Server

As a Server you will be responsible for excellent customer service in order to create an exceptional dining experience for every guest promoting satisfaction and a marvelous visit during each visit. You are a friendly responsive individual who enjoys working in a team and displays problem solving skills. The server has hands-on experience and uses active effective communication when interacting with guests and coworkers. You are detail-oriented and have a basic knowledge of dining room and service procedures. Servers must be able to work in a standing position for long periods of time and be able to safely lift/maneuver heavy trays of food.

Responsibilities of the Ideal Candidate:

• Represent the restaurant with authenticity enthusiasm and professionalism.
• Warmly welcome guests letting them know youre there to personally take care of them.
• Inform guests of specials and menu changes offering appropriate recommendations and accurately recording orders.
• Promptly enter orders into the point-of-sale systems to then deliver food and beverages to each guest in a timely manner.
• Monitor the guests dining experience throughout their meal to ensure satisfaction responding promptly and courteously to requests.
• Maintain a smooth payment process by preparing the final bill presenting check to guest accepting payment processing charges and making changes when necessary.
• Upon completion of meal thank guests for visiting and invite them to return.
• Actively be prepared to assist in side work or other duties as necessary or as assigned displaying a willingness to assist fellow servers or bussers as situations arise.
• Display a commitment to a smooth efficient and enjoyable operation of the restaurant through the fulfillment of directions by superiors.
• Perform side work at the start during and at the end of each shift such as cleaning service areas and resetting tables.
• Sustain the safety of the restaurant though risk-management behavior proper inspections participation in Safety and Security Committee and knowledge of emergency procedures.
• Following safety procedures as your role is defined.
• Other duties as assigned by management

Experience and Education:

• 1 year of Restaurant Related Experience preferred.

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear understand and communicate orally and in writing to communicate with staff vendors and guests a normal in-person and phone conversation
• Ability to stand and walk for extended periods of time
• Ability to bend and twist push and pull stoop and kneel