the Family Court Case Management (FCCMS)
• 5 years of experience with Component Testing Integration Testing Performance Testing Regression Testing and/or Acceptance Testing
• 5 years of experience summarizing testing results and report defects
• 5 years of experience developing custom reports.

PREFERRED SKILLS

• Experience providing end user instruction
• Experience using SQL
• Experience in Requirements Gathering Software Analysis and Design
• Previous experience in State Government
• Previous experience with System Maintenance and operations
• Experience testing Judicial or Case Management Systems
• Experience in delivery of training
• Experience with Agile or Waterfall methodologies

REQUIRED EDUCATION:

• BS or BA degree or equivalent work experience

SOFT SKILLS:

• Strong Interpersonal skills with the ability to lead
• Ability to present communicate and teach concepts in a clear and concise manner
• Strong organizational skills
• Ability to plan organize instruct and review the work of the testing team
• Ability to communicate (orally and written) effectively with technical non-technical staff customers/stakeholders (State and county) and executives

ADDITIONAL SKILLS:

• Ability to use MS Office MS Teams Visual Studios and Microsoft Test Manager effectively
• Ability to travel to SC Counties as needed