Senior Program & Communications Coordinator (NEALS)

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Senior Program Coordinator in the NEALS Program & Communications office collaborates with the program manager in the planning coordination and execution of strategic initiatives communications and program deliverables across NEALS programs and events. This role coordinates program activity timelines facilitates cross-functional working groups and supports communications and marketing initiatives that advance NEALS priorities. The position serves as a central program liaison for NEALS initiatives ensuring communication for alignment between leadership working groups and external stakeholders.

Responsibilities require independent judgment coordination of complex initiatives across multiple stakeholders while juggling competing priorities and meeting individual deadlines.

Primary Responsibilities

Program & Initiative Coordination
Participate in the planning coordination execution and modification of NEALS initiatives ensuring activities support the advancement of strategic priorities and are delivered on schedule.

Facilitate and coordinate NEALS working group activities including:
NEALS Global Research & Outreach Leadership Working Group (GROW)
NEALS Biorepository Committee
NEALS Information and Community Education (NICE) Working Group
NEALS ALS Organizations Forum
Responsibilities include:
Developing meeting agendas aligned with strategic priorities
Facilitating meetings and working sessions
Tracking monitoring and ensuring timelines and program milestones
Tracking and driving follow-up on action items
Coordinating stakeholders participation across institutions and organizations

Monitor timelines and execution of NEALS initiatives including:
Participate in developing and maintaining program plans
Monitoring and communicating progress toward goals and deliverables
Identifying risks making recommendations and coordinating solutions with leadership
Ensuring operational alignment across NEALS teams and programs

Participate in coordination and implementation of new NEALS initiatives and strategic programs ensuring timely delivery and effective execution.

Communications & Marketing
Support communications and marketing initiatives across NEALS programs and events.

Participate in the development and delivery of the NEALS communications strategy across key platforms
Manage and track communications deliverables across NEALS initiatives
Serve as point person for the development and distribution of:
oNEALS newsletters and website
oMember and community communications
oProgram and initiative marketing materials
oCollateral for NEALS programs and events
oPreparation of leadership presentations and communications materials
Engage with team in the development and execution of NEALS social media strategy
Maintain the NEALS contact database and member portal

Annual NEALS Meeting
Coordinate communications and program elements of the Annual NEALS Meeting.

Design draft and print Annual Meeting communications materials
Coordinate workshops and member training sessions
Prepare and conduct analysis of Annual Meeting participant surveys

Membership & Community Engagement
Complete processes that support NEALS membership growth and engagement.

Track and distribute new member applications
Coordinate membership communications and engagement initiatives
Maintain systems supporting NEALS member engagement and communication

Event Operations (NEALS Team Responsibilities)
As a member of the NEALS Operations team contribute to coordination and execution of NEALS meetings and events.

Assist with preparation of event materials including agendas slide decks and program materials
Contribute to event communications and registration coordination
Participate in coordination of vendors audiovisual services and event logistics as needed
Assist with abstract and poster preparation for NEALS meetings
Contribute to operational execution of NEALS meetings and member events as part of the broader NEALS team

Qualifications

35 years of relevant professional experience supporting program operations in one or more of the following settings: program management project management communications nonprofit operations healthcare or related fields
Bachelors degree in related field of study required

Key Skills

Understanding of program operations non-profit communications community outreach and marketing/social media
Strong administrative organizational and problem-solving skills
Able to apply sound judgment appropriate engagement and serve as an effective resource and representative of the program
Ability to manage multiple initiatives and competing priorities simultaneously
Excellent written and verbal communication skills
Experience developing communications and marketing materials
Ability to work independently while collaborating effectively within a team environment
Flexibility and adaptability including with work schedule to meet event and meeting needs
Able to influence and negotiate to ensure schedules deliverables meetings and other program needs are attained
Cost-effective ordering vendor arrangements and service supply
Strong computer skills including internet social media and databases


Fiscal Responsibility

Prudent use of hospital resources. Cost effective ordering of supplies and meeting and event planning/purchasing.


Supervisory Responsibility

None. May participate in the orientation and training of staff on work activities.

Working Conditions

Normal office conditions. Periods of prolonged sitting and computer use. Work hours may be outside of standard due to meetings and events. Travel will occasionally be required such as for annual meetings on-site team meetings and departmental retreats. Work may be performed remotely and may be subject to change due to business needs.

Education
Bachelors Degree Related Field of Study required

Can this role accept experience in lieu of a degree
Yes

Licenses and Credentials

Experience
Program support or program management experience 1-2 years required

Knowledge Skills and Abilities
- Ability to prioritize delegate and manage multiple projects and responsibilities simultaneously.
- Basic financial/accounting skills.
- Strong oral and written communication skills.

Remote

165 Cambridge Street

40

Regular

Day (United States of America)

Pay Range

$53040.00 - $75888.80/Annual

Grade

5

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .