Systems Analyst

Systems Analyst

At HelloFresh we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all over the world and we deliver delicious meals to millions of people.

We are the industry leader in meal-kit subscription services and were growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market which allows us to reach an incredibly wide population of people.

The HelloFresh team is diverse high-performing and international and our work environment is an inspiring space where you can thrive as a result.

Job Description:

Come and join the technology team that is revolutionizing how we bring food to our customers tables! As a Systems Analyst you will support our production systems and work on valuable data analytics.

• Support WMS WES WCS and other order processing systems within the fulfillment network
• Troubleshoot technical issues in WMS WES WCS and other systems across all operations as they occur
• Understand all available reporting tools create reports that enable improved operation visibility and performance
• Develop deep knowledge of site level operations in order to drive and support continuous improvement efforts
• Continuously review operations setup and drive improvement via enhancements and functionality deployments
• Act as point of contact for production for all system requests (including order research ad hoc reporting etc.)
• Responsible for all level 1 Support
• Document support issues and resolutions
• Create Work Instruction and SOP documents
• Develop training materials for WMS WES WCS

You are...

• Excellent communication skills
• Ability to multi-task and prioritize tasks
• Attention to details
• Flexibility and reliability to cover scheduled shifts that support 24/7 production operations

• BS degree required. Computer Science Management Information Systems or Engineering Degree desired
• 1 years of experience in multi-site industrial distribution manufacturing or processing environments
• Efficient Microsoft Office (Excel Word Power Point) Google app (Gmail drive sheets etc.)
• SQL experience
• Experience gathering data and creating custom reports
• Some travel

Schedule: Varies based on support needs

Youll get

• Competitive hourly rate 401K company match that vests immediately upon participation & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh Green Chef Everyplate and Factor)
• Access to Employee Resource Groups that are open to all employees including those pertaining to BIPOC women veterans parents and LGBTQ
• Inclusive collaborative and dynamic work environment within a fast-paced mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However the Company reserves the right to adjust modify or reassign work tasks and responsibilities as needed to meet changing business needs operational requirements or other factors.