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Route Manager
Job Location:
Job Location:
Muncie, IN - USA
Yearly Salary:
$ 65000 - 70000
Yearly Salary:
Posted:
10 June 2026 (30+ days ago)
Posted:
Application Deadline:
6 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Route Manager is the operational and leadership backbone of Continentals Market and Vending business. You will drive excellence in Route Optimization Employee Retention Compliance and Fleet & Driver Safety. You will serve as the critical link between centralized support teams and field employees ensuring seamless delivery exceptional guest experience and optimal operational efficiency.
Essential Duties & Responsibilities
Route Optimization (Market & Vending Routes)
- Analyze and design efficient delivery and service routes leveraging route optimization tools.
- Continuously refine route schedules to maximize driver productivity while maintaining superior guest experience.
- Monitor service frequency and adjust based on seasonal demand traffic patterns and customer preferences.
- Collaborate with the space planning and warehouse teams to align route structures with inventory flow.
Employee Retention & Development
- Foster a positive collaborative and high-performance culture among drivers and field personnel.
- Lead the full employee lifecycle: recruiting onboarding training coaching and performance management.
- Implement incentive programs mentorship models and career pathways to boost retention.
- Serve as a role model by embodying Continentals values of respect integrity and innovation.
Market & Vending Procedure Compliance
- Ensure strict adherence to all Standard Operating Procedures (SOPs) across all market and vending operations.
- Audit field operations for quality assurance including food safety merchandising standards (plan-o-grams) and cleanliness.
- Train staff regularly on operational updates compliance requirements and guest satisfaction benchmarks.
- Partner with Marketing to maintain a brand-consistent presence in client locations.
Fleet & Driver Safety
- Enforce Continentals driver safety policies including vehicle inspections safe driving practices and accident reporting.
- Monitor fleet health and work proactively with maintenance teams for preventive servicing.
- Implement driver safety training programs and corrective action plans when necessary.
- Maintain compliance with DOT regulations and ensure all drivers maintain required licenses including Chauffeur licenses.
Job Requirements
- Bachelors degree in Business Supply Chain Sales or equivalent industry experience.
- 5 years of experience in route management field operations or logistics in food services or retail vending.
- Proven leadership experience with teams in distributed route-based businesses.
- Valid Drivers License and clean driving record.
- Willingness and ability to pass a DOT physical.
- Strong analytical skills to optimize routes manage KPIs and drive efficiency improvements.
- Excellent communication organizational and interpersonal skills.
- Technology-savvy with proficiency in Microsoft Office Suite and routing/logistics software.
Benefits
We prioritize the health wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that.
Full-time team members are eligible for medical dental and vision insurance life insurance disability insurance parental leave 401(k) with company match at-work dining perks flexible schedules generous PTO and a total rewards program. Team Members can also use our inclusive employee assistance program.
Part-time Team Members are eligible for our 401(k) with company match at work dining perks and team members can also use our inclusive employee assistance program.
Location-specific perks may also include wellness programming on-the-job training corporate-hosted courses certifications and team events.
#LI-KC1 #ZRCS #IND103
Full-time team members are eligible for medical dental and vision insurance life insurance disability insurance parental leave 401(k) with company match at-work dining perks flexible schedules generous PTO and a total rewards program. Team Members can also use our inclusive employee assistance program.
Part-time Team Members are eligible for our 401(k) with company match at work dining perks and team members can also use our inclusive employee assistance program.
Location-specific perks may also include wellness programming on-the-job training corporate-hosted courses certifications and team events.
#LI-KC1 #ZRCS #IND103
Required Experience:
Manager
About Company
The Great Lakes leader in office food and beverage services. Office micro markets | vending | office coffee & snacks. Food Your Way.
