Senior Manager Events

We are looking for a Senior Event Manager to join Freshworks Event Experience team within Brand Marketing reporting to the Director of Event Experiences. Ideally based in our San Mateo Bellevue or Boston office this role will play a key part in delivering elevated cohesive and operationally excellent event experiences across Freshworks global portfolio.

The Event Experience team serves as a centralized hub of excellence for global events setting the strategy standards governance and ways of working that enable scalable unified and results-driven programs. The Senior Event Manager will help bring that strategy to life contributing event-level perspective developing plans and experiences and partnering closely with the Director and cross-functional teams to turn broader objectives into exceptional events.

In the first 612 months youll take ownership of a portfolio of high-priority events and serve as a strategic and operational partner from planning through execution. Youll lead event workbacks experience development production vendor and agency relationships and cross-functional alignment while contributing to the continued evolution of the teams playbooks and ways of working. Success means delivering events that are flawlessly executed purposeful differentiated and connected to Freshworks broader brand and business objectives.
 

Key Responsibilities

• Support a portfolio of high-priority events from planning through execution ensuring the attendee experience is purposeful on-brand and aligned to event objectives.
• Drive day-to-day event planning and execution across agenda experience logistics production and delivery coordinating closely with cross-functional stakeholders.
• Bring event narratives to life overseeing Run-of-Show stage management AV technical production and onsite execution.
• Manage production agencies and vendors ensuring high-quality delivery cost efficiency strong relationships and adherence to Freshworks standards.
• Own event budgets from initial estimates through final reconciliation including contracts purchase orders and procurement processes.
• Partner with Creative Services to execute the event look and feel across stage environmental signage digital and other attendee touchpoints.
• Contribute to the evolution of event playbooks production standards workbacks and best practices identifying opportunities to improve efficiency consistency and scalability.
• Post event evaluations capture learnings and recommend improvements that strengthen future experiences.

Qualifications :

• 8 years of experience managing complex corporate events conferences executive experiences or experiential programs preferably in B2B technology.
• Bachelors degree in Event Management Marketing Communications Hospitality Business or related field; equivalent experience considered.
• Proven ability to own events end-to-end from strategy and experience development through production onsite execution and post-event evaluation.
• Experience managing complex events across multiple workstreams stakeholders vendors budgets and tight timelines.
• Strong event production vendor and financial management skills including contracts procurement AV Run-of-Show stage management and onsite operations.
• Strong project management and communication skills with the ability to translate business and brand objectives into differentiated attendee experiences and confidently partner with senior leaders and cross-functional teams.

Preferred

• Experience in B2B SaaS enterprise technology or IT Service Management (ITSM) with an understanding of how events support brand customer engagement and business growth.
• Experience managing India-based vendors and cross-functional teams including the ability to navigate time zones communication styles and complex workstreams across geographies.
• Proficiency with event technology and platforms including Cvent or similar event management and registration platforms.
• Experience with experiential marketing or innovative event formats with a demonstrated ability to bring creative concepts and brand narratives to life in unexpected ways.

Additional Information :

Were committed to building a workplace that reflects the diverse world we serve. At Freshworks youll find inclusive teams flexible thinking and opportunities to grow your career - while making work better for millions. 

If this sounds like a journey you want to be part of wed love to meet you. Lets building something refreshing together. 

The annual base salary range for this position is $160000 - $195000 Base Salary. 

Compensation is based on a variety of factors including but not limited to location experience job-related skills and level. Bonus/equity may be available.

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

No

Employment Type :

Full-time