Sales Operations Coordinator

This role is based in our Boulder CO office.

The Sales Operations Coordinator is a proactive and meaningful role in executing operational strategies related to media and event sales processes. You will actively contributes to our knowledge and use of the CRM platform and serves as a solid understudy to all things that the Sales Operations Manager role entails. You will also lead the renewal process for our mid-size trade show.

Duties & Responsibilities:

• Coordinates with Account Managers to assure proper sales contract construction and appropriate use of pipeline tools.
• Exercises some administration privileges in Salesforce (reassignment of accounts merging records approving sales contracts etc.)
• Assigns incoming leads to Account Managers as appropriate based on territory assignments.
• Assures accurate systems reporting of revenue by brand product and by Account Manager
• Works with other departments (Accounting Marketing Marketing Services etc.) on any sales-related needs and requests.
• Manages ad hoc projects as needed such as: wait list for sold-out shows FROR and hold tracking for sponsorships and media.
• Holds weekly one-to-one meetings with Sales Operations Manager to communicate progress and identify ongoing needs. Attends and actively participates in weekly sales meetings.
• Perform any other duties commensurate with the grade and level of responsibility.

Major Projects:

• Plays a significant but supporting role in exhibitor rebook projects to include pulling customer points arranging the priority placement customer schedule confirming contract and CRM readiness for future events works with marketing around all exhibitor communication about the renewal process and manages the operation of the on-site sales office including workforce training.

Qualifications :

• Strong attention to detail and proactive behavior and attitude
• Happy disposition with ability to communicate honestly and with respect. Ability to select the appropriate form of communication for a given situation.
• Seek to understand mentality with a competitive spirit.
• Speaks and writes clearly and fluently in English to both individuals and groups
• Computer literate and experienced in the use of Microsoft Office Suite including Word PowerPoint and Excel
• Familiarity with CRM systems preferably Salesforce
• Excellent verbal and written communications skills
• Be self-directed; identify and manage multiple priorities.
• Able to travel for multi-day overnight stays several times per year.
• Understanding of B2B media and/or tradeshow sales
• Experience working with sales professionals
• Customer service experience

Additional Information :

We believe that great things happen when people connect face-to-face. Thats why we work in-person with each other or with customers and partners three days a week or more. When youre not spending time together in one of our offices or other workplaces like at an Informa event you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at

Our benefits include:

• Great community: a welcoming culture with in-person and online social events our fantastic Walk the World charity day and active colleague groups and networks promoting a positive supportive and collaborative work environment
• Broader impact: take up to four days per year to volunteer with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years plus 10 national holidays a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits including a 401k match health vision and dental insurance parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance mental health first aiders free access to a wellness app and more
• Recognition for great work with global awards and kudos programs
• As an international company the chance to collaborate with teams around the world

The salary range for this role is $50K- $60K based on experience. 

This posting will automatically expire on November 20 2026.

Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and or in the advertised position please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

Remote Work :

No

Employment Type :

Full-time