RMA DC Operator I (Onsite)

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As an RMA DC Operator I you will play an important role in Axons distribution and returns operations. You will support outbound shipping and inbound receiving by ensuring orders are accurate shipped on time and properly documented while also receiving routing and tracking returned materials through the correct RMA processing areas. You are organized detail-oriented safety-minded and comfortable working in a fast-paced warehouse or distribution environment. Your work will help ensure products and returned materials move efficiently accurately and in compliance with company procedures and applicable regulation

What Youll Do

• Use internal systems and software to track prioritize route and process orders and returns
• Support outbound shipping by preparing verifying and coordinating shipments
• Verify picked orders to ensure correct quantities items and documentation
• Ensure required shipping documents are properly included or affixed including packing slips bills of lading labels and other shipment documentation
• Inspect labels barcodes and shipment details for accuracy and completeness
• Coordinate outbound pick-ups with UPS freight carriers or other logistics partners as assigned
• Receive daily RMA return deliveries from carriers
• Transfer materials throughout the department to the appropriate processing stations
• Document receiving discrepancies and escalate issues as needed
• Support various RMA processing requirements based on business needs
• Maintain a clean organized and safe work environment
• Follow all applicable company policies safety procedures and legal/regulatory requirements including Dangerous Goods requirements when applicable

What You Bring

• Previousshippingreceivingwarehouselogisticsordistributionexperience
• Workingknowledgeoflogisticsshippingreceivingorwarehouseprocedures
• Strongattentiontodetailandcommitmenttoaccuracy
• Excellentorganizationandcommunicationskills
• Abilitytoprioritizetasksinafast-pacedenvironment
• Problem-solvingskillsandabilitytoidentifyandescalatediscrepancies
• Abilitytosafelyoperateaforklift
• ExperiencehandlingRMAreturnsrepairorreverse-logisticsprocesses
• ExperiencewithUPSfreightcarriersbillsofladingpackingslipsorshippingdocumentation
• DangerousGoodsshippingorhandlingexperience
• ExperienceusingERPWMSinventoryshippingororder-managementsystems
• Forkliftcertification

Physical Demands

Ability to stand walk bend push carry for 8 of hours at a time; ability to lift 50 unaided; ability to ascend and descend stairs; ability to grasp and use small parts; ability to occasionally kneel crouch bend as required to perform tasks

Work Environment

Within the Axon manufacturing facility employees may be exposed to manufacturing noise ambient temperatures close quarters hazards associated with working around moving machinery exposure to vibrations and industrial lighting

Personal Protective Equipment

Personal Protective Equipment (PPE) will be provided by Axon and may be required when a job task(s) is being completed in or around your assigned department or in another department this includes but is not limited to safety eyewear hearing protection. Employees are required to apply ergonomic correctness to all job tasks to the fullest extent possible.

NOTE:The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may require legal eligibility to work in a firearms environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion creed color sex (including gender identity gender expression sexual orientation pregnancy childbirth or medical conditions related to pregnancy or childbirth) breastfeeding (or medical conditions relating to breast feeding) age marital status national origin or ancestry genetic information disability (including medical condition) veteran status citizenship status or any other characteristic protected by applicable local state or federal law.

Reasonable accommodations may be made to enable qualified individuals with disabilities and/or religious reasons to perform the essential functions of this position. Additionally if you need a reasonable accommodation because of a disability or religious reason for any part of the employment process please send an email to. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights ator via ourAxon Privacy Web Form. For more information please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process including training equipment or background checks. We do not make job offers via text message WhatsApp or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at If you receive a suspicious offer or outreach from an email address that is not @ or if you are asked for sensitive personal information (bank details Social Security Number) prematurely please ignore the message and report it to .