Program Manager

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Were committed to bringing passion and customer focus to the business.

DUTIES AND RESPONSIBILITIES include but not limited to:
Define program scope and requirements ensuring product design aligns with customer specifications timelines and qualitystandards.
Develop and manage timelines adjusting schedules as needed to meet milestones such as New Product Introduction (NPI)completion and delivery dates.
Management of process validations such as: Installation qualification (IQ) Operational qualification (OQ) Performancequalification (PQ).
Monitor and manage program metrics including on-time delivery quality responsiveness and cost performance identifyingroot causes and solutions for variances.
Coordinate Customer Focused Teams (CFTs) across engineering manufacturing quality logistics and supply chain assigningpriorities and leveraging team strengths.
Act as the primary customer liaison ensuring expectations are met and updates or issues are effectively communicated.
Oversee financial aspects including revenue forecasting cost estimates and Profit and Loss (P&L) variances ensuring budgetadherence and accurate quotations.
Identify cost-saving opportunities while maintaining quality recovering costs for changes Engineering Change Orders (ECO)Non-recurring Expenditures (NREs) excess obsoletes) and ensuring Return on Investment.
Ensure manufactured products meet quality standards and required certifications (e.g. UL CE RoHS ISO).
Resolve quality issues by identifying root causes implementing corrective actions and mitigating risks throughout themanufacturing process.
Manage changes to project requirements timelines budgets or designs ensuring proper communication and adjustments.
Monitor production stages scaling from prototypes to meet customer demand while maintaining efficiency and quality.
Coordinate supply chain needs to ensure materials are available on time and avoid disruptions.
Oversee delivery logistics ensuring products are shipped on time and in good condition.
Provide regular updates to senior management and clients highlighting progress issues and successes.
Maintain proper documentation including design changes procurement records and quality inspection reports.
Travel as required (up to 10%)
Other duties and responsibilities as assigned.

QUALIFICATIONS:
Education and Required Experience
Bachelors degree or equivalent combination of education and experience
4 Years of electronics manufacturing services (EMS) or relevant industry experience with a proven track record of success incomplex programs.

SKILLS REQUIRED:
Advocate for customers by responding to feedback with appropriate improvement action plans.
Possess strong technical knowledge of electronics design Printed Circuit Board (PCB) assembly Surface Mount Technology(SMT) manufacturing processes and quality control methods.
Demonstrate expertise in project management including resource allocation time management risk assessment andbudget oversight.
Proficient in MS Office Suite (Excel Teams Outlook PowerPoint MS Project) for planning and communication tasks.
Exhibit strong communication negotiation and conflict resolution skills effectively managing internal and externalrelationships.
Analyze business documents contracts and technical procedures with a general understanding of financial concepts likebudgeting planning and forecasting.
Quickly identify issues develop effective solutions and resolve complex problems with excellent judgment and analyticalskills.
Work independently with minimal supervision maintaining executive-level presence and business acumen.
Team-oriented flexible and able to manage multiple changing priorities while driving targeted outcomes.

In compliance with pay transparency requirements the anticipated starting pay for new hires for this position is between $85000-$160000 USD per -time employees are also eligible for performance-based bonuses and benefits. This is not a guarantee of compensation or salary as a final offer amount may vary based on factors including but not limited to experience education location and shift. The specific programs and options available to an employee may vary depending on the date of hire schedule type and hours worked.

If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!

Creation Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin disability protected Veteran status age or any other characteristic protected by law.

If you require any accommodations to complete the application process or need the job posting in an alternative format please email You will be connected with our Talent Acquisition team.

If you are contacted regarding the position please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially.

Canada: Title for the position will be in accordance with applicable national and local laws.