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Systems Administrator

Continental Services

Job Location:

Sterling Heights, MI - USA

Monthly Salary: Not provided by the employer

Posted: 29 September 2026 (Yesterday)

Application Deadline: 27 December 2026

Vacancies: 1 Vacancy

Job Summary

A Taste of Who We Are:

Backed by a tireless commitment to high quality innovative culinary offerings and unparalleled client and guest services Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine the industrys source for food service news and trends.

Our Mission

Delight our guest. Every meal. Every day.

Our Core Values

Exceptional We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.

Hospitality We are tirelessly committed to providing the highest quality food beverages and service by anticipating our guests needs so they can count on memorable experiences every time.

Collaboration We prioritize working together with a shared vision and effective & transparent communication we unite as one team to achieve remarkable experiences.

Responsibility we hold ourselves accountable to be there for our team and clients to deliver what we say we will when we say we will and check in on progress along the way.

Innovation We are forward-thinkers always looking for new processes technologies and techniques to increase efficiencies and scalability to improve our services.

The Experience Youll Create:

The Systems Administrator supports the reliable accurate and efficient operation of Refreshment Services Group business systems. This role maintains customer location asset route item and reference data; completes system configuration and administrative activities; supports operational changes; and helps resolve user and data issues. The position works closely with Operations Merchandising Finance Accounting IT and systems leadership to ensure business changes are reflected accurately and consistently across supported platforms.

Key Responsibilities:

Maintain customer and delivery location records including new setups changes and ongoing data quality review.
Create and maintain assets machines markets routes schedules and related system mappings.
Enter and maintain planograms store configurations custom fields attributes and controlled reference data.
Process vending and market installations removals transfers and other operational changes in supported systems.
Complete approved route schedule and service changes and validate that downstream records remain aligned.
Support item and product maintenance imports and data cleanup activities in coordination with the appropriate business owners.
Produce or support operational system outputs including pre-pick information reports and administrative files as assigned
Investigate system data and workflow issues; document findings; resolve routine issues; and escalate complex problem.
Perform quality checks to identify incomplete duplicate inconsistent or inaccurate master data.
Participate in acquisition onboarding system integrations process standardization and special projects as needed.
Maintain clear procedures trackers and documentation for recurring system administration processes.

Essential Duties by Focus Area

Master Data Administration:

Customer and location creation and maintenance
Asset machine market and route record maintenance
Item product hierarchy attribute and reference-data support
Routine data validation correction and cleanup

Operational Systems Support:

Install removal route schedule and configuration updates
Planogram and store configuration administration
Operational imports reports and assigned administrative processing
Cross-functional issue triage and user support
Support testing system upgrades integrations and acquisition activities

Ingredients for Thriving:

Required Qualifications:

High school diploma or equivalent required; associate or bachelors degree in business information systems operations or a related field preferred.
Two or more years of experience in system administration master data business applications operations support data entry or a related function preferred.
Experience maintaining detailed records in an ERP point-of-sale field-service routing CRM or similar business system.
Intermediate Microsoft Excel skills including filtering lookups sorting validation and reconciliation of data.
Ability to manage recurring work and project-based assignments while meeting deadlines and maintaining accuracy.
Strong written communication documentation organization and problem-solving skills.

Preferred Qualifications:

Experience supporting vending micro-market office coffee distribution warehouse route or field-service operations.
Experience with Seed or comparable vending and route-management platforms.
Experience working across Operations Merchandising Finance Accounting and IT teams.

Core Competencies:

Accuracy and Data Integrity: Completes detailed work consistently and validates changes before closing requests.
Customer Service: Responds professionally communicates status clearly and helps users reach practical resolutions.
Ownership: Takes responsibility for assigned processes follows through and escalates risks promptly.
Problem Solving: Investigates root causes distinguishes data issues from system issues and documents findings.
Process Discipline: Follows standards approvals and controls while looking for opportunities to simplify work.
Collaboration: Works effectively across regions and functions with competing priorities.

Working Conditions:

This position performs computer-based work for extended periods and may occasionally support time-sensitive operational changes outside standard business hours. Limited travel between company locations may be required based on business needs. Reasonable accommodations will be considered in accordance with applicable requirements.

Savor the Benefits:

We offer a range of benefits for eligibles team members including:

Health Coverage Medical Dental and Vision
Voluntary Life/AD&D Short-Term and Long-Term Disability Critical Illness Parental Leave
401(k) with company match
Paid Time Off
Paid Parental Leave
Wellness Programs
Referral bonus
Additional Perks

To see a summary of current benefits please visit Experience:
Unclear Seniority

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