Operations Manager

At XS Telecom we do more than design and support technologywe connect people businesses and communities. With decades of industry expertise and partnerships with leaders like Cisco Ortronics Leviton and Commscope our certified engineers IT consultants and technicians deliver customized network and communications solutions built for today and tomorrow.

From structured cabling and wireless networks to data centers audio-visual systems security sound masking and 24/7 responsive support we provide end-to-end services for organizations of every sizefrom local businesses to global enterprises.

When you join XS Telecom youre joining a team that thrives on innovation collaboration and service. Here youll gain opportunities to grow your skills make an impact on high-profile projects and build a career in an industry that keeps the world connected.

Were proud to be part of Industria a leading electrical provider serving mission critical industrial commercial and government sectors. Backed by Industrias end-to-end expertisefrom strategy to maintenancewe deliver innovative reliable solutions that help clients streamline operations boost output and power the systems that keep industries and communities moving forward.

The Operations Manager is responsible for the successful execution of multiple low-voltage and structured cabling projects across hyperscale data center mission-critical and commercial environments. Reporting directly to the Director of Operations this position provides operational leadership to Superintendents Foremen Project Managers and field personnel while ensuring projects are delivered safely on schedule within budget and to the highest quality standards.

This leader drives operational consistency workforce planning customer satisfaction financial performance and continuous improvement while partnering closely with estimating preconstruction procurement and executive leadership to support the companys continued growth. #XST

• Report directly to the Director of Operations and execute operational strategies that support company growth and profitability.
• Provide leadership and oversight for multiple concurrent projects throughout their entire lifecycle.
• Lead mentor and develop Superintendents Project Managers Foremen and field leadership teams.
• Build a culture focused on safety accountability quality customer satisfaction and continuous improvement.
• Support recruiting onboarding workforce development succession planning and employee retention initiatives.
• Conduct regular performance evaluations and coaching for operational staff.

• Oversee execution of large-scale structured cabling and low-voltage infrastructure projects.
• Ensure projects remain on schedule within budget and aligned with customer expectations.
• Monitor labor productivity manpower utilization production metrics and project profitability.
• Review project schedules staffing plans procurement status and risk assessments.
• Partner with Project Managers to proactively resolve scheduling manpower material and customer issues.
• Conduct regular project reviews and jobsite visits to verify safety quality and operational excellence.
• Provide executive-level support on critical project issues customer escalations and recovery plans.

• Develop and maintain strong relationships with clients general contractors trade partners and vendors.
• Participate in customer meetings project reviews and executive update meetings.
• Support business development efforts by assisting with customer presentations proposals and strategic pursuits.
• Ensure exceptional customer satisfaction throughout project execution.

• Partner with Project Managers to review project financial performance.
• Monitor budgets labor forecasts productivity gross margins and change order management.
• Assist with forecasting revenue labor requirements backlog and resource allocation.
• Identify operational efficiencies that improve profitability while maintaining quality and customer satisfaction.

• Champion a safety-first culture throughout all operations.
• Ensure compliance with OSHA requirements customer safety standards and company policies.
• Oversee quality assurance processes and ensure compliance with customer installation standards.
• Support commissioning turnover closeout documentation and punch list completion.

• Standardize operational processes across multiple projects and regions.
• Improve field productivity through training technology and process improvements.
• Collaborate with estimating procurement warehouse engineering and executive leadership to improve project delivery.
• Drive continuous improvement initiatives throughout the organization.

• High School Diploma or GED required; Bachelors degree in Construction Management Business Engineering or a related field is preferred.
• Minimum of 10 years of experience managing structured cabling low-voltage or mission-critical construction projects.
• Minimum of 5 years of leadership experience managing Superintendents Project Managers or multiple field teams.
• Strong understanding of hyperscale data center construction and structured cabling infrastructure.
• Extensive experience with:
  • Fiber optic infrastructure
  • Copper structured cabling systems
  • Pathways cable tray ladder rack basket tray and raceway systems
  • Large-scale cable installation and testing
• Working knowledge of BICSI standards TIA/EIA standards and low-voltage industry best practices.
• Proven ability to manage multiple complex projects simultaneously.
• Strong understanding of construction scheduling budgeting forecasting and labor planning.
• Experience managing subcontractors vendors customer relationships and contract execution.
• Strong leadership mentoring and team-building skills.
• Excellent communication conflict resolution and organizational abilities.
• Experience with Procore Bluebeam Microsoft Office and project management software.
• Ability to travel to project sites as needed.

Physical demands

The physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to lift up to 60 pounds independently with lifting required from knee to shoulder height and various levels
• Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions
• Standing for extended periods is required with frequent stretching reaching walking stooping and pushing/pulling in an environment that may be cold hot noisy or wet and may contain fumes or odors

What youll love about us

XS Telecom employees are our companies greatest assets. To ensure employees are living life to the fullest we offer a wide range of benefits to ensure a well-balanced and healthy lifestyle in the office and at home. From mental wellbeing physical health and financial planning to engaging perks and discounts we are in the business of celebrating and supporting all the moments that matter. Along with flexible vacation and parental leave we prioritize initiatives that support the growth development and happiness of our people.

• On the job training with fully accredited training programs
• Eligibility to Medical Dental and Vision benefits and 401K with company match
• Access to opportunities to expand your skill set and share your knowledge with others across the organization
• Company culture of promotions from within with a start-up atmosphere allowing for varied and rapid career growth & development
• Company provided vehicle & credit card
• Bonus eligibility based on personal & company performance
• Per diem when working while traveling

This role is not eligible for visa sponsorship.

The base salary range for this role is $160000-$250000 annually. Please note that the compensation range reflects the base pay only and does not include benefits or bonuses this role may be eligible to receive. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Within the range individual pay is determined by bona fide factors such as geographic work location job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

XS Telecom is an equal employment opportunity employers. All applicants receive consideration for employment without regard to race color religion gender sexual orientation gender identity or expression marital status national origin age mental or physical disability protected veteran status or genetic information or any other basis protected by applicable law. XS Telecom also prohibits harassment of applicants or employees based upon any of these protected categories.

Please note this job description is a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.