What you will do
Underdirect supervision tracks and provides direct support for the installation contract business. Activelyparticipatesin accounts receivable accounts payable and financial activities such as contract scheduling revenue goals billings collections and subcontract processing. Providesback upcustomer call handling as needed. Provides administrativeday to daysupport inthe operationalareas.

How you will do it
Answers any customer/subcontractorsinquiries and resolves or escalates customer issues asappropriate.

Updates project/labor schedules as required by project owner.

Runs query reports researches and reconciles unaligned costs such as labor hours material purchasesexpensesand other operations related transactions.

Performs necessary cost transfers.

Prepare andsubmitbillings.

Completes anyadditionaldocumentationfor billingi.e.certified payroll.

Reconciliation of accounts payableexceptionsas necessary.

Assistinstallation teams as needed to reach revenue goals which may include contacting vendors.

Researchesresolvesor escalatesaccountsreceivable disputes as outlined in the escalation process.

Works with Accounts Receivables contact toassistwith resolution of A/R issues.Determinesappropriate actionsfortimelyresolution.

If neededwillinteract with Customer to resolve receivable issues.

Processes invoice credits andrebills as necessary.

Proactively contacts customersensurecustomer satisfaction and a commitment to pay.

Maintains notes withinappropriate systems.

Updates andretainscustomer account information related to special billing conditions tax status invoice approval contacts billingaddressesand special billing ratesup-to-date.

Support subcontractprocessincludinginsuringall documentation has been provided to meet safetyrequirementsand any bonds arereceivedand lien wavers are provided per contract requirements.

Assist COAs in resolution of issues.

Provideadditionaloperations administration support as.

What we look for

Onsite role potential for Hybrid (partially remote)

High school diploma or equivalent required plus 2to3years of related work experience preferably within a technical work environment.

Must have strong interpersonal skills to effectively communicate with both internal and external clients.

Must have the ability to simultaneously handle a large and diverse number of projects tasks and issues with tact cooperation and persistence.

Ability to prioritize work activities based uponfinancial impacttodesired business goals.

Must have proficient computer skills within the following applications: Microsoft Word Excel ACCESS DesktopPublishingand Internet business application usage.

Mustdemonstratethe ability to perform work independently anddemonstratesolid organizational and attention to detail skills.

Preferred
Associates degree preferred.

Experience and/or basic project accounting or costing principals is desired.