RMA Supervisor
Job Location:
Fort Worth, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
RMA Supervisor
$65300.00 yearly
Shift
Monday-Friday 5:30 AM-2:00 PM. Overtime may be required before or after scheduled shifts and on weekends.
Leads the day-to-day operations of the Returns (RMA) Department to achieve productivity receiving shipping and inventory accuracy goals while maintaining a safe compliant and efficient work environment.
Responsibilities
- Supervise day-to-day RMA and warehouse operations.
- Execute and enforce operational policies procedures and standard work instructions.
- Drive productivity and accuracy across receiving shipping inventory control and returns processing.
- Ensure compliance with safety regulatory and company policies.
- Manage non-compliant returns and execute appropriate resolutions.
- Lead employee onboarding training coaching and development.
- Oversee vendor and customer return policies and procedures.
- Partner with operations to plan workforce needs and staffing levels.
- Monitor performance metrics and implement corrective actions to achieve operational goals.
Education & Experience
- High School Diploma or GED required.
- Some college coursework or a Supply Chain/Warehouse certification preferred.
- 5 years of warehouse logistics supply chain or operations experience.
- 2 years of leadership or supervisory experience.
Knowledge Skills & Abilities
- Experience with Warehouse Management Systems (WMS).
- Proficiency in Microsoft Excel Outlook Teams and other business applications.
- Experience with computer products inventory tracking returns processing or refurbishment activities preferred.
- Strong data entry reporting and record-keeping skills.
- Effective problem-solving critical thinking and decision-making abilities.
- Strong leadership organizational and time management skills.
- Ability to learn new systems and adapt to changing business needs.
- Ability to stand and walk for extended periods lift up to 40 lbs. and comply with PPE and safety requirements.
Working Conditions
- Distribution center environment with exposure to varying temperatures noise levels humidity and outdoor conditions.
- Occasional overtime weekends and non-standard work hours as business needs require.
- Combination of warehouse and office environments.
**Must have working knowledge of English language for training and safety purposes.
At TD SYNNEX our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.
Whats In It For You
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial physical and mental well-being through seminars events and our global Life Empowerment Assistance Program.
- Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peer-to-peer conversations and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal peer-led inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.
Dont meet every single requirement Apply anyway.
At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds perspectives and skills. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity or expression sexual orientation protected veteran status disability genetics age or any other characteristic protected by law.
TD SYNNEX is an E-Verify company
Required Experience:
Manager
About Company
Descubre TD SYNNEX ServiceSolv: expertos en transformación digital, análisis de datos, modernización tecnológica, y estrategias de marketing y ventas en LATAM
