Senior Technical Program Manager, Operational Excellence
Hayward, CA - USA
Job Summary
Zoox is seeking a highly motivated Technical Program Manager (TPM) Operational Excellence to drive manufacturing process maturity operational performance and continuous improvement initiatives across Manufacturing Operations. This role will partner closely with Manufacturing Logistics Quality Safety Training Facilities and Engineering teams to identify improvement opportunities implement scalable solutions and strengthen the Zoox Production System (ZPS).
As Zoox scales from low-volume production to high-rate manufacturing this role will help establish the systems processes metrics and governance necessary to achieve predictable safe and efficient operations. The ideal candidate combines strong program management capabilities with expertise in lean manufacturing business process optimization data-driven decision making and change management. This position is based onsite at our Clawiter factory.
- Lead Operational Excellence initiatives across Manufacturing Operations (MOPS) partnering with General Assembly AHMO Logistics Test & Diagnostics Quality Safety and other stakeholders to improve safety quality delivery cost and workforce performance.
- Analyze manufacturing and business processes by observing operations conducting current-state and future-state assessments identifying variability waste bottlenecks and opportunities for standardization and optimization.
- Drive the deployment sustainment and continuous improvement of the Zoox Production System (ZPS) including coaching teams on principles such as Standard Work 5S Lean Processes Visual Management waste elimination and continuous improvement.
- Facilitate Value Stream Mapping (VSM) Kaizen events process reviews operational audits and cross-functional workshops to identify root causes develop corrective actions and implement sustainable improvements.
- Partner with Manufacturing leadership to establish operational standards performance metrics governance mechanisms and documentation that enable scalable repeatable and efficient operations.
- Support strategic planning and execution activities including Zoox Quarterly Planning (ZQP) organizational readiness initiatives and structured problem-solving efforts by gathering stakeholder feedback aligning teams driving accountability and tracking business outcomes.
- Bachelors degree in Engineering Industrial Engineering Operations Management Supply Chain Business or a related technical field.
- 5 years of experience in manufacturing operations operational excellence industrial engineering management consulting program management or a related discipline.
- Demonstrated experience leading cross-functional process improvement business transformation or operational excellence initiatives in a manufacturing environment.
- Strong knowledge of Lean Manufacturing principles and methodologies including Value Stream Mapping (VSM) Kaizen Standard Work 5S and structured problem-solving techniques.
- Proven analytical and project management skills with the ability to use data to identify opportunities drive decisions and measure business impact.
- Excellent communication facilitation and stakeholder management skills with the ability to influence teams and leaders across multiple functions and organizational levels.
- Experience supporting production ramp-ups manufacturing scale-up efforts or implementation of production systems in automotive aerospace robotics or advanced manufacturing environments.
- Lean Six Sigma Green Belt Black Belt or equivalent continuous improvement certification.
- Experience with manufacturing systems and tools such as MES ERP quality management systems and data visualization platforms (e.g. Tableau Power BI Grafana Looker).
- MBA or Masters degree in Engineering Operations Supply Chain Industrial Engineering or a related field.
Required Experience:
Senior IC
About Company
We’re reinventing personal transportation—making the future safer, cleaner, and more enjoyable for everyone. This is on-demand autonomous ride-hailing.